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“Spacious and clean”

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Clear Ridge Apartments
Certificate of Excellence
Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spacious and clean”
Reviewed 16 January 2014

We only had one night in Hanmer Springs but the apartment at Clear Ridge was excellent. Two bedrooms with kitchen, dining, tv and separate desk/study area was great. Plenty of space for 2 adults and 2 teenagers. Very clean.

Room Tip: Ground floor for easy access.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KOwl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, General Manager at Clear Ridge Apartments, responded to this review, 22 January 2014
Dear Guests

Thank you for your great comments and encouragement. We are glad that you had a great stay and we look forward to hosting you once again
Best Regards
Dilan De Dilva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

186 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Houston, Texas
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 January 2014 via mobile

We are traveling around South Island with our three children ( age 10 to 6) and spent two nights. The suite has a great layout with two separate bedrooms and kitchen, bathroom and great room. The room is clean and up to date and during our stay a great breeze! There is a washer and separate dryer, which is the first we have encountered during our three week trip. The hotel has three levels, recommend a room on the top floor for a nice view of the surrounding scenery.

The staff is customer service focused and very helpful ensuring all of our needs were met. The hotel is situated within short walk of restaurants, shops and the grocery store. Also is a short walk to the thermal pools which is very convenient.

Overall, would highly recommend the Clear Ridge Apartments if Hanmer Springs is in your itinerary.

Stayed January 2014, travelled with family
Helpful?
Thank Loveforfood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, General Manager at Clear Ridge Apartments, responded to this review, 22 January 2014
Dear Valued Guest

Thank you indeed for taking the time to comment about us on trip advisor. We are so glad that you had a great time and we hope to see you once again.

Your Sincerely
Dilan De Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
Reviewed 3 January 2014

Conveniently located in a cozy corner of Hanmer springs within a 5 mins walk to the pools. Enjoyed the view of beautiful ski fields and mountains within just 10 mins drive. Very specious luxury apartments with absolutely everything you need for a good stay. Had a great stay with family, loved your warm hospitality and will definitely recommend to friends and we will return!!!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheenardw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, General Manager at Clear Ridge Apartments, responded to this review, 4 January 2014
Hi
Thank you for taking the time to support us on trip advisor. We are glad that you had a great time and look forward to your visit once again
Your Sincerely
Dilan De Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 December 2013

Very spacious & clean. Front desk was very helpful. Swimming pool was cold it was advertised as heated. Dishwasher wasn't working but was fixed within an hour.
Servicing was very poor, in the hotel information folder it was made clear that sheets would be changed daily & room cleaned & restocked. But our service was poor, girls didn't make bed let alone change the sheets, they also just refolded used towels & rolled back up & put on vanity. Didn't restock tea & coffee just sprayed too must air fresher around unit, then left.
We both found bed very hard but understand that's personal choice, spa bath was a nice bonus & separate toilet.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 120Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, General Manager at Clear Ridge Apartments, responded to this review, 2 January 2014
Dear Carol
Thank you for taking the time to comment on Clear Ridge. We very much appreciate your feed back and regret that we did not meet your full expectations this time. We will consider these for immediate corrective action. Thank you also for your comments on the specious rooms and the front desk staff. We look forward to serving you again at the Clear Ridge
Your's Sincerely, Dilan De Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nelson, Nelson, New Zealand
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 28 November 2013

We took advantage of an online special for this property which shifted our visit from ``luxurious'' to ``out of this world''. Even at full price, you would have to be impressed with the space and quality of fittings and the facilities available. if you happen to stumble across a special, don't hesitate.
Our only regret was that we had a brief overnight in Hanmer and didn't get to make the most of our surroundings at Clear Ridge. We will attempt to make more time on our next visit.

Room Tip: Room 14 is massive and beautifully appointed.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PeteM289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, Owner at Clear Ridge Apartments, responded to this review, 3 December 2013
Thank you very much for your comments and as a new management team at Clear Ridge, we are delighted that you had a great time. We are very much exited to welcome you back in the near future.
Dilan De Silva
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2013

This spacious apartment was top notch and short walking distance to the pools. Nicely set-up, modern fixture and bathroom and fully equipped SKYTV. They offer a breakfast service but were fully booked and were unable to offer this service for us but The Powerhouse Cafe down the road is AMAZING for breakfast.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skiwiscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
Reviewed 17 August 2013

We stayed for one night with pool pass and cooked breakfast. Prompt service on arrival, with a lovely young man taking us to our room on the top floor. Gorgeous room, lovely comfortable couches, comfy bed, lovely giant spa bath. Beautifully clean and well stocked with the essentials. Topped off in the morning with a huge cooked breakfast delivered to our room, mushrooms to die for!! Will certainly stay again and recommend to friends and family. Lovely!!

Room Tip: Room 14 is lovely.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank winny123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dilandesilva, General Manager at Clear Ridge Apartments, responded to this review, 2 October 2014
Thank you for your great comment. Dan surely is a superstar. It was a pleasure to have you back every year and we will make sure that you will keeping the best facilities and services. Hope to see you again at Clear Ridge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Clear Ridge Apartments

Property: Clear Ridge Apartments
Address: Corner Jacks Pass Road & Chisholm Crescent, Hanmer Springs, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Speciality Lodging in Hanmer Springs
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Clear Ridge Apartments 5*
Number of rooms: 4
Official Description (provided by the hotel):
CLEAR RIDGE | Hanmer Springs offers luxury, indulgence and exemplary hospitality to match. The hotel is located on Jacks Pass Road and within a 2 minute short walk to the thermal pools and the village centre. The five star qualmark boutique hotel is designed to cater to both leisure and business travellers, be it for families, couples or an independent traveller. Clear Ridge offers self-contained deluxe suites in the form of one or two bedroom luxury apartments. The Hotel boasts of some of the best views in Hanmer Springs. Clear Ridge by Mandaara Hotels, Resorts and Hideouts - A style to Remember. ... more   less 
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