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“Very Swish”

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Village Lake Apartments
Ranked #4 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Canberra, Australia
Level 3 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Very Swish”
Reviewed 12 September 2011

Only stayed here 1 night, but it was pure luxury. We stayed in a 2 bedroom apartment, which had a full kitchen, lounge room, 2 single beds, a huge comfy king size bed, spa bath, and balcony over looking a very active duck pond and the gorgeous mountains that frame Hamner.

This place feels well away from the tourism of the main road, but is only a very short 5 minute walk from town and some great pub food or posh restaurants.

Only negative was that we didn’t have any spa gel to throw in the spa, and we couldn’t change the pressure/speed of the bubbles….it was turned down low and the dial wouldn’t budge.

Had the most comfortable stay, great way to finish our trip.

  • Stayed April 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ricky83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageLake, Manager at Village Lake Apartments, responded to this review, 4 October 2011
Hello Rikki,
Thank you for taking the time to place review. We are pleased you enjoyed your stay here at Village Lake Apartments. I am sorry you did not get to sample our lovely hand made bath crystals which are available for the spa baths, we do have the crystals on display in the office and also a page in the compendium advising our guests that they are available from the office.
These bath crystals have been available for our guest to enjoy for past 20 months and the feed back from people using them has been over whelming with a lot being bought to take home.
We have checked all the air controls on the baths and have found two of them have been turned done very tightly so thank you for bringing this to our attention and it has now been added to our house keepers duties to check these everytime an apartment is cleaned
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Any
English first
Mumbai (Bombay), India
Level 6 Contributor
251 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
Reviewed 8 September 2011

We stayed here for two nights in a 2-bed apartment with another couple,
Overall, we felt the apartment was excellent value for money being very well located, beautifully presented and with all mod cons.
My partner and I travel extensively in Asia for business and leisure and I do feel that village lake can compete at the 5* level and when taking the price into consideration, it offers excellent value for money.
A few minor grumbles might be:
- internet is charged for which you would typically expect to be included in the price of accommodation of this standard, at least up to a certain GB level, $7.50 to check your mails seemed a bit steep
- The second bedroom and bathroom were a bit pokey and required a degree of side-shuffling to move around with luggage in tow. The second bathroom would be better designed as an en-suite with a sliding door.
- We were in an upstairs room and there was quite a bit of noise from underneath and from outside in the mornings (7:30 onwards). If you are travelling with kids this may not be an issue but for those who like a lie-in, it wasn't ideal.

All together, a fantastic place with a wonderful warm welcome from the lovely hosts.
We would return in a heartbeat.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Project25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2011

Awesome apartment complex in close proximity to the hot pools and restaurants in Hanmer. Very well equipped kitchen with everything you'd need to cook up a storm. Fantastic spa bath in out 3 bedroom suite. Comfortable beds, friendly staff and warm unit. The only flaw would be the poor sound proofing from upstairs. We were both woken at 6.30am by the sound of running water coming from upstairs and thudding around. So much for our sleep in. Would recommend requesting an upstairs unit.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Numskulls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auckland
Level 6 Contributor
106 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 September 2011

Absolutely the best apartment we have stayed in in NZ for the last 3 years. Hosts went out of their way to make us comfortable.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank scottyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Australia
Level 5 Contributor
61 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 25 August 2011

We were booked to go to Queenstown for a short break and due to the snow storms and road closures, we decided to try and make it to Hanmer Springs. Heading into town, no reservations, snow falling around us, we were delighted to find Village Lake Apartments. A very warm welcome from Brian and Cathy. Brian took us up to Unit 7 to view the apartment before checking in. Brian gave us a good rate which I think was great value.
We couldn't wait to bring our bags up and settle in! Beautiful beds that you sunk into and didn't want to get out of. Spotlessly clean, very cosy and warm, modern facilities, heated flooring, gas fire, seperate toilet, handy 2nd TV in main bedroom and plenty of space for a couple and a teenager!
We booked in for 4 nights and did not want to leave.
We had no issues during our stay, it is ideally located, short walk to town, pools etc.
Laying in our comfy bed watching the snow fall out the window was a real treat for us Aussies.
We used the washer and dryer (very handy, no washing to do when I got home!), internet (small charge for 24hrs use), dishwasher drawer and my husband and daughter enjoyed the choices on the large, flatscreen TV.
The kitchen has every type of bowl and utensil you could want or need (you are on holiday after all!) and a nice big fridge.
We loved our stay and we will definately be back.
Hanmer Springs is a beautiful place, friendly people, lovely resturants, lots to do and not too far from ChCh international airport etc.
Thank you Brian and Cathy for saving our holiday and giving us a beautiful place to stay and relax in your gorgeous town.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank TraceJase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blenheim, New Zealand
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2011

It is amazing, the room decor is just beautiful, clean, spacious, warm. We have stayed in some nice hotels and this is most certainly one of the best we have stayed in. The kitchen is super well equipped, everything about this room is tasteful and stunning. I have recommended this to my family, who have now stayed there twice and loved it. We will be back.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank glenncarina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 August 2011

Fantastic friendly service. I have now stayed here three years in a row & was a little worried when I read some recent reviews that it may have gone down hill but it is still fantastic. Apartments are spacious, modern, warm with lovely fluffy towels and great toiletries. Perfect for a girls weekend or couples holiday.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Contentnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageLake, Manager at Village Lake Apartments, responded to this review, 26 August 2011
Thank you for taking the time to review and place your valuable feedback about your stay here at Village Lake Apartments, You can be rest assured that the standards here at Village Lake have not slipped and never will slip but some times things well out of our control can influence what certain guests think and we do our utmost best to minimise these problems as soon as they occur but we do need to be informed of any concerns that a guest may have while they are here and we will attend to it straight away.
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Additional Information about Village Lake Apartments

Property: Village Lake Apartments
Address: 1 Rutherford Crescent, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Hanmer Springs
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Village Lake Apartments 5*
Number of rooms: 13
Official Description (provided by the hotel):
Qualmark 5* Rated! Hanmer Springs Premier luxury 2 and 3 bedroom apartments in a fantastic location, balconies/patios, spa baths, gas fires.Complimentary daily newspapers (except Sundays)Complimentary use of Pool Towels for Thermal Pools Complimentary use of DVD's Complimentary Swap a Book Complimentary 400Mb daily internet use Complimentary booking Service. Rental cars available on site. Ask us about a 'Late checkout when staying mid week!' ... more   less 
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