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“Lovely room, poor welcome” 3 of 5 bubbles
Review of Godalming Hotel

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Godalming Hotel
Ranked #4 of 5 Hotels in Godalming
London
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Lovely room, poor welcome”
3 of 5 bubbles Reviewed 22 December 2008

The room was plush, clean, modern and well-furnished, though the DVD player didn't work. Breakfast was very nice if a little small. Unfortunately the welcome didn't match the building. The chap who signed us in was quite surly, didn't smile and disappeared out to the back while we were filling in the paperwork. Having said that, the owner was very flexible when we needed to stay beyond the normal check-out time.

  • Liked — The room
  • Disliked — The welcome
  • Stayed October 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank ReubenLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuildfordMonty, Owner at Godalming Hotel, responded to this review, 19 August 2009
I replaced the manager in January and have had very good feedback on his friendliness and helpfulness so I hope this is issue the guest had is resolved.

The remote controls on the TVs are not very intuitive and have to be put into DVD mode for the DVD player to work. The same applies to digital TVs reception. A few guests have had problems operating these correctly and best thing is to ask the staff for help. I will also update the info sheets in each room to explain this operation more clearly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    41
    95
    47
    22
    23
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33
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
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English first
Cheltenham
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 29 September 2008

We stayed 2 nights at this lovely hotel, and we were delighted with the standard of accomodation, and excellent service we received. The hotel has just been refurbished to a very high standard, and our room was extremely comfortable, with sleigh bed, flat screen TV, tea & coffee facilities, and an excellent walk-in shower. Our room (no 2) overlooked the rear garden, which was very pleasant. The dining area has also been refurbished, very bright and modern, and the breakfast was superb! Next to the dining room is the lounge area with 2 large sofas, and a huge flat screen TV, nice place to chill out and read papers after your breakfast!. Great location, only 5-10 mins walk to Godalming, and 5 mins walk to the river (Farcombe Boathouse). Plenty of parking, just a bit narrow to the rear parking area. Several of our friends were also staying there, and they were all of the same opinion. Excellent value at £60 per night for the room(inc Breakfast), easily worth a lot more, so get booked in before the price increases!!

  • Liked — Clean, modern, bright.
  • Disliked — Entrance to rear car park.
  • Stayed September 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank steverose47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Godalming Hotel

Property: Godalming Hotel
Address: 65 Meadrow | Guildford, Godalming GU7 3HS, England
Region: United Kingdom > England > Surrey > Godalming
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #4 of 5 Hotels in Godalming
Price Range (Based on Average Rates): £
Hotel Class:3 star — Godalming Hotel 3*
Number of rooms: 17
Official Description (provided by the hotel):
The Godalming Hotel is a small family run hotel offering beautiful rooms at the best prices in the Guildford and Godalming area. We aim to provide a friendly welcome and a comfortable stay.Complimentary Full English cooked breakfast, Wi-Fi and parking are included free of charge.Our rooms have wood flooring and mahogany beds. Each is fitted with Flat screen Freeview TV, DVD Player, Tea and Coffee Facilities, Hairdryer and Shaver Point. Our bathrooms are full, tiled and equipped with Villeroy & Boch fittings and come with fresh towels and toiletries.Our breakfast room, though fully modernised, has many features from the original 1830s building. ... more   less 
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Also Known As:
Godalming Hotel Surrey

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