As we wanted to visit Wookey Hole and surrounding areas this hotel seemed to be the obvious choice. Enough car parking (free) was on offer (we arrived after Wookey Hole had shut for the day) but daytime the place seemed to be packed. Check-in was, to be blunt, pretty poor in my book. Having driven for 4 hours and paid a princely sum, I don't expect to be kept waiting while the receptionist come bar person serves people in the bar. It was a good 5 minutes and yes, she might have said she wouldn't be long. But sorry, well over 5 minutes to get checked-in with no queue (at first) at the check in desk is way too long. More staff required.
The room located on the first floor was very much reminiscent of a Premier Hotel room with facilities much the same. Yes, maybe adequate but for the money I'd have expected more. I did sleep well so at least the bed was comfy. A bigger TV would have been nice. 22" is fine for close up but when you're across the room the smallish screen size really does matter.
Breakfast (a walk away over in Captain's Jack) was sort of ok. Not great or special, just OK. And it isn't a help yourself to whatever takes your fancy either. Reception at this time (8.30am) seemed to have gained an extra person. However nothing is guaranteed. The following day, we checked out at 10am, only to find one person on duty and she was busy helping someone make a booking on the phone. Another wait of 5 or so minutes. And by that time I wasn't the only one hanging around. Will I come back............ I don't think so.
- Official Description (provided by the hotel):
- Ideally placed in the heart of Somerset, the Wookey Hole Hotel can boast luxury accommodation in picturesque surroundings. Wookey Hole is 2 miles from the medieval city of Wells and 20 miles from Bath and Bristol. Whether you’re thinking of a family break, a romantic night away, a group stay or looking for a unique wedding venue, look no further..! Wookey Hotel features: Free broadband WiFi connection. An elegant bar and restaurant, Easy access to the rest of Wookey Hole’s attractions, Free car parking, The chance to spend more time enjoying a beautiful area of South West England, rich in history and entertainment. ... more less
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- Also Known As:
- Wookey Hole Hotel Somerset