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“Food quality concerns”
Review of The Huntsman Inn

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The Huntsman Inn
Ranked #4 of 12 Holmfirth B&B and Inns
Certificate of Excellence
Reviewed 18 November 2013

We have stayed here about 3 times a year for the last 3 years whilst visiting family. Up until now we have been very impressed with the accommodation, food and value for money. The accommodation is still great but following our meal for 6 people last night I have concerns about the food.

I had to send my lamb shank back as it was inedible, so solid I couldn't even get a knife or fork into it. Two others were also unhappy with their meals and to their credit the hotel agreed to knock money off the bill.

The Sunday menu also appears to have shrunk significantly in choice and imagination and looks distinctly like a bar menu.

Our concerns were raised with the hotel at the time and the point of this review is not to knock the place but to raise the alarm because these are things that can be sorted out. Customers vote with their feet and it would be a great shame to see this fantastic little hotel struggling.

  • Stayed: November 2013, travelled with family
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Thank fastcatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

Thanks for the feedback, we have recently changed the menu, and we had a few things to perfect, but we are working on them. The sunday can be very busy and people dont generally like to wait for the food. As we cook everything from fresh here, its very hard to have a massive menu on Sunday, the key is quality over quantity. But we do hear your comments and will strive to produce as good a sunday offer as we can. Any other ideas would be welcome, please email me at the huntsman.

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369 - 375 of 572 reviews

Reviewed 15 November 2013

I stayed at The Huntsman Inn whilst on business in the area. It was amazingly good value for money! The hotel is very attractive, with unusual decor. The menu was interesting (not much for vegetarians but otherwise very good). My dinner was excellent, served by friendly and attentive staff. My room was really comfortable, and not too hot (for a change). The bathroom was well equipped with lovely big towels. I will definitely revisit.

  • Stayed: November 2013, travelled on business
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Thank Judith G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

Thanks for your responce and we look forward to seeing you again soon!

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Reviewed 11 November 2013

We decided to visit again after we had such a great experience a year ago. Bad idea.
The place its self is very nice with nice decor and very clean which makes it such a shame to leave this reveue. The staff have clearly changed over the year as our last visit was great. This visit the staff are young, inexperienced and rude and spend time chatting and texting on their mobiles. The male staff area a disgrance and would be clearly suited to a totaly different type of venue. There was a long delay with the food, table next to us waited 55 minutes were as we waited only around 25 minutes and the building was quiet so I hate to think how they will cope when its busy. The food arrived bland and my chicken was burnt and did not taste very good, my friends lamb came with a small spider in the vegetables, bad. They did deduct the meal from the bill but the waiters attitude was bad and flipent.
Credit where its due the young lady waitress was very polite and helpfull.
Staff Training is a must for the other staff and maybe look at your kitchen staffing.
As I said a year ago this place was 5 Star,, What has gone wrong.

  • Stayed: November 2013, travelled with friends
    • Service
1  Thank Vegasguy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

We are constantly working hard to improve our service here, and to hear that you have had a return visit that was not good really dissapoints us as we spend lots of time effort and money training our team to the highest level. I do hope you return and see the improvements we are making

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Reviewed 10 November 2013

the Huntsman was a Return Visit for the Stamp Pad in Greenfield who had booked a return Crafters Retreat, Friday evening Saturday and Sunday. the retreat organised by Gwen from the stamp Pad was excellent. Full of interesting Projects. The Huntsman's could have been the ideal place for our Retreat as previously; the bedrooms had been refurbished to a very high standard and were excellent, clean and comfortable. The food was very good when it arrived but some of the new staff have a lot to learn about PR and service. They were understaffed for the number on our course plus the other guests who were booked in either in the hotel or as diners. This didn't daunt us. We had an excellent short break, The hotel did their best under difficult circumstance and are actively recruiting more staff.

Stayed: November 2013, travelled with friends
1  Thank Alicia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

I think the craft event went down well, but congratulations on being the first to review it.

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Reviewed 12 October 2013

We decided to look for a relaxing hotel at the North end of the National Park and decided on The Huntsman just outside Holmfirth. Being a dedicated "Summer wine" fan it has always been an area I have wanted to visit for Years.We stayed for three nights in room 10, with our friends in room 11 next door,from the 8th October 2013. We all thought it was an excellent and well run hotel. The food was perfect and the service was the best we have encountered in the U.K. for years.The hotel has just been given a makeover to a high standard with the bedrooms finished luxuriously.
We would recommend this establishment to any looking for a relaxing short break in Yorkshire and we will almost certainly return next year.

Room Tip: Rooms 10 and 11 have excellent views over the valley.
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  • Stayed: October 2013, travelled with friends
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Thank mike25948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

Thanks again for your time that you have taken to write this review.

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Reviewed 8 October 2013

This is a really a great place to stay and this offer was well worth the money with £40 off the evening meal and a free bottle of wine and a later check out. The bedroom was really good with tea/coffee facilities and lovely soft white towels. The food was well presented and all the staff were friendly and could not do enough for you .We have booked again to stay over Christmas -special thanks to Tom in the restaurant, Alex and Sonia.

Room Tip: Ask for a room with a view over fields
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  • Stayed: October 2013, travelled as a couple
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Thank angiev246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, General Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

Our Booze and Snooze package has been hugely popular this year and we plan to introduce more packages in the near future, possibly golf breaks and Shooting breaks too.

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Reviewed 6 October 2013

Ordered a pint and a half of San Miguel which came in a Bulmers glass that was scratched it tasted poor as well, we paid £5.40 for this round.
Went to order another pint and a half, this time in San Miguel glass told it was £6.10
What a rip of to charge 2 different prices within an hour
Won't be going again at those prices and having to wait ages 1 staff member serving 8 customers at bar
Very poor

Stayed: October 2013
Thank antmcdonagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adam T, Manager at The Huntsman Inn, responded to this reviewResponded 5 December 2013

We have a new state of the art till system just installed here, im sure like anything its not perfect, but we will look into the issue you had and resolve it as soon as possible.

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Additional Information about The Huntsman Inn

Address: Greenfield Road, Holmfirth HD9 3XF, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Holmfirth
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 12 B&Bs / Inns in Holmfirth
Price Range: £68 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Huntsman Inn 3.5*
Number of rooms: 15
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Also Known As:
The Huntsman Hotel Holmfirth
The Huntsman Inn Holmfirth, Yorkshire

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