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“Not upto the name”

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Club Mahindra Madikeri, Coorg
Ranked #3 of 23 Hotels in Madikeri
Certificate of Excellence
Bengaluru, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Not upto the name”
Reviewed 24 August 2014

We had booked 4 rooms for family outing in Aug2014. Mixed feeling about this place - We reached the resort around 3pm, without delay we headed to restaurant for lunch to Ala-carte restaurant. Reception staff were polite and cooperative and agreed for checkin after lunch. Checkin was smooth, but out of 4 rooms keys of 2 did not work causing delay in re-activating the keys and making us wait..the staff who took us too rooms were cold and not aggressive about resolving the issue soon. First disappointment there! Then one of the room was stinking due to humidity. We asked them to change the room immediately but they sprayed room freshner instead!! Ridiculous! Later we had to escalate to higher ups and got the room replaced by night..tedious! All this left us with little time to relax :( Finally when we were about to hit the bed, the linens and quilt was stained with dirt.. worst for a resort of this class! Housekeeping changed it after calling for couple of times Food was flavorful and staff were good at ala carte restaurant. Breakfast was good too. Service at the resort was OK

Room Tip: All rooms give same forest view. Choose rooms on higher floors for slightly better view
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank vintagein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 26 August 2014
Hi,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed the dining experience our resort offered. Also, the points that you have brought to our notice will be shared with the resort management on a priority basis. In case you wish to provide us with any further information please visit our Facebook page and click on the “Listening Post” tab. Thanks once again and looking forward to welcoming you at our other resorts soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (644)
Date | Rating
  • English first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 August 2014

We went to coorg July last week and stayed 3 nights. we booked 2 studio and stayed in Avacoda. The rooms are very spacious. very good location and wonderful view. The food quality was good. Reception check in and check out was simple. Water facilities are good in the room and neat and clean. One negative point is that since the rooms are away from dining area, we have to depend on the them to send a van. every time we have to call them. but it is okay 20 minutes waiting time.

Room Tip: Try to choose the rooms close by dining area
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Rajarathinam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 26 August 2014
Hi,

Wonderful to have received your review and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 August 2014

We loved it! Location, service, choice of food, spa, rooms-everything is great. The best in the group of hotels! Food is not spicy and you have a variety of dishes to choose from. Bar was closed for renovation. Lot of activities for kids, even for toddlers. Rooms in the top floor have better view. It has comfortable beds, fridge, microwave oven, kettle and tea / coffee, well equipped bathrooms. They have live frill counters for all the meals in the restaurant. This was our fourth Coorg trip and I would rate this resort as one of the best in Coorg (After Taj).

Room Tip: Opt for rooms at the top floor. They have better view.
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Sayantan_Ghati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 26 August 2014
Hi Sayantan,

Thank you for your review and we are delighted to know that you vacationed at the Club Mahindra Madikeri resort. Glad to know you had a great time at our resort and your feedback has been shared with our resort team. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
92 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 23 August 2014

I visited Club mahindra coorg for 3 nights on 15th of Aug, Took a studio Apartment, Room is Specious but its out dated ( Need badly to renovate), Bathroom have just shower gel no shampoo or conditioner. Resort is big and need to walk a lot but it was fine.. you can hear Brids Voice all over the day and night which is very nice.. Good thing is there is 1 pure Veg Resturant in the Resort... and food is also good... Fun Zone and Their activity is nice...Bad thing about this resort that they do not have WiFi Facility in the room.. only near their Lobby which is worst.. We came from Banglore which takes 7 hours, I recomend other to take flight to Manglore Or mysore ... Over all a nice stay

Room Tip: All rooms are good, ask for room near Reception
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
3 Thank bafnaparesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, at Club Mahindra Madikeri, Coorg, responded to this review, 25 August 2014
Hi,

Thank you for your feedback and we are absolutely delighted to know that you holidayed at our resort. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Our resort staff will certainly be delighted to receive your compliments. Thank you once again and we look forward to welcoming you again at our other resorts soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014

Awesome !!!
It was surprise from my Husband on our Honeymoon...Resort ambiance so romantic and cool..Suits are awesome. Hospitality is very nice !!!
It was enjoyable Trip...Club Mahindra is only place for Coorg.. I can say i u are thinking to enjoy your trip then Go and stay Club Mahindra Madikari !!
Superb :)

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank NiliA2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 25 August 2014
Hi,

Thank you for your feedback and we are absolutely delighted to know that you holidayed at our resort. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thank you once again and we look forward to welcoming you again at our other resorts soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2014 via mobile

Visited Club Mahindra Coorg in August and had a lovely break , stayed in a 1BR unit and the best part of the stay was the spacious unit with a huge living room and a decent bedroom
The pantry area equipped with essential appliances came in very handy
The resort itself is nicely located nestled among green and lovely forest area
Its a pleasure to enjoy the view and weather from the nice balcony attached to the unit
The buffet for breakfast and dinner is quite lavish and value for money
The service and housekeeping was quite efficient
The tour and travel desk manages to provide good sightseeing options
Kudos to the CM staff at the resort to provide a good service that ensured we went back with pleasant memories of a great family holiday

Stayed August 2014, travelled with family
Helpful?
Thank Rajat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 27 August 2014
Hi Rajat,

Thank you for your feedback and we are absolutely delighted to know that you holidayed at our resort. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Our resort staff will certainly be delighted to receive your compliments. Thank you once again and we look forward to welcoming you again at our other resorts soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 August 2014 via mobile

We have visited in Nov 2012 and we have thoroughly enjoyed the time we have spent in club mahindra coorg. Stayed in Avocado and that's one of the best room to be selected. Double Thumps up...
It's well maintained resort and the we have spend 2 days completely in the resort using all the facilities like indoor games, outdoor games etc.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hijasm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Madikeri, Coorg, responded to this review, 21 August 2014
Hi,

Wonderful to have read your review and we are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Mahindra Madikeri, Coorg

Property: Club Mahindra Madikeri, Coorg
Address: Galibeedu Road, Village Kalakeri Nidugane, Madikeri 571204, India (Formerly Club Mahindra Kodagu Valley)
Region: India > Karnataka > Kodagu (Coorg) > Madikeri
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 23 Hotels in Madikeri
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Club Mahindra Madikeri, Coorg 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Club Mahindra Kodagu Valley Hotel Madikeri
Hotel Mahindra Kodagu Valley
Mahindra Kodagu Valley Hotel
Club Mahindra Madikeri, Coorg India - Kodagu (Coorg)

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