We have just spent a week in hotel Kolmhof with friends and our family and frankly speaking, we expected more. This is definitely NOT a 4-star hotel as to the quality. For families with babies like us, the first dissapointment is that there are 8 stairs that you need to climb with a baby carriage to get into the hotel. As to the rooms, they seem quite nice, except for the bathrooms which in many cases need a major reconstruction. It is nearly impossible to turn down the heating so be ready for high temperatures inside the rooms. The cleaning services are quite low, they do not change towels, or the bed lining. They do just a plane vacuum cleaning. This hotel has also an elevator...forget about it unless you want to wait for 5 minutes till it finally comes.
When it comes to food, it is tasty and ok if you are not a gourmet. There is always a choice of three dishes for a dinner - beef or pork as menu 1, fish - menu 2 or some vegetarian food. In a four star hotel, I would personally expect at least complimentary still water. No...not in this hotel, they charge you for everything. Wireless internet is not for free either and works only at the hotel's lobby.
The wellness area was very nice, although the "fitness" centre was a complete disaster where nothing worked properly or at all. Saunas and the outdoor swimming pool were good, clean and very refreshing.
All in all, this was a poor experience from a 4-star hotel and we expected more.
- Official Description (provided by the hotel):
- Holiday at the Kolmhof is balsam to the soul. This family-run hotel has been among the top addresses for a holiday in Bad Kleinkirchheim for a long time now.The Kolmhof is located in the centre of the village of Bach at 1,050 metres above sea level and is directly opposite the St. Kathrein thermal springs and right in the centre of the skiing complex Bad Kleinkirchheim/St. Oswald. Even the approach to and from the hotel is possible on skis!The 59 rooms available with us in Bad Kleinkirchheim vary in style from mainly highly modern or classic country style.Our excellent cuisine and wellness complex 1.000 m² in size with its heated outdoor pool (accessible via a tunnel from the indoor area) open all year round, various saunas, steam room, beauty and massage centre, solarium, fitness facilities and a big alpine wellness garden of about 3.500 m² provide harmony for body, mind and soul. ... more less
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