Check in & welcome: the reception staff was exceptional friendly, helpful and professional, we received our own parking space and the "Hausmeister" helped us with our luggage
Location: great, own beach area, next to the casino, in the center of Velden
Room: small room, old fashioned interior design, mattress was o.k., pillow was cheap and not very convenient, very small bathroom and bath tube, no space to place your toiletries, the room maid went into our room in the morning without knocking (has never happened to us beforehand)
Lounge and restaurant area: evening menu for very good value for money (23 EUR per person), great wines, nice sitting next to the fire place
Breakfast: choice was good, even had prosecco, staff was very friendly and offered eggs any style
Check out: fast and smooth
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