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“Excellent service at this hotel”
5 of 5 bubbles Review of Wookey Hole Hotel

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Wookey Hole Hotel
Ranked #1 of 1 Hotels in Wookey Hole
Leysin, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service at this hotel”
5 of 5 bubbles Reviewed 10 July 2014

My daughter and I, with her twins stayed for two nights in a family room last week. We had dinner and breakfast on both occasions. The service and staff could not have been better. We had a nice clean room and the meals were perfect for five year olds and adults. We wouldn't hesitate to recommend this hotel to anyone holidaying in the area.

Room Tip: we had a lovely ground floor room overlooking park land.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Robina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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962 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 July 2014

Came here by chance with the family and got more than we bargained for, brilliant value and great food my girlfriend loved it and she's hard to please, room was clean, spacious and well facilitated.
Would defiantly recommend it to anyone, great day out too.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sebastian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
321 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
5 of 5 bubbles Reviewed 6 July 2014

Visited for a one night stay.Found a great deal also available on the Wookey Hole website.You get a cackling witch on the recorded message all adds to the fun !!Paid £39:99 for a family room plenty of space very clean with nice fresh bedding and towels.Little touch of witches on the curtains.Breakfast was not included we were on a tight budget so took croissants and pain au chocolate.Drinks and a kettle were in the room and you can pay extra for meals a bar is also downstairs.Good location with free parking and felt very safe.Visited the Wookey hole pub for an evening meal which was very nice.Short drive to Wells and Glastonbury both interesting places to spend a couple oh hours.Wookey hole attraction on the door step discount vouchers and tesco points are a good idea to reduce admission fees.

Room Tip: Asked for a quite room and we had a great sleep !!
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jerseyjeanette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 July 2014

We have stayed here twice for one night stays in June 2014. Brilliant place clean, comfortable and fantastic, welcoming hospitable staff.
We have not eaten here yet but hope to do so on our next visit.
The surrounding area is lovely and we hope to visit the caves also on our next visit.
Very near to Wells which is a beautiful place and well worth a visit.
We love it here and will be staying again. we will definitely recommend to family and friends.
Thank You Wookey Hall Hotel Staff for such a pleasant stay.

Pam and Joe (Greater Manchester)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam_Joe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bexhill-on-Sea, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

Travelling with my sister, we used this hotel as an overnight stop when exploring Glastonbury, Wells and Cheddar Gorge. It is conveniently situated, although off the beaten track and is very fresh, airy and modern with ample free parking. The staff were very friendly and welcoming. There is a Bistro on site which serves a range of food, which we both thought average. Being on the same site as the Wookey Hole attraction, as expected, there were quite a few children around. It was good value for money and we would definitely stay there again.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MerylR549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 30 June 2014 via mobile

Booked this hotel at last minute really, (the night before) as we planned a day out in Bath but didn't want to pay the prices in Bath for one night stay, this was ideal and a lovely drive down to. So...it's about 40mins drive to Bath but cheaper on petrol in the long run. We arrived and were treated by friendly staff. The room was very clean, spacious and had a clean en suite too. The night was tranquil and loved the patio doors in the room overlooking the car park? but at least you can keep an eye out on the car!
I have graded this a 3 rating and yet giving it a glowing review, but the breakfast was not ideal. To be fair we had a veggie breakfast and they had no veggie sausages and did not offer us a choice to substitute the missing item and we paid £8 for breakfast. Also the food tasted like it was nuked in the microwave i.e. the beans, hash browns, fried toast and mushrooms just heated up....egg was the only freshly cooked item. Plus the hot water in the urn was not hot enough for a nice cup of tea. Reception staff were very friendly and helpful and advised us on the route to take to Bath which to be fair she explained it well even though she was brief. However, we already paid for breakfast the previous evening and the staff charged it twice on the account so you'll need to check and make sure that no additional charges have been applied, this was easily resolved without any hesitation.
Overall a quirky place to stay and I liked it! I would use again for a stop over if need be I the future.

Stayed June 2014, travelled as a couple
Helpful?
Thank KimiKhia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 28 June 2014 via mobile

I stayed hear for two weeks whilst working in the area. You really can't complain about the rooms, there modern and clean. As for the staff they need to brighten up a bit, I'm not after a stand up routine and there phone number but just look like you care for 2 seconds while your with a guest. There are a load of caravans out back that some people live in that looked a bit grubby and popped in and out of the hotel, we asked what the crack was because the caravans were right next to our open bedroom window and all we got was I don't know what your talking about, have they been any bother? Bit weird if you ask me. The breakfast is ok and so is the food served in the evening. All in all not a bad place especially if you're visiting the caves.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thecluedupcontractor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wookey Hole Hotel

Property: Wookey Hole Hotel
Address: Wookey Hole | Wells, Wookey Hole, Wells BA5 1BB, England
Phone Number:
Region: United Kingdom > England > Somerset > Wells > Wookey Hole
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wookey Hole
Price Range (Based on Average Rates): £
Hotel Class:2 star — Wookey Hole Hotel 2*
Number of rooms: 58
Official Description (provided by the hotel):
Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment. ... more   less 
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Also Known As:
Wookey Hole Hotel Somerset

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