We had high hopes for this place. Between the reviews, the pictures and the price tag we thought this would be a really solid (though certainly not 5-star), well-done hotel that would allow us to do nothing but relax. We are fairly down-to-Earth people who do a lot of traveling and have no issues staying in cheap bare-bones, no frills places and loving it and of course, we also love (and are willing to pay for) being spoiled occasionally; so when we pay more than $150/night I expect a whole lot more from our hotel.
We stayed at one of the Garden rooms and were a bit thrown off when we got there and the space was connected to another room (the photo on the website gives the impression they're individual rooms/bungalows). However, the room was spacious and the bed was nice. There aren't many surfaces (like a dresser or nightstand) so you end up using the space next to the bed to organize yourself which is a bit annoying and you have to get creative with the stacking of toiletry bags in the bathroom since there is no shelving or counter space. When unpacking a bit we called the front desk to ask for extra blankets, so we could set up a space for our one year old, and they said they didn't have any. I was mostly upset about this because I emailed them a month prior and asked if they had cots; when they said no I made mention of simply needing a few extra blankets for him.
The food at the hotel was good... depending on who was cooking. The first night the Tom Kha Gai was creamy and delicious and amazing. The third night it was watery and a bit lackluster. My husband had variations of the pad thai and only one of them (flat noodles with shrimp in tamarind sauce on the first night) was truly delicious. We opted to eat out a number of times and, to be honest, I wish we had eaten at the little tent outside of the convenience store at the end of the road more often... never once did that amazing woman disappoint.
As far as the beach is concerned, yes, the tide does seriously limit your options in the morning but by afternoon you've got 10 meters of lovely sandy beach to play in. Our little guy was very happy playing the in the sand and climbing all over the bench swings they have on the deck (which were probably my favorite part, by the way). The water was beautiful and we did enjoy watching the boats sail past.
Lastly, we found the staff to be very hit or miss. Most of the time the service was lackluster. I understand that since we have a small child with us we're a bit more work but this was ridiculous. We were ignored at the restaurant multiple times and had to go up to the counter to order. Getting a cup of tea in the evening required an act of Congress on two of the three nights. At one point I went out to ask the receptionist if there was an issue with the Wi-Fi after it wouldn't connect for more than two hours and she yelled back to someone in Thai and then said to me, "no, it must be your phone." Someone in the back yelled to her again (at this point she was ignoring me as I stood there), so I walked away. Not 30 seconds later my phone connected, without a single issue, using the same password I'd been trying for two hours. Other guests we spoke to said they were having connectivity issues as well so I sincerely doubt this was a coincidence.
The last issue is that none of their tours are bookable unless you have at least six people. We were told to "go next door" when we wanted to book a day trip around the island for the three of us (two adults and a toddler). That turned out alright because we found a great tour down at the main pier (New Happy Tour) that ended up being the best part of our stay.
Overall, we wouldn't go back. We will visit Koh Samed again (it was beautiful and relaxing and full of interesting people) but we won't stay here.
- Official Description (provided by the hotel):
- Samed Club, is located on the north coast of beautiful Samet island, famed for its pristine white beaches. This small, intimate seaside resort offers 30 bungalows and cottages with sea, garden or moutain views, set around a magnificent swimming pool and backing onto green hillside. Only 2 1/2 hours by road from Bangkok to Rayong, or one hour from the lively resort town of Pattaya, followed by a short sea crossing in our shuttle boat. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Ctrip TA, Ebookers, TripOnline SA, Evoline ltd, HotelsClick, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Samed Club reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Samed Club Koh Samet Hotel Koh Samet