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“Excellent Motel!”
Review of Settlers Motel

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Settlers Motel
Ranked #3 of 21 Hotels in Hanmer Springs
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
3 reviews
“Excellent Motel!”
Reviewed 15 September 2013

From start to finish we were treated like royalty! Just about every little freebie you could think of (even left extra chocolates dispite the day befores were uneaten!) Warm, great bed and very friendly service - the clincher was being greated by name as I went to check out! Great place to stay. Quiet and yet close to everything. Will be staying again.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jessmae K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 17 September 2013
Thank you so much for taking the time to write a review about our motel and we glad you had such a positive experience. We look forward to welcoming you again some time!
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589 reviews from our community

Traveller rating
    505
    73
    10
    1
    0
See reviews for
112
373
12
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • English first
  • German first
  • Any
English first
canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 September 2013

Thanks Sally and Alan for the wonderful stay we enjoyed at your inn.Everything was perfect. Appreciated all the comforts. Warm cozy rooms, amazing beds with electric blankets, spacious modern bathrooms with wonderful amenities, including bath robes. Felt more like a 5 star hotel than a motel.
Cory and Amanda Gorham. Toronto Canada

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yroc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 17 September 2013
Thank you for your lovely review on Settlers and we are so glad you enjoyed your stay with us and will take back happy memories of Hanmer Springs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 September 2013

Myself, my partner and son stayed here for 2 nights in August and LOVED it. Had everything that we needed and more. Just around the corner from the hot pools. Thank you so much for an enjoyable stay. We loved it!!

  • Stayed August 2013, travelled with family
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Helpful?
Thank Daryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 6 September 2013
Thank you so much for taking the time to write a review on our motel and we are so pleased that you enjoyed staying at Settlers and hope the trip was a memorable one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 September 2013

Good location, only short walk to hot spring pools. Very nice, warm and cosy room. Vivian &Alan were super friendly helping us in any matter as booking with Mt Lyford skying ect...Complimentary laudry facilities is a plus if you travelling many days or as a family with kids. The only negative was our bed in 1BR-aprtment is quite small and not very comfy, so may try other rooms next time. Also the owner was quite nice as giving us a "bonus package". Highly recommended this high standard motel.

  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank miumiu888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 6 September 2013
We thank you for writing a review on our motel and are very pleased to hear that you received excellent service from our Relief Managers, Alan and Vivien.
Settlers have Queen and King size beds (no superking-these generally are zipped in the middle). Our furniture is all hand custom made for Settlers and the beds are wooden slat beds with quality mattresses and topper pads. They provide a soft but firm bed. We hope you return some day and please contact us directly if you require a King sized bed.
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Ashburton
1 review
Reviewed 6 September 2013

I loved staying at your motel especially the service with the towels to take to the pool.
It was a little disappointing for a five star motel that the bathroom soaps and bath gels were not replaced each day. On our fourth day we happened to be there when the cleaner came and had to ask for replacements.
Heating was excellent

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank Lucille B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 6 September 2013
Thank you for taking the time to write a review on our Motel. We are sorry your amenities were not replaced each day during the service. This is normally standard procedure and we are not sure why this did not happen. We have spoken to the head housekeeper in this regard to ensure our staff are all aware of this requirement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kaikoura, null, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2013

I spend about 6 months a year in motels and hotels for my job. I brought my partner to the settlers motel for our 2 year anniversary and also her birthday and I was overly surprised! The service and attention to detail was like nothing ive experienced before! Sally was awesome and really went the extra mile. Thank you so much!!!

  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank ilikekaikoura2011har
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 6 September 2013
Thank you so much for your lovely review! We are glad you enjoyed your time here at Settlers and that the stay at our motel was memorable. We hope to see you again some time, maybe for your next celebration!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2013

After missing a bus back to Christchurch we found ourselves in Hanmer Springs for an unexpected night in the hills. After coming across the Settlers Motel we went in for a look and were greeted with nothing less than exceptional service. Alan and Sally made us feel welcome and even provided us with toothbrushes and toothpaste since we had only our day bags with us. All services are included in the price such as WiFi, laundry, DVD's and the morning paper, a nice touch.

We stayed in a ground floor studio with a king bed, kitchenette and bathroom. Everything was spotless, comfortable and well appointed. We felt very comfortable and while our stay was not planned it was by far the best room we have had while touring the south island.

Sally and Alan turned an eventful day into one of the most memorable experiences of our trip. Thank you!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallysettlers, Owner at Settlers Motel, responded to this review, 6 September 2013
Thank you so much for taking the time to write a review on our motel. We are so pleased your unexpected stay at Hanmer Springs was a memorable one!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Settlers Motel

Property: Settlers Motel
Address: 6 Leamington Street, Hanmer Springs 7334, New Zealand
Phone Number:
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Wheelchair access
Hotel Style:
#1 Spa Hotel in Hanmer Springs
#1 Romantic Hotel in Hanmer Springs
#2 Best Value Hotel in Hanmer Springs
#2 Family Hotel in Hanmer Springs
#3 Luxury Hotel in Hanmer Springs
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Settlers Motel 5*
Number of rooms: 15
Official Description (provided by the hotel):
SETTLERS MOTEL is a 5 star boutique motel carefully designed for your comfort and privacy. With relaxing decor and quality fittings you can be assured of a totally rejuvenating holiday, short break or romantic weekend away in superb accommodation which has that special touch. We are situated just 60 metres from Amuri Avenue in lovely tranquil surroundings with no street or traffic noise. We are a Qualmark 5 Star rated motel - Self Contained and Serviced - "Exceptional, among the best available in New Zealand." ... more   less 
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Also Known As:
Settlers Hotel Hanmer Springs
Settlers Motel Hanmer Springs

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