Although the hotel was clean and in a good location the manager was absolutely rude and intimidating. Whist at the residents bar he not only threatened our group he also repeatedly cursed and made false accusations at us. He threatened to throw us out stating that he didn't need our kind. He refused to refund us and refused to let one of the girls go out to her car threatening that she would not b allowed to re enter. He has no people skills what so ever. The rest of the staff are lovely and have told us that the are also intimidated and afraid of this man. I would not recommend this hotel. I am currently in the process of retaining a solicitor and requesting a written apology.
- Official Description (provided by the hotel):
- The Terrace Hotel is centrally located in Northern Ireland halfway between the cities of Belfast and Derry. Only 30 minutes from Belfast International Airport and close to the main Ferry terminals, we are less than an hours drive from the north coast making us the ideal base for touring or business travel. Our newly renovated bar is the ideal spot to have a light lunch or evening meal, and has an extensive wine list to compliment any meal. Our sixteen modern bedrooms have wall mounted plasma televisions, complimentary high speed WiFi internet access, tea and coffee facilities and crisp white linen on king size beds to ensure a good nights sleep. ... more less
- Also Known As:
- The Terrace Hotel Magherafelt, Northern Ireland