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“Excellent”
Review of Scotts of Helmsley

Scotts of Helmsley
Ranked #14 of 40 Restaurants in Helmsley
Price range: US$5 - US$23
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Groups
Dining options: Breakfast, After-hours, Outdoor Seating, Reservations
Description: A fabulous family friendly, award winning fish and chip cafe. Just voted Best Fish and Chip shop 2013. Either take away or eat in. With 80 covers there is plenty of room, coach parties welcome. We aim to provide the best fish and chips available from sustainable and local sources at a value price. Gluten free and veggie chip shop chips. Served with a smile. Our premises are not your usual fish and chip cafe and are a pleasurable and inspiring place to spend some time.
Reviewed 31 October 2015 via mobile

We visited today, four adults, two children, we were served by Lewis and Becky, the food was excellent and service impeccable. The children had a meal each which was excellent value and included a mini milk ice lolly. Lewis took our order and was extremely helpful, nothing was too much trouble. Would highly recommend

1  Thank jstothard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 18 November 2015

Hello and thanks for the review,
We aim to deliver quality, value and service all day everyday and I'm pleased you and your family experienced that.
Spread the word and come back soon.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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446 - 450 of 864 reviews

Reviewed 28 October 2015 via mobile

Stopped in for a fish lunch while visiting lovely Helmsley. Restaurant was busy but we were quickly seated. Our friendly waiter Chris helped us with the menu and our meals arrived shortly after, deliciously crispy prawns and chilli dip for me, whole tail Whitby scampi for the wife - crispy chips and tartare sauce - all lovely. A great little spot for all things fishy. Recommended.

Thank Pudding_WIne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 18 November 2015

Hi,
Thanks for the review and delighted you enjoyed your visit.
Many dishes available other than fish n chips.
Hope to see you back soon.
Well doen Chris.
Regards
Tony

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Reviewed 26 October 2015

Good food but the girls serving the take away part looked at you as if you're invisible. One man in front of me, but they didn't acknowledge I was there, just continued trying to rectify a previous mistake. Golden rule, welcome your customers and even just say hello, will be with you soon.

    • Value
    • Service
    • Food
Thank MP1york
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 18 November 2015

Hello and thanks for the review,
I'm obviously disappointed with your comments, as that is not our usual standard.
Our philosophy is "customer first" at all times, so not sure what happened.
Please accept my apologies an hope you try us again.
Regards
Tony

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Reviewed 26 October 2015

Always apprehensive about visiting a fish and chip restaurant as I am diary intolerant. However, walking through the door we were greeted immediately by Chris who seated us and got us drinks and advised on the menu. We deviated from the normal fish and chips, husband had their steak and ale pie which came with a gravy boat and the best chips ever, good quality on all counts. I opted for Whitby scampi and have not had scampi cooked as well as this - ever, even in Whitby. Taylors of Harrogate tea also - very nice. Molly and Sam looked after us and even after a coach trip arrived they were all super efficient and organised, not ignoring the diners they already had. We are definitely coming back again. They offer gluten free batter and all kinds of other things to help people with intolerances. Excellent.

    • Value
    • Service
    • Food
Thank ft2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 18 November 2015

Hello and thanks for the great comments,
More and more people are experiencing dietary intolerance and we do try to cater for as many as possible. Gluten free batter and desserts are available everyday, as well as many other dishes beyond fish n chips. Our menu is always on our web site, so check for details at both restaurants.
Well done, Chris, Molly & Sam.
Regards
Tony

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Reviewed 26 October 2015 via mobile

Arrived late on a Sunday night, met by Chris who took us to a table upstairs. We arrived just after a party of 40 pensioner's had left! Chris was very apologetic about having to clean up the carnage around us after they had left!! really no need to but it was a nice touch. The food arrived served by Sam, we asked for extra chips and milk which she dealt with swiftly even though she was on tidy up duty!!! Great fish, piping hot with a crisp batter, nice golden chips (hence the extra portion for dad).

Thank steven h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaneTony13, Owner at Scotts of Helmsley, responded to this reviewResponded 18 November 2015

Hi Steven,
Thanks for the review and as you say, perfect after an Autumn walk.
Freshly cooked fish n chips, crispy batter, golden chips and friendly service.
What COD be BATTER?
Well done Chris and Sam.
Regards
Tony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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