Owners are friendly, helpful and understanding. We had emailed them a couple of days before about us turning up early, and they said no problem with us dropping off our bags and immediately taking the complimentary towels to the Hanmer Springs hot pools. There's also little bath mats as well as the towels which is a great idea to help get feet dry.
Anyway, as it transpired our room had been made up early and we arrived a little later than expected, so we were able to check in properly then take the towels to the hot pools.
The next morning it was so quiet and the curtains so good that we didn't realise how late it was. After waking up for about 15 mins we checked the time and it was 10:17am, ooops checkout is supposed to be 10am! But they were great about it and staying until 11am wasn't a problem.
Free DVD hire - we didn't use any but looked like there would have been 40 or more.
We stayed in room 8, which had a spa bath, and a kitchenette i.e. a couple of hot plates and microwave, crockery, etc. Of course the usual jug/toaster.
No more than a 5 min walk up to some shops including a takeaway, a superette, a pizza place, and a bar/restaurant.
Little downsides - no little soaps (just small tubes of gel) or conditioner (which would have handy after our hair being in the hot pools), and the bed seemed a bit small for what was supposed to be a queen. Only 3 Sky channels in addition to the free channels. But the early checkin and unexpected late checkout more than made up for those.
- Official Description (provided by the hotel):
- Deb and James welcome you. Whether you are passing through or spending time in the Village and surrounds we want your stay with us to be relaxing and refreshing. All of our units are spacious, each with a sunny veranda, spectacular views over the Hanmer Basin and out to the mountains. Only a 5 minute stroll to all that the Village has on offer - the Thermal Pools, cafes and great restaurants. We are a 4 star rated motel and our nine modern units offer accommodation options for most travellers needs - comprising of 4 one bedroom, 2 two bedroom family units and 3 studio spa bath units, all of which are serviced daily. We have free Wi-Fi and free towels for use at the thermal pools. A complimentary paper is delivered Monday-Saturday. ... more less
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