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“not a four-star hotel”
Review of Kolmhof Hotel

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Kolmhof Hotel
Ranked #13 of 16 Hotels in Bad Kleinkirchheim
Reviewed 21 March 2011

We have just spent a week in hotel Kolmhof with friends and our family and frankly speaking, we expected more. This is definitely NOT a 4-star hotel as to the quality. For families with babies like us, the first dissapointment is that there are 8 stairs that you need to climb with a baby carriage to get into the hotel. As to the rooms, they seem quite nice, except for the bathrooms which in many cases need a major reconstruction. It is nearly impossible to turn down the heating so be ready for high temperatures inside the rooms. The cleaning services are quite low, they do not change towels, or the bed lining. They do just a plane vacuum cleaning. This hotel has also an elevator...forget about it unless you want to wait for 5 minutes till it finally comes.
When it comes to food, it is tasty and ok if you are not a gourmet. There is always a choice of three dishes for a dinner - beef or pork as menu 1, fish - menu 2 or some vegetarian food. In a four star hotel, I would personally expect at least complimentary still water. No...not in this hotel, they charge you for everything. Wireless internet is not for free either and works only at the hotel's lobby.
The wellness area was very nice, although the "fitness" centre was a complete disaster where nothing worked properly or at all. Saunas and the outdoor swimming pool were good, clean and very refreshing.
All in all, this was a poor experience from a 4-star hotel and we expected more.

  • Stayed: March 2011, travelled with family
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1  Thank Peedee23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 104 reviews

Reviewed 8 January 2011

After couple days I spent in hotel Kolmhof I was very nervouse when this expirience will be finished. They serve food in damaged dishes.There is not shampoo in sauna area. I do not understand why they call Thermal Hotel.There is not any pool in the roofed area
The food is very poor.Genneraly this object need urgent reconstruction, specially in room toilets. The best words to describe this hotel is late sixties student motel.Definitly this is not even close 4 star hotel. Who ever gives this stars should change the business.

  • Stayed: December 2010, travelled with family
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3  Thank lova36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2008

Largish hotel on five floors located on the main road on the hedge of town. Walking distance to the pistes and lift.
Rooms are of minimal size, with bathrooms/bedrooms smelling of urine fumes due to the combination of lack of cleanliness of the WC and uncontrollable underflooring heating, also creating a situation of either overheat or coldness in the bedrooms.
The walls are thin, so be prepared to hear the activities going on the surrounding bathrooms and bedrooms and get up to three floors of flushes and drains waking you up in the nights as they cascade down right in your room it seems...
Decoration is dark, old fashioned, and sometimes dirty.
There are no slippers in the bathrroms, no bathrobes although you will be charged EUR5.00 to rent one from the so called wellness area, no minibars, the in-house automated wake-up service is chargable, no stationary, no pens, no chocolates...
Bed sheets are not changed during your stay.
Food:
Expect to be served a fixed menu of large corporate refectory style food, often from a barely fresh buffet in a dining room filled with greasy kitchen fumes that may make your eyes itchy and will definitely stink up your clothes and your room three floors above!
For ten days we were served butter portions one month passed their "used-by" date.
Dining Area closes at 2030hrs...
Hotel Front door is locked at 2100hrs with no answers at the door bell, although they won't warn you about this policy.

They call themselves a Wellness Hotel:
The wellness area could be a redeaming factor with its large windows, stainless steel heated out-door pool, 2 saunas, mini-gym and turkish bath, but is let down by staff that is often not around, the pool that is ungarded, the dirty showers often without soap, the broken hourglasses/thermometers/hygrometers in the saunas, the lack of towels in the area, the saunas and turkish bath temperatures that are always too low, the 2 treatment rooms that are closed on Sundays ...
Other Services:
There is a nice baby sitter/kids entertainer in room 106.
We where not helped with our luggage
Paying internet connection was broken
Value:
Maybe you think all this is reflected in the price? Think again, for the same price stay in BKK at other Four Stars that deserve them...
Ring up the local Tourism Office for a free recommendation.
This Hotel is only run for cash, not for quality of service.

  • Stayed: January 2008, travelled with family
    • Value
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    • Business service (e.g., internet access)
3  Thank Sybaritic8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank susanneschmidthofer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile
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Stayed: August 2017, travelled with family
Thank JulieSchnee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile
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Stayed: August 2017, travelled as a couple
Thank alexsevenalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile
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Stayed: July 2017, travelled with family
Thank waltergutze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kolmhof Hotel

Address: Dorfstrasse 26, Bad Kleinkirchheim 9546, Austria
Region: Austria > Austrian Alps > Carinthia > Bad Kleinkirchheim
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #13 of 16 Hotels in Bad Kleinkirchheim
Price Range: £111 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kolmhof Hotel 4*
Number of rooms: 59
Official Description (provided by the hotel):
Holiday at the Kolmhof is balsam to the soul. This family-run hotel has been among the top addresses for a holiday in Bad Kleinkirchheim for a long time now.The Kolmhof is located in the centre of the village of Bach at 1,050 metres above sea level and is directly opposite the St. Kathrein thermal springs and right in the centre of the skiing complex Bad Kleinkirchheim/St. Oswald. Even the approach to and from the hotel is possible on skis!The 59 rooms available with us in Bad Kleinkirchheim vary in style from mainly highly modern or classic country style.Our excellent cuisine and wellness complex 1.000 m² in size with its heated outdoor pool (accessible via a tunnel from the indoor area) open all year round, various saunas, steam room, beauty and massage centre, solarium, fitness facilities and a big alpine wellness garden of about 3.500 m² provide harmony for body, mind and soul. ... more   less 
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