We were greeted at reception by a woman who kept calling me: "Sweetheart," slipping the word into every sentence. I've reached the age at which I prefer basic courtesy to instant familiarity, so that wasn't a good start.
The room (number 6), we were told in advance, was small, so we expected nothing more, but it was fine. I've stayed in smaller rooms in a Holiday Inn.
This is an old building, and the room had been partitioned in a very amateurish way. No attempt had been made to secure the bottom edge of the sliding door to the toilet/shower room, so it tended to swing out alarmingly at times.
The furniture was cheap but functional, and the bottom 20cm of the curtains were piled on the floor because no one could be bothered to turn them up. The radiator was in a recess behind the curtain, so we had to pile up the curtain behind it to allow us to heat the room.
The detailed criticisms above are not intended to be a deterrent - we paid £50 for bed and breakfast, and we had a functional, comfortable room.
We went out for a meal and took a local supermarket's bargain bottle of wine back to the room to enjoy drinks and chocolate in bed in front of the television.
On our return, we saw a member of the kitchen staff leaving the hotel's front door while wearing badly stained whites. I thought the whole point of whites was that their use was confined to the kitchen, so that dirt and pollution from outside was not brought in on top clothes.
Full English breakfast was excellent, including back bacon, a good quality sausage (pretty rare nowadays) and generous scarmbled egg, but was let down by cheap and nasty catering baked beans.
The buffet offered tinned grapefruit segments and a good selection of cereals. The coffee was either supermarket instant or such a poor grind that it wasn't worth the effort.
Our breakfast server was very pleasant and polite.
Very good value and we'd be happy to return.
- Official Description (provided by the hotel):
- The Feathers hotel part of the Coaching inn Group, is situated on the market square in Helmsley on the edge of the North Yorkshire Moors. This country inn offers a delightful mix of historic charm and Yorkshire hospitality. Its 25 bedrooms are all equipped with televisions, tea trays and toiletries. The hotel has an excellent local reputation for good food and fine ales. The Pickwick Bar with its low ceilings and open fire boasts a bar which is the longest piece of work created by Robert Thompson, famous for his Mouseman furniture. Bar meals are served in the cosy Feversham Bar using the very best local produce, the restaurant serves good English food both at lunchtime and in the evening. There is limited private parking at the rear of the hotel. Rooms and food are available all year round including Christmas day its self. ... more less
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- Also Known As:
- Feathers Hotel Helmsley
- The Feathers Hotel Helmsley, Yorkshire