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“Hotel from hell at a great location”
Review of Jirawan Hotel

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Jirawan Hotel
Ranked #47 of 57 Ko Samet B&B and Inns
Bangkok, Krung Thep, Thailand
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Hotel from hell at a great location”
Reviewed 8 November 2013

This is the first hotel stay where the first word from the lady in the reception was. Where is you voucher.. No welcome, no greeting. I guess it must have been because I interrupted her in watching tv on a large flat screen.

The first room was absolutely horrible. Bad smell and looked like no one had stayed there ever. Conveniently we could pay an extra fee and get a other room.. No choice that was the option we went for.

The hotel is old, messy and getting up the stairs to your room is a hazard as each step is different high.

The absolutely ONLY reason to stay at this hotel is the location on the beach and I guess this is also why the hotel is still in business. As mentioned by other reviewer no sign with the hotel name in English.. But large sign with room rent. :-)

Breakfast included means a ness cafe and a choice of the simple breakfast options. Anything else of for your own expense.

Free WIFI means WIFI in the lobby and questionable signal in the rooms.

Room Tip: Select sea view room unless you want to be looking into a wall
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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21 reviews from our community

Traveller rating
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    6
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Business
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Helsinki, Finland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 May 2013

The only good thing was location. Everything else was terrible. It was hard to get any service, they didn't speak even average english (once they tried to get us paid for chairs on the beach and didn't understand when we were saying we are staying at this hotel = free chairs). Staff was lazy and looked like they hate their job. We didn't see the hotel's name anywhere so we had to ask what hotel is this and "luckily" it was ours... Sheets were dirty (someone's hennatattoos etc), still there are big signs "if you spoil sheet you have to pay much money for new ones". The room wasn't very clean and there was poor water pressure in the bathroom (shower & sink water). Closet doors were broken and no nightlights or lightbuttons near the bed. Without real windows we could hear the bar music (karaoke!) and noise in our room. Can't recommend this hotel to anyone, there seemed to be other nice hotels on the beach where staff was smiling and ready to service customers.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mika A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ko Samet hotels

Vienna, Austria
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 March 2013

Good location, clean rooms and decent service. The room wasn't anything special and the staff didn't speak the best english. But the rooms were located on the beach and were secure. Good bang for your buck

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rainer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine coast
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 January 2013 via mobile

Having Stayed on Koh Samet once before we were keen to be right on the beach with access to restaurants etc and this hotel ticks that box. But don't expect too much more than that! Without question the most UNcomfortable bed I have ever slept on! Stained torn sheets !! after reading the sign in room about charges for damages caused I wondered how many people had been charged but the sheets and towels clearly don't get replaced. Included breakfast is just OK 100 baht value any more you pay the difference.Staff are all pretty good even saw the boss man crack a smile briefly one day. Also have to mention the STAIRS you should be very very careful after a few drinks and the shower room in our room was in the middle of the room and literally wet the entire bathroom toilet vanity basin had to leave towels outside the door! Pretty funny really for the first night our girls shower in next room was in the proper spot a little thing could be easily fixed.
Also to lock our door had to slam it shut not good for everyone else ....sorry!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Grant196411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 January 2013

We stayed three nights at Jirawan hotel, and we had troubles with sleeping because the bed was terrible and the pillows even worse. The room was not proper cleaned and the wash was leaking in the bathroom. The staff did not clean the room during our entire stay!! They where not very polite and smiling either. In the morning we woke up 07.am by the staff yelling loudly through the corridors. We must also say that the air-condition didn't work either.. Terrible hotel, I would never stay there again!

Room Tip: Dont book a room at this hotel..
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JohanneSofie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2012

The cleaning staff seemed nice enough and the rooms were clean and in a good location but the lady at the front was so rude to us from the start. We booked three nights and paid for the first night and said we'd go to the bank and come down the next morning to pay for the next two nights and when we came down they said they reserved our room for someone else and we had to leave. We had clearly stated that we wanted three nights minimum, maybe more and just because we didn't pay all three nights in advance she gave it to someone who called in to book without even consulting us. Not impressed with the service

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mekp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jirawan Hotel

Property: Jirawan Hotel
Address: 67 Moo 4, Ko Samet 21160, Thailand
Region: Thailand > Rayong Province > Ko Samet
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #47 of 57 B&Bs / Inns in Ko Samet
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Jirawan Hotel 2.5*
Number of rooms: 16
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