The hotel is basic, like and premier inn/travel lodge just more expensive. To describe the witches hat room as a VIP suite is a joke. Its a basic room with a poorly finished wet room. The double bed is on platform on the first floor accessed by a circular staircase. It has a low wall around it and the first thing our excited child did was get on the bed and look over the 14ft drop to the floor below. This is very dangerous and it would only take a moment for a child to climb up and fall to the lower floor. There is not enough room around the double bed for 2 bedside tables although I think one may have been moved so that its not possible for a child to climb onto. As the room had a tall window there were no net curtains as in the other rooms. The carpets were dirty. The tea and coffee facilities were on the ground floor level where the children sleep. The room had no special features, so not a relaxing stay in a VIP suite. The roof may well be shaped like a witches hat but internally you look up to a small loft hatch and a smoke alarm, no effort has been made to make this room special in anyway.
Otherwise the hotel staff were mostly pleasant except for Keith on reception who greeted us with a shrug and told us check in wasn't until 3pm. Most of the other staff were fine, the evening meal was good and the breakfast was good but incredibly slow to arrive and we only had to complain 3 times. The witch was really nice and she seemed to be trying to help with some of the complaints but she wasn't able to magic up the breakfast any quicker.
- Official Description (provided by the hotel):
- Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment. ... more less
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- Also Known As:
- Wookey Hole Hotel Somerset