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“excellent fish and chips excellent service”
Review of Scotts of Helmsley

Scotts of Helmsley
Ranked #13 of 38 Restaurants in Helmsley
Price range: US$5 - US$23
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Groups
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: A fabulous family friendly, award winning fish and chip cafe. Just voted Best Fish and Chip shop 2013. Either take away or eat in. With 80 covers there is plenty of room, coach parties welcome. We aim to provide the best fish and chips available from sustainable and local sources at a value price. Gluten free and veggie chip shop chips. Served with a smile. Our premises are not your usual fish and chip cafe and are a pleasurable and inspiring place to spend some time.
Reviewed 1 October 2015

We have been several times at quiet and busy times and always had quick friendly service and fish and chips are always top notch .If you can find a 2 for 1 coupon in one of the yorkshire tourist books better still.

    • Value
    • Service
    • Food
Thank ianbee2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 5 October 2015

Hello and thanks for the review,
Excellent all round and delighted you are a regular taking advantage of promotional offers.
Spread the word and see you soon.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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416 - 420 of 816 reviews

Reviewed 28 September 2015

We stopped off in Helmsley on our way home to York and as we had a 2 for 1 voucher for Scott's headed there for fish and chips.

Ther is a good range of menu options, I chose the cod and chips, my wife chose the fish cake. The cod was nice enough but smaller than you get in most other similar restaurants and the price higher than average. The fish cake was quite large and a good proportion of fish in it. The chips were frozen and the garden peas from a tin.

With the voucher it was worth going, not sure we will be back though.

    • Value
    • Service
    • Food
Thank Yorkie137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 1 October 2015

Hello and thanks for the review,
I do have to disagree with you on some points.
The fish is 8oz, which is larger than most other fish n chips shops.
Prices are certainly mid price range, as we regularly check competitors.
The chips are definately NOT frozen, chipped very other day to ensure freshness.
Garden peas are garden peas - ours are frozen, as is normal.
We have no record of you complaining on the day and it seems even at half price & whatever we could do, it maybe wouldn't be enough?
Negative reviews on here, serve only to harm the business and jeopardise jobs.
If you are not content on the day, please speak up on the day.
Regards
Tony

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Reviewed 28 September 2015 via mobile

Visited on a busy Sunday lunch time had great fish and chips with excellent friendly service. Definitelyvisvisit again.

Thank Kate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 1 October 2015

Hi Kate,
Thanks for the review and delighted you enjoyed your lunch.
Hope to see you back soon and maybe we can get 5 stars?
Regards
Tony

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Reviewed 22 September 2015

We went as part of a large group and were very pleasantly surprised by the great service, vibrant atmosphere and really tasty wines off the menu. The pudding was a trio of deserts and really was homemade and delicious. We live near the York restaurant so will use their takeaway much more often after this visit.

    • Value
    • Service
    • Food
Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 24 September 2015

Hi Angela,
Thanks for the review and great you could make the lunch event in York this week.
Also delighted that you were all pleasantly surprised at what we do.
Spread the word and see you soon on a regular basis hopefully.
Regards
Tony

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Reviewed 22 September 2015 via mobile

My wife and i called at lunch time for some fish and chips in the restaurant the food and service was first class polite staff you couldnt pick faults with anything apart from one small thing. please Scotts you have signs all over your windows stating different things can you put a Large sign saying
NO DOGS ALLOWED
Ours was left in the car because it was a cool day .
But its very embarrassing for all concerned when your refused entery. Its not just this particular restaurant ....pubs....shops...cafes.. if dogs are not welcome please inform us .

Thank belpertowners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 24 September 2015

Hello and thanks for the review,
Delighted you thoroughly enjoyed your meal and service.
As you say, I think most food establishments would not allow dogs, for obvious hygiene purposes.
Difficult inside, but we will have a look and see what we can do.
We do have outside tables, with a dog water bowl always there, so that maybe the answer next time?
Thanks again.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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