I made the mistake of using this hotel, if you are going to book, totally against my advice, then make absolutely sure you have written confirmation of the booking.
I visited twice in person to make sure it was legitimate and the manager seemed friendly enough, so I advised guests at our wedding to stay there, as it was convenient and cheap. I came to severly regret that decision.
A few months before the wedding one of our wedding guests from overseas had phoned in to book up 7 rooms.She also gave a credit card number over the phone to confirm the booking. About a month later the owner rang her back to ask again for the credit card number which he had lost - which should have been warning enough, but we trusted that it would be ok as he had all he needed now.
A week before the wedding, I wanted to be absolutely sure the bookings were ok as the guests were from overseas, so I myself rang up to confirm all the bookings.
To my horror I found out that he had "lost" all the bookings, he claimed to have never spoken to me before (even though I visited twice), he claimed he never got a credit card for any bookings (even though we have the phone record to prove he rang up the wedding guest to get the lost credit card number), and he lied his way through the conversation. I totally lost it, as now these 10 overseas guests had nowhere stay for our wedding, all the local hotels were booked up, and this guy was just lying to me, talking absolute crap, and then they hung up.
Anyway the hotel was full, so I had to find 7 rooms for 10 people right at the last minute, plus I had to rearrange all the transport that had been booked in advance.
When two of my other guests from overseas booked independently, and when they turned up, he had cancelled their booking, because I got so angry at him. So I had to find them a place to stay as well...the story just doesn't end...
Basically they keep all their bookings in a book, which gets lost from time to time. It is quite simply the worst hotel you can possibly think of, do not stay there, ever.
- Official Description (provided by the hotel):
- The Godalming Hotel is a small family run hotel offering beautiful rooms at the best prices in the Guildford and Godalming area. We aim to provide a friendly welcome and a comfortable stay.Complimentary Full English cooked breakfast, Wi-Fi and parking are included free of charge.Our rooms have wood flooring and mahogany beds. Each is fitted with Flat screen Freeview TV, DVD Player, Tea and Coffee Facilities, Hairdryer and Shaver Point. Our bathrooms are full, tiled and equipped with Villeroy & Boch fittings and come with fresh towels and toiletries.Our breakfast room, though fully modernised, has many features from the original 1830s building. ... more less
- Reservation Options:
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- Also Known As:
- Godalming Hotel Surrey