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“Modern and Very Central”

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Village Lake Apartments
Ranked #4 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Reviewed 14 July 2013

The Village Lake Apartments are centrally located in Hanmer Springs behind the Heritage Hotel. It is an easy 3-4 minute walk into the village and importantly the hot pools.

We had a two bedroom apartment and it is very well appointed. The cooking facilities are all Fisher & Paykel appliances including an oven, hob cook top, dishwasher, microwave and fridge/freezer. There are plenty of utensils and pots etc. with the only downside being very limited pantry space. There is a washing machine and dryer tucked away in the kitchen area. The kitchen area also has underfloor heating, which is important in the cold Hanmer winter!

The apartment itself is very roomy with a large lounge area including a six chair dining table and two comfortable couches. The wall mounted TV revives Sky and includes a JVC DVD stereo system. This is nicely located around the wood effect gas fire place.

The queen beds are very comfortable and the main room includes a wall mounted TV also connected to Sky. The bathroom includes a double-ended spa bath and the apartment has two toilets.

We arrived in mid-July and it snowed on the second day. With the bedroom panel heater and gas fire going, the apartment was very warm and cosy to sit back and watch the snow falling.

My wife and I are very happy with our decision to book these apartments online and impressed with how close they are to town. In the middle of winter, we would still recommend driving down to the hot pools but otherwise it is an easy walk to and from the village.

Stayed: July 2013, travelled as a couple
Thank Howlar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 - 154 of 297 reviews

Reviewed 14 July 2013

Really nice units - very warm and inviting. Close to town and shops. An excellent stay and would definitely stay there again. Service was accidentally missed one day but was fixed up when spoke to the person at reception.

  • Stayed: July 2013, travelled with family
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Thank Glenn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

The apartment complex is modern, well designed and impeccably maintained.

The location is very handy to the main street, it was quiet at night and it was great having towels available to take to the hot pools.

We stayed in an upstairs 2-bedroom unit overlooking the back of the Heritage grounds. Our balcony received afternoon / evening sun.

The Heritage makes its tennis court available for guests at the apartments, which is a nice plus.

The beds are the softest we have ever come across – it’s personal preference but they were so soft, we would think twice about whether to stay here again.

The only odd design feature of the apartment was a surprisingly small TV that sat unexpectedly high (above the fireplace), well above eye level on the wall.

Minor housekeeping items were not checked before our arrival - an alarm clock had the wrong time and a sink did not drain properly. But, in fairness, it was a busy weekend when we stayed.

If you like clean, modern, quiet accommodation in a good location, this is a great place to stay – just be prepared for the soft beds.

Stayed: May 2013, travelled as a couple
Thank Hataitans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageLake, Manager at Village Lake Apartments, responded to this reviewResponded 18 October 2013

Hello Hataitans,

Thank you for taking the time to write this review, we appreciate your comments and welcome your feed back. With regards to the beds which we do acknowledge are very soft and comfortable for the majority of our guests but in saying that we do understand that not every body may like a soft bed so for our guests like your self that would prefer a firmer bed there is no problem with us removing the soft topper pad and remaking the bed to give you the firmer bed that would suit you best.
The position of the 36inch television on the wall above the gas fire was decide on the best placement to give viewing comfort while sitting on the lounge suites, we do realise that some of our guests in their own home may have the television set on a cabinet and are used to viewing it at this height.
Unfortunately Hanmer Springs can be prone to power cuts on a regular basis and when this happens the alarm clocks and oven clocks etc tend to change their time and need to be reset and unfortunately on the odd occasion we do not get the time to go right through the complex to reset the clocks before our next guests check in but this is something we will make a priority task in the future.
When are in the area again we would love to accommodate you here to Village Lake Apartments and to ensure your experience is an improvement or your last stay

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2013

Rented two, two bedroom apartments for a couple of nights. Loved the setup and location. Price is on the higher end, however the lovely apartments make up for it. Nice rooms and kitchen facilities. Fireplace is a nice touch for those cold nights.

Recommended for a family or two couples in the two bedroom apartments.

The hosts were helpful with queries.

Short walk into town or the Hot Pools.

  • Stayed: June 2013, travelled with family
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Thank BeautifulMind000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2013

We spent just the one night here. There were three of us and all units have two or three bedrooms. The bathrooms are very big and well equipped. There is a full kitchen, big dining table and a big lounge with gas fireplace and TV. A very comfortable way to stay. Cost effective for two couples.

Room Tip: All very good
  • Stayed: May 2013, travelled with friends
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Thank sherwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

Stayed at Village Lake for a the weekend and really could not fault it. Check in was friendly and relaxed, and very helpful. The apartment was fantastic, fire was on, comfortable, warm, clean and every want or need taken care of. Village Lake is number 1 for accommodation in our book ! We wont stay anywhere else when next in Hanmer Springs, book it ! you wont be disappointed.

  • Stayed: May 2013, travelled as a couple
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Thank Kiwiinoz2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

My fiancé and I have been coming to Hanmer Springs for our anniversary for ages and we always love to stay here!

It's located right near the pools, restaurants and shops, all in walking distance.

The rooms are large and are always warm! Views of the snow covered mountains from the couch make you want to stay inside all day!
Nice and modern to!

The service is also great and they're happy to help organise some activities.

  • Stayed: May 2013, travelled as a couple
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Thank Myles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Village Lake Apartments

Address: 1 Rutherford Crescent, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Hanmer Springs
Price Range: £121 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Village Lake Apartments 5*
Number of rooms: 13
Official Description (provided by the hotel):
Qualmark 5* Rated! Hanmer Springs Premier luxury 2 and 3 bedroom apartments in a fantastic location, balconies/patios, spa baths, gas fires.Complimentary daily newspapers (except Sundays)Complimentary use of Pool Towels for Thermal Pools Complimentary use of DVD's Complimentary Swap a Book Complimentary 400Mb daily internet use Complimentary booking Service. Rental cars available on site. Ask us about a 'Late checkout when staying mid week!' ... more   less 
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