Amazing islands, Seychelles is the destination, just a paradise. Good hotel and location. Poor service and unfriendly staff.
My partner and I spent 10 days in Seychelles. No words to describe the beauty of the islands and the beaches. Nice hotel location, a few foosteps from the beach. As u get in the reception, u can see the pool and the beach from the entrance. The double-shower bathroom and the room were quite clean, with A/C, fridge, free safe..., no complains at all. From the balcony there was a very nice view, with the palms garden and the sea just a few meters away. Very quiet and peaceful place. The beach was empty of people most of the time!.
Breakfast buffet was quite poor in varitey and quality. I am not very fussy about the breakfast (In fact, I prefer a small buffet, otherwise I eat too much and I feel bloated the whole day! :-)), but I consider that, for that hotel, location and price, you can expect much more.
Something I did not like was that they did not inform you about the prices for dinner. There is a written menu, but no word about the prices. Food was nothing special, a bit bad I must say. Every Saturday there was a "Creole Buffet", and I must admit that it was quite good, as I love fish and the creole sauce, but there was plenty of good stuff such as cakes.
There are not many restaurants close to the hotel, and only one which can be reached on foot, called Britania (the grilled fish with creole sauce is quite good). If u want to go somewhere else u will need to rent a car or get a bike.
We booked with DERTOUR and everything seemed to be fine. The big surprise comes when, after arriving at Victoria Airport, we found out that THERE WAS NO TRANSPORTATION MEANS BETWEEN THE ISLANDS FROM 17:00 H TO 10:30 the NEXT DAY!! That means that, if you arrive to Mahe Island in the evening and your hotel is not located in Mahe, YOU HAVE TO SPEND THE WHOLE NIGHT AT VICTORIA AIRPORT!!, were there was nothing, nothing at all. We were quite upset about that issue, because our operator, DERTOUR, NEVER WARNED US about it. We booked 9 nights at the Indian Ocean Lodge Hotel,...(1 NIGHT LOST). Well, despite we felt dissappointed, cheated and tired we tried to think positive and decided to enjoy the rest of our stay, that was great.... But, the problems turned up again the last day. Our flight was departing at 03:55h., but the LAST FERRY leaves Praslin to Mahe at 15:00h. That means that we had to think of what to do during more than 10 HOURS in Mahe with our luggage. Well, as I was aware of that issue, I tried to avoid that. and I contacted our "German representative" in the hotel and I explained our problem. I proposed her to contact DERTOUR, and swap the last night in the Indian Ocean Lodge for one night in ANY other place in Mahe, just in order to have a place to stay and to sleep before the long trip back. From our perspective, it seemed quite a fair deal, especially due to the fact that DERTOUR never said any word about the problems we were going to face the day of arrival and the day of departure. Well, our representative was not helpful at all, and she just wrote a "message" to them, ignoring the urgent nature of our problem. Then, i decided to contact DERTOUR but they said that was our problem and that we were already aware of the transportation problems...(!!). Shortly after, I wrote them an e-mail and I am still waiting for the answer.(1 MORE NIGHT LOST!) That thing really upset me, because for DERTOUR is very easy to swap one night in one place for another somewhere else. They can arrange it just sending a fax...., and we have to take into account that, at the end, WE PAID 9 NIGHTS AND WE STAYED 7. More than unfair, isn't it?. Well, DERTOUR thought otherwise and I strongly recommend not to do any booking through DERTOUR.
Well, we took the last ferry at 15:00h. and we were taken to the airport. Once there, we managed to leave our luggage in a "left luggage" room, for which we had to pay 20 eur. (the door was closed and the person was not there, we have to phone him up using the number written on a sticker posted on the door) and at least, we took a taxi to Victoria and we went around the city where the "1st International Carnival of Victoria" was taking place and we could kill time before picking up our luggage (NLT 23:00H, closing time of the left luggage room).
Despite our hotel and the location was very good, I recommend to get accommodation in La Digue, you will not regret. In La Digue u can find the most beautiful beaches of the planet!! If one day I decide to go back, it will be in La Digue.
So remember, if any of u is planning to travel there, keep in mind that there is no transportation between the islands during the evening and night. Enjoy your stay.
- Official Description (provided by the hotel):
- Our rooms are spacious, each boasting a king-size bed, air-conditioning, ceiling fan, tea & coffee making facilities, mini fridge, IDD telephone, WiFi, safe, hairdryer and satellite TV and private terrace.The restaurant offers both local and international cuisine in an informal and friendly atmosphere. Live music five times a week. Our bar on the seaward side services both the lounge and the pool deck. Shuttle service to and from Cote D’or beach are available daily. ... more less
- Reservation Options:
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- Also Known As:
- Indian Ocean Hotel Praslin Island
- Indian Ocean Praslin Island