I've eaten in the chain restaurants in Godalming (Slug and Lettuce) and those types of restaurants are, meh... I prefer unique and individual feeling restaurants.
I've eaten at Grills & Greens several times now, usually lunch or early afternoon and only once had OK service and OK food (it was a waitress I hadn't seen before and she forgot to ask the chef to make my partner's chille spicy - which they usually do).
On the other occasions where I've really enjoyed the food and service, definitely worth the 'excellent' rating; portions are good and staff are down to earth, attentive without being over bearing. Great food options on the menu and I get the sense the owner's/chef's influence runs throughout the restaurant, I like that individuality.
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