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“Great customer service” 4 of 5 bubbles
Review of Hanmer Springs Top 10 Holiday Park

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Hanmer Springs Top 10 Holiday Park
Certificate of Excellence
GreenLeadersSilver level
Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great customer service”
4 of 5 bubbles Reviewed 2 January 2014

Very friendly service and able to accommodate us at the last minute despite it being peak season. Greeted by friendly, chatty young man on arrival, however the older chap who checked us out was a little cold. Nice tent pitch with good ground and clean kitchens/bathrooms. A little pricey but wouldn't hesitate to recommend Top 10, as a pose to the Pines where the campground manager is erratic (see other review).

  • Stayed January 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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273 reviews from our community

Traveller rating
    128
    98
    27
    12
    8
See reviews for
100
125
2
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 January 2014

This is our 2nd tour of the South Island in a campervan and we've always relied on the Top 10 brand to deliver high quality facilities, often paying around 20% more for it. If you're in a campervan what really matters is clean, well appointed toilets and showers and in this case the Hamner Springs Top 10 is a bit of a let down. Compared to Fox Glacier or Richmond (just outside Nelson) the toilets and showers especially are outdated and only seem to be cleaned once every 24 hours. With wet weather, they have been pretty grubby. There is only one sink in the ladies' toilet with no hot water and one of the 2 toilet cubicles at our end of the site had run out of paper. We paid $46 a night for our powered site so expect a little better.

  • Stayed January 2014
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
Helpful?
1 Thank StevieandGnomes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergerac, France
Level Contributor
782 reviews
159 hotel reviews
common_n_hotel_reviews_1bd8 418 helpful votes
4 of 5 bubbles Reviewed 22 December 2013

Used a motorhome powered site. A very pleasant, clean park with a variety of sites for different needs (powered/non-powered/tented/cabins). Nice facilities for kids. A 10 minute walk from town. Kitchen; BBQ; showers;bathroom facilities on-site. Clean and reasonably well maintained....

Room Tip: sites near 32 are quiet and pleasant but near faciilties.
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AJCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 19 November 2013 via mobile

Stayed in a motel unit which was very modern and very clean and tidy. The three kids in one room with a single bed each and we had a king sized bed in the other.

Fantastic place for the kids with a great playground and very safe for them to run around.

Great location within walking distance to centre of town and hot pools.

Stayed November 2013, travelled with family
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
265 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

Stayed here in a motorhome on a very windy night. The facilities are a little dated but apart from that the park is great. A short walk to the center of the village where everything is just fantastic. I want to go back in winter and see it in the snow. Staff are very helpful. All Holiday parks in NZ are more costly than Australia as they charge by the person, so beware of the slightly extra cost.

Room Tip: Book in early in peak season as the park is not large
See more room tips
  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RobinMc882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 26 October 2013

We stayed here for one night. Originally had booked for two but decided that Hanmer Springs in general was not somewhere that we enjoyed. However the Top 10 Holiday park was reasonably priced and an easy distance to walk to the centre of Hanmer Springs

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Hollie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

We have stayed at the holiday park with the kids on a weekend to Hanmer. Knowing the budget this place provides all the amenities along with a great customer service. Walking distance to the pools, and eateries. Cabins provide adequate sleeping facilities, jug, cutlery etc.
Beds could be updated as they have map roll together (not in the good way with kids in the same room).
Would stay again wi family in tow.

  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanmer Springs Top 10 Holiday Park

Property: Hanmer Springs Top 10 Holiday Park
Address: 5 Hanmer Springs Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Hotel Style:
Ranked #2 of 12 Speciality Lodging in Hanmer Springs
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hanmer Springs Top 10 Holiday Park 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
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