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“Fantastic! Modern and super clean!” 5 of 5 bubbles
Review of Hot Springs Motor Lodge

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Hot Springs Motor Lodge
Ranked #4 of 21 Hotels in Hanmer Springs
Certificate of Excellence
1 review
“Fantastic! Modern and super clean!”
5 of 5 bubbles Reviewed 14 April 2013

We had a fantastic stay here. The rooms are extremely clean, fresh and modern. We ate at the restaurant which was great value and huge meals. It was also very kid friendly. The staff are extremely warm and friendly and we will definitely be back!

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nztripping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, Manager at Hot Springs Motor Lodge, responded to this review, 16 April 2013
Thank you for your lovely review on your stay you had with us here at the Hot Springs Motor Lodge. I was very pleased to read how much you enjoyed your stay and the meal you had at the Hot Springs Hotel. We look forward to welcoming you back one day
Kind regards
Kim Rogers
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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278 reviews from our community

Traveller rating
    168
    90
    15
    2
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Box Hill, Australia
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 9 April 2013

Our room was very spacious with enough room for a couch and coffee table. Everything was clean and modern. The bathroom was clean and relatively new. There was free wifi and parking.

The hotel is joined onto a pub which looked like it had decent food(you get 10% off), but its also a short walk into town.

  • Stayed January 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank random_ninja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, Manager at Hot Springs Motor Lodge, responded to this review, 10 April 2013
Thank you for posting your review on Tripadvisor in regards to your stay at the Hot Springs Motor Lodge. We were pleased to read your enjoyed your stay and the hearty meal you had at the Hotel adjacent to us and look forward to welcoming you back one day.
Kind regards
Kim Rogers
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashburton, Canterbury, New Zealand
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

We stayed here as part of a package deal. The staff were very friendly and somehow we were upgraded to a bigger studio unit. Lovely units. Bit further out of the town centre, but still not too far to be able to walk.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KirstyD24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, Manager at Hot Springs Motor Lodge, responded to this review, 10 April 2013
Hello Kirsty, thank you for placing such a nice review of our property on Tripadvisor. We were pleased you enjoyed your upgrade, such a treat when not expecting it. The package deals are a really nice way of enjoying a visit to Hanmer Springs and look forward to returning to Hanmer Springs one day soon
Kind regards
Kim Rogers
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberystwyth, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 April 2013

Stayed there week on an Easter weekend and was very lucky to get this place not booking in advance. Price was about the same as every other motel asking for about $160. Lots of parking space.

I was really happy with cleanliness of everything (bathroom spotless and amazingly powerful shower) and great space in bathroom and main room, the friendly staff, and of course the fantastic view I had of the mountains, although be aware there are rooms that have a less spectacular view, but still great views, so ask.... !!!

The bed was great and I slept well, although I am also sure that was something to do with going for a run up a mountain and a nice hearty meal in the pub right across the way.

The walk to town and hot springs takes about 5 minutes and the walk is super pleasant. A few bike trails and walking trails nearby, too so definitely take advantage of the good location of the motel.

The only thing I would like a bit more of is Internet use. Motels across NZ seem to offer different plans where some offer 50MB free, which is a joke, while some offer 100, 250mb etc.. others offer time limits from 30mins up to 2 hours. I have not come across a free one, yet. Most annoying as some nights were dreadful and I stayed in to catch up on some work, but couldn't do anything.... Free Wi-Fi would make me way more satisfied, but Hot Springs offers limitations like all others, and so like all others in Hanmer that I browsed when looking round it is as good as any other. Free Wi-Fi would allow them to offer something the others don't...

Still, what a great place!!!

Room Tip: ask for rooms facing north towards town to see mountains
See more room tips
  • Stayed March 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hall5456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, Manager at Hot Springs Motor Lodge, responded to this review, 10 April 2013
Hello and thank you for placing such a lovely review of our property and your visit to Hanmer Springs. Hanmer Springs is a stunning place to visit and live as you mentioned. With you enjoying our cycle trails, a run up the mountain along with the alpine air you certainly would have had a great sleep.

With our WIFI I am sorry our lack of explanation is evident. Our WIFI is complimentary with a data cap , which can be topped up by visiting reception, if you require a top up. My apologies for clearly not explaining these details upon check in.

All in all I was pleased to read you had a great stay and although now back in the UK it would be great to welcome you back to Hanmer Springs one day
Kind regards
Kim Rogers
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 4 April 2013

We booked this accomodation online via AA Tourism. After browsing the available room types we decided on a "Luxury One bedroom Spa Unit." The staff were friendly and welcoming, soon had us settled into our room and they mentioned the adjoining restaurant next door where we qualified for 10% discount by showing our room key.
Positives : Big roomy lounge / dining area, sofa, 2 armchairs, dining table, good flat screen wall -mounted TV, good comfortable bed / bedroom, huge modern bathroom, all very clean / tidy. Lounge opens onto nice wee balcony with chairs and great views.
Negatives : Spa was smaller than expected, only single bath size so really only room for 1 person, but the Hot Pools down the road were great. Adjoining restaurant is best avoided. We met our friends there for tea, and all four of us got very poor quality meals - soggy greasy chips, very small portions of fish / chicken. Wife's Roast Pork came without any Apple Sauce and meat was very dry. My meal came with "salad" comprising one limp lettuce outer leaf and a couple of slices of tomato / onion. . The meals were served extremely quickly - only approx 5 minutes after ordering, so we suspect they came from a "bain-marie" out the back somewhere. Certainly not worth the asking prices of $20.00 - $25.00 for main course.
Overall the location is good, about a 10 minute walk to the shops and Hot Pools.
Very happy to recommend these rooms and would stay here again, but would definitely go somewhere else for meals. ,

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, General Manager at Hot Springs Motor Lodge, responded to this review, 5 April 2013
Dear Mike M, thank you for taking the time to share your stay with us at the Hot Springs Motor Lodge. I was pleased to see you enjoyed your room that was booked through AA Travel - the views from this room (as the majority of the property are really lovely) whether summer or winter. With our rooms our aim is to ensure our guests are comfortable and enjoy a great time whilst staying with us.

I believe you discussed on departure with my husband your dining experience and we were very sorry to hear of this at the Hotel adjacent to our property. We have normally received positive feedback on the meals our guests enjoy. We have spoken to the Manager about your feedback and will be taking it up further with him and his Chef. Please accept our apologies for your meal, it is certainly not the memory of your stay in Hanmer Springs we would have liked you to leave with, and we will do out utmost to ensure other guests do not have this experience.

Once again thank you for your feedback - we look forward to welcoming you back to the Hot Springs Motor Lodge again.
Kind regards
Warren and Kim Rogers
Managers
Hot Springs Motor Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 January 2013

This motel is just great. Everytime I go to hanmer we stay here. The price is great, service great and the room great. Totally recommend.

It's just slightly out of the hamner district- so you do have to drive a few mintues to get to the pools and shops.

Room Tip: The only thing I would mention is that the spa room spa is not worth the extra money- it's just...
See more room tips
  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chantal u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hot Springs M, Manager at Hot Springs Motor Lodge, responded to this review, 24 January 2013
Thank you Chantal for taking the time to review the Hot Springs Motor Lodge. I was pleased to hear you enjoy staying with us when you visit Hanmer Springs. Look forward to welcoming you back one day soon
Kind regards
Kim and Warren
Managers
Hot Springs Motor Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napier
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 7 September 2012

I have stayed at this motel several times now on business - on the recommendation of an uncle who has a good nose for value and comfort. The motel is modern, well maintained has large rooms. I have always found it clean. The hot pools which are a world class facility and are well worth the effort even if you are tired.

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hot Springs Motor Lodge

Property: Hot Springs Motor Lodge
Address: 35 Hanmer Springs Road | PO Box 115, Hanmer Springs, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant
Hotel Style:
#2 Best Value Hotel in Hanmer Springs
#4 Luxury Hotel in Hanmer Springs
#5 Family Hotel in Hanmer Springs
#10 Romantic Hotel in Hanmer Springs
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hot Springs Motor Lodge 4*
Number of rooms: 32
Official Description (provided by the hotel):
Enjoy Hanmer Springs scenic surroundings while relaxing in one of our modern, clean and comfortable accommodation units. We have 32 modern, spacious units including studios, spa units, and luxury 1 and 2-bedroom spa apartments. Each Motel has either a king-size bed or king and a single, a kitchenette and an ensuite bathroom. No need to leave the complex either as we have a licensed restaurant adjoining the property - offering breakfast, lunch and dinner daily. On offer on Sunday mornings is a cooked / continental breakfast buffet which can be enjoyed at the Hot Springs Hotel from 8.30am, as well. Free guest BBQ also available. Sky TV, Free WiFi, BBQ area, Off-street parking, Mountain Bike storage and Guest Laundry are some of the facilities we offer to ensure your stay is comfortable. A 6-minute walk takes you to the thermal pools and village centre offering beauty treatments, fashion shopping, a variety of cafes, mini putt golf courses and a picturesque 18 hole golf course. ... more   less 
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Also Known As:
Hot Springs Motor Hotel Hanmer Springs
Hot Springs Hotel

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