We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“OK hotel - skip the breakfast”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Heritage Hanmer Springs
Ranked #8 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Reviewed 18 February 2005

Stayed here in February '05 for a night. The garden room was fine - nothing exciting, but fairly nice for the money. The hotel messed up our reservation - we had a printout showing which package we booked from their web site, but they had changed us to another plan for some reason. The hotel is located in a great location and is in the middle of what little there is to do in Hanmer.

The breakfast buffet is terrible - even worse than most of the other mediocre hotel buffets around the South Island. Would suggest not booking a package including the buffet - there looked to be better places just a short walk away.

15  Thank TravelBabbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 30 January 2015

Dear TravelBabbo

Thank you for your review of the hotel. We sincerely apologise for the delay in responding to your review.

As the new General Manager at the hotel, our focus moving forward will be on providing the best possible service and experience for our guests.

Best regards

Duncan Mackenzie
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (704)
There are newer reviews for Heritage Hanmer Springs
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

690 - 696 of 704 reviews

A TripAdvisor China Member
Reviewed 3 weeks ago via mobile
Google Translation

Stayed: August 2017, travelled solo
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
duncanmackenzie-GM, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 2 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 January 2016
Google Translation

  • Stayed: January 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ulrike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 1 February 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2015 via mobile
Google Translation

Stayed: December 2015
Thank Rönne Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 22 December 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2015
Google Translation

  • Stayed: November 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Andreas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, Owner at Heritage Hanmer Springs, responded to this reviewResponded 6 December 2015

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2014
Google Translation

Room Tip: 就是卫生间的桌子几乎没有,可能带的化妆包包需要挂在那里
  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank seastone_89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 2 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014 via mobile
Google Translation

Stayed: January 2014, travelled as a couple
Thank Travelagent1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_HeritageHanmer, General Manager at Heritage Hanmer Springs, responded to this reviewResponded 2 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanmer Springs hotels
0.1 mi away
The St James
The St James
#1 of 21 in Hanmer Springs
466 reviews
0.6 mi away
Hot Springs Motor Lodge
Hot Springs Motor Lodge
#7 of 21 in Hanmer Springs
291 reviews
0.1 mi away
Village Lake Apartments
Village Lake Apartments
#4 of 21 in Hanmer Springs
297 reviews
Show Prices
Show Prices
Show Prices
3.7 mi away
Select Braemar Lodge & Spa
Select Braemar Lodge & Spa
#9 of 21 in Hanmer Springs
309 reviews
0.3 mi away
Settlers Motel
Settlers Motel
#3 of 21 in Hanmer Springs
605 reviews
0.5 mi away
Hanmer Springs Scenic Views Motel
Hanmer Springs Scenic Views Mote...
#11 of 21 in Hanmer Springs
149 reviews
Show Prices
Show Prices
Show Prices

Been to Heritage Hanmer Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Hanmer Springs

Address: 1 Conical Hill Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Hanmer Springs
Price Range: £81 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Hanmer Springs 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Just 90 minutes from Christchurch, Hanmer Springs is the perfect place to escape the pressure of the city and relax in the natural beauty of the Southern Alps. The Heritage Hanmer Springs is a landmark hotel in the heart of Hanmer Springs Village, just a short stroll from the shops and the famous Thermal Pools. Nestled in 9 hectares of beautifully landscaped gardens, the historic Hanmer Lodge building offers the perfect retreat from the stress of modern life. Relax and enjoy the peaceful outdoor setting that the hotel provides, including our tennis court and outdoor swimming pool (seasonal). ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotels.com, Agoda, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Heritage Hanmer Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hanmer Springs Hotel Hanmer Springs
Hanmer Springs Heritage
Heritage Hotel Hanmer Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing