Like the title says I never stayed at the property but just visited for lunch. I was shown a room and had to use influence to get a table in an empty restaurant. So here is my review:
Excellent bits first: Its a green oasis. Overgrown coffee plantation is a such a relaxing experience for any busy city family. The platoon seems to be well protected with electric fence and am sure looks like it had enough lighting for nights.
Good bits: The resort is built on stilts so gives you great elevation. Nice touches like a glass floor in the restaurant overlooking a stream is unique and nice.
Bad : The rooms are all non private basically two rooms in each cottage. So no privacy and noise from other rooms will surely keep your holiday in check!
Horrible: The food is pathetic and worse the resort claims it has only buffet in offer so if you are stuck here for a few days they god save you. And its also in the middle of nowhere so not like you can walk out for a meal.
Resort is fairly new but upkeep seems bad. The room i was shown had a broken railing. The restaurant I had food in had dirty napkins, no so well kept roofs etc. Attached some pics. We were not even served water though we requested multiple times.
The staff was not very friendly and made sure all of us felt unwelcome (maybe because we were not resident guests)
No Spa, No Pool. and only one sad restaurant without menu cards.
The resort claims it does not welcome children below 12 . but I saw toddlers crying away. My nephew and his younger cousins aged 8 & 11 have also visited the place. Looks like the rooms are flexible.
Staff could do with some training as luxury is not having to ask for water refills three times before you are heard...
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