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“Good all inclusive choice”

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Gut Wenghof - Family Resort Werfenweng
Ranked #2 of 4 Hotels in Werfenweng
Certificate of Excellence
UK Newcastle upon Tyne
Level 4 Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good all inclusive choice”
Reviewed 11 December 2011

We booked this hotel in the knowledge that it was a family hotel, but as we have never stayed all inclusive in Austria and it was agood price we gave it a try.

We stayed in the annex which is about 50 meters away and whilst the communal staircase was a little worn, the rooms were clean, bright and probably a better choice than the main hotel if you wnated to escape the kids.

The meals were spot on - as much as you wanted, great choice and qulaity and lunch if you wanted it. Drinks were serve yourself, beer, wine and soft drinks, lots of children but not really a problem as they all went to bed early-ish.

Not many english people - which when the beer and wine is free is good news really !

The ski area is small but it's a good base if you have a car to travel to others, we would go again.

Room Tip: Try the annex - one less star but quiet.
See more room tips
  • Stayed March 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank mychuno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 reviews from our community

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Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2011

February 2011 was our first skiing holiday and it was that good we our going back next year january 2012 and hopefully 2013. Excellent food and friendly staff can't wait till January.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beerhog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Co.Durham
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2010

This was our second boarding holiday, last year going to Kitzbuhel. This year we travelled as a group of 9 (8 adults one 7 year old), with me and my wife being the only people to board or ski abroad, others only having lessons at an indoor Snow Centre.

We booked via Thomson, on both occasions, this year with our friends being the party organiser. We took our own boards and gear this year, paying for the carriage in advance. On leaving the airport, we were not greeted by anyone from Thomson like we did last year, so we made our way to the Thomson desk. On speaking to the member of staff, we were informed to speak with the Crystal Ski rep - why, when we had no documents sent through or any contact from Crystal throughout, we still don't know. We were aware from reading through Trip Advisor that we would have no rep in resort, the lady we spoke to; Caroline was friendly and helpful enough informing us of the bus number we were supposed to be on.

Travelling on the bus was not great experience neither, not only were there not enough seats for everyone, we were then told that there'd be a taxi journey for us to take us 10 minutes further up the road, again first time we'd been told about this. On getting off the bus, we found that we only had one taxi for us, although an 8 seater (passenger) taxi, we had no room for our luggage or the remainder of us.

After a ten minute wait, another taxi arrived, taking us the remainder of the way. There were four of us in the lead taxi, and on seeing the driver overtake on a small sweeping bend that had a Suzuki Jimni heading towards us and the driver going "oh oh oh oh" it would have put the jitters up Road Cops! We all arrived in one piece, shaken but in one piece :D

On entering the hotel, it was extremely clean, and welcoming, with the authentic Austrian type wooden ceilings and beams. On speaking with the receptionist, the task of having to check in was a little difficult as she had very little understanding of English, especially a geordie dialect. We muddled through, with them saying we could put our board bag down in the Ski room. I asked if it was secure with the receptionist and a porter looking at each other in confusion, ending with a 'Yes' and the porter would take it to the room.

We made our way to our rooms, to find we had no Bath as booked (again not the hotels fault). That aside, the room was spacious, airy and had a wonderful view over the mountains when on the balcony. We then headed downstairs to get our bearings, 20 minutes or so later to find our board bag still lying in the reception area as we had left it. This was worrying, so they were carried up the 3 flights of stairs to our room. (As mentioned previously in a review, there are no lifts, only stairs).

We then headed in the direction of the map provided (in german) towards what we thought was the Ski room (Ski Raum). On getting there, it was nothing more than a storage area, no secure facility to prevent damage or theft. It did have a poster recommending we purchase a Ski or Board anti theft chain to prevent theft. We decided we'd just carry our boards back to the room after finishing the days activities.

On meeting up in the comfortable Winter Garden room and having a few drinks, we decided to get the Ski bus (free) up to the Taglau base station where the gondola was situated and the Sport 2000 (rental equipment store). On entering the store, it was full of clothing and other items, but mainly focussed upon Skiing. The staff spoke quite good english and was able to provide equipment, for the group. The ski gear was much newer than the boarding boots and boards, with the boots being torn to the heel and the boards battered on the edges. For two people to hire boots and boards for a 6 day period was just over 250 Euro.

Above the rental shop, is the Brabahof Guest house, which also doubles as a restaurant. A larger than normal bottle of Sprite/Coca Cola was 2.30 Euros, with Grilled Sausage (similar to bratwurst) and a large portion of fries were 5.90 Euros which we felt was extremely good value for money. The ski school is opposite the main Gondola known as Ikarus. This takes around 5-8 minutes to get to the top of the mountain. The lift passes were 171 euros for a 6 day period from the Gondola Base station, however we would definately recommend buying the lift pass from the hotel as for the same period it was only 144 euro plus a 3 euro deposit which was refundable.

The return to the hotel was a simple 3-4 minute bus journey via the Ski bus, which passes only one stop between the hotel and the base station.

The experience of Kitzbuhel made us eager to get up early the next day and get up on the slopes. As mentioned previously, the majority of the group were beginners with those of us who chose to do ski lessons there found that a 2 x 5 hour ski lessons per day between 10am and 3pm cost around 100 euros. Four of us went up on the gondola to check out the runs, with the longest run being a red to start (number 1 which lead onto 1b, being a Blue.) We were given a piste map but only in German and with none of us speaking german, thought that there be no problem just following the map.

Werfenweng hadn't seen snowfall for around 10 or 11 days prior and two out of the four of us who went up who were complete novices boarding abroad found that the red run (no.1) was easily passable with certain parts being passed by using the edge only of the board. The last 3rd of the run has a Black run down one side, the other being red, both of which were a little too steep for us, so chose to go onto the blue run as the end had a nice wide area for the two beginners to practice their turning techniques, however half way down the blue (1b) passed the sign post to advise of a less steep gradient to progress on the red, one of the group caught an edge and landed heavily on the ground which was starting to show signs of dolomite. It ended with a visit to hospital and a fractured wrist. We later found an English piste map which stated Ski panaroma - so please be aware if boarding, its not really wide enough if you need to slow every now and again, but ideal i suppose for skiers.

The pistes were always groomed by the piste bashers, and although by Monday and Tuesday due to it dropping to around -9 or -10 degrees celsius over night, found that the conditions up until 11am -1pm was hard and found that a lot of people both skiers and boarders were taking bumps due to the icy conditions. Number 1 (Red) which included the black run, was always compact by 10am and due to it being the longest run was well used especially by skiers and was in places very icy, with a number of people falling for a good 10 to 20 feet. Red run 2 was also nice, however was far too short, and took around 15 minutes with several stops to take photographs. The lifts at the bottom of this run offered a one person or two person chair lift and were around in my opinion a good 20 years old, with the exit area being very narrow, again probably no problems for skiers, but for boarders with 1 foot hanging out it was hard to stop before crashing into the thin mat on the wall infront. On Wednesday evenign we had around 8-10 inches of fresh snow fall and on the 'fun park' for the boarders and skiers it was great fun, however by the afternoon due to the rising temperature (16-18 degrees celsius) it was gone, It was that warm we had our shorts on!

The hotels meals, were without question fantastic, with one particular chef who was around 23 to 25 years old speaking extremely good english, and always had a smile on his face. He was there from the morning till the evening meal and was a pleasure to meet. One of the group passed on his thanks by a a gifted handshake, with his reply being "I don't do it for this" a very modest and friendly man. The rooms were cleaned everyday, with clean towels whenever you needed them.

Our group were split over 3 different blocks of hotels. 4 of us were in the main hotel, 2 in a smaller block and 2 adults and the 7 year old in the other building (Gut Wenghof which is advertised). The only other thing to note is that the hotels allow pets into the buildings, a number of dogs were with their owners and although didn't cause any problems, for one of us, who was allergic suffered a few issues. The staff who are present for the meals (continental in the morning, with an advertised menu with a list of what was on offer at the evening with the day aheads weather forecast always had us looking forward to attending.) were helpful, friendly and well presented.

Overall the hotel was fabulous even with the language barrier. We were the only nine people who spoke english during our stay, and even though this was the case, it didn't really cause too many problems. The piste though was a little disappointing. For beginners, runs (blue) 9 and 10 were the best, a little more taxing for the growing beginner/intermediate was 1 and 2. Don't expect a lot of entertainment as previously mentioned, the kids club is in german, and as previously mentioned after 7.30pm is the best time to eat. There was no entertainment for the adults. There was a room which you were able to book for a fee which had a large screen tv and satellite but was booked by the austrians/germans for the international football that was played during the week. We would recommend doing the Pizza night and also the horse ride although it was very cold , however was free and could be organised in the tourist information building to the side of the main hotel, all in all a great hotel, probably just in the wrong area for the clientele that they could potenially get if they were elsewhere, but definately would recommend the hotel.

  • Stayed February 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PCotgrave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 March 2008

As the name suggests this is a family hotel and 80% of guests did seem to have pre-school children with them. That said, as long as you didn't mind the little ones running around, as an adult couple we liked the hotel and its surroundings very much.
You'd have to be pretty unforgiving not to enjoy the excitement and delight of the children as they baked their own bread on a stick over a bonfire or with flaming torch in hand or head off on their evening Llama walk ( yes really )!
Just make sure you eat after 7.30pm and you'll get a much quieter mealtime. We booked through Thomson, and although we can't comment on the family rooms, the twin rooms in the Wenghof block were a little tight for space and disappointingly our room only had a shower. It was however spotlessley clean and had all the basics needed including really comfy beds & TV with CNN news.
The only downside to the whole experience we found was that although the SkiSchool was superb for children, as an adult beginner you will find yourself at the top of the mountain facing challenging reds before the week is out, as the resort simply doesn't have enough blue's for beginners to find their feet.

  • Stayed March 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 April 2007

We booked our mini-break about 2 weeks before as we had an opportunity to go skiing which we hadn't done for 14 years! This is a small skiing resort but for a 4 day break was perfect for us. We were attracted to the offer via the TUI website and its all inclusive nature. We flew from Stansted Airport at 7.45 am and were in the hotel by 10.40 thanks to the EXCELLENT hotel taxi transfer. The breakfast buffet was still open! We skied Wed afternoon (booking skis/boots and passes was easy at the depot and the bus stop is directly opposite the hotel and a 3 minute ride), Thurs, Fri and Saturday all day catching a flight home on Sat eve. The hotel had all we could ask for - excellent buffets for breakfast (hot and cold), the same for lunch which was worth getting the bus back for and dinner was excellent too including fondu and pizza if you wished in different parts of the restaurant. There were ample drinks from an open bar in the restaurant and the relaxing winter garden and a served bar where there was even more. Although we went without children, families seemed to be having a great time and we found the ambiance of the hotel extremely relaxing and friendly. The pool was warm, clean and the outdoor pool was heated and open even during snowfall! We would return in the future and feel most welcome I'm sure. The trip included many extras including sleigh/buggy ride of the area/entrance to ski museum and ski bus. Altogether a lovely place.

  • Liked — The friendly staff, excellent food/wine and relaxing atmosphere. Excellent airport/hotel transfer
  • Disliked — last bus to ski resort 2.40pm
  • Stayed February 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank je11ybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2006

I was looking for a small resort, with a low effort hotel where myself, my 8 year old daughter and my brother in law and his 7 year old daughter to go for a short introductory style holiday to skiing.

The resort is small with under 30km’s of piste but this is ideal for a beginner who will spend the first week on the nursery slope. I say slope because there is just one, where in bigger resorts you will get a bigger selection of green runs for the beginner.

Anyway, the hotel was great. The all inclusive deal is breathtaking value for money. For just 99 euros per night per person we had buffet breakfast, lunch and a vast evening meal included, all the tea, coffee, wine beer and schnapps you can handle. When you add this up to what this would have cots in any other resort it really is terrific value. And, the food is excellent!

The rooms a big and roomy, all with balconies, en-suite and comfy beds. There are two pools to choose from (one indoor and a great outdoor pool), a sauna (watch out it is typically continental if you get my drift!!), good changing facilities and the use of towels in the leisure rooms.

The service is great with the overall approach is one of very child friendly. Evening activities for the kids are planned most evenings and they pretty much get the run of the pace which allows the adults the time to kick back and take a cold one.

There is a free bus that stops right outside the hotel that will take you to the slopes each day that runs every 10 mins and is a swift 5 min trip.

Overall this was spot on for us. A family looking for a budget break with maximum value in a 4 star resort. We live on the south coast of the UK so we flew with Thomson Fly to Salzburg, got a free transfer to the hotel as part of the TUI deal which was a 4.5 hour trip door to door.

We have booked again for March 2007!!

  • Liked — Valkue for money
  • Disliked — Nothing!
  • Tips/Secrets — Book early, it is such good value the rooms go quickly. Also book on line but call the offcie direct and haggle on the price of you are going in a large group.
  • Stayed March 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank Boardingmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gut Wenghof - Family Resort Werfenweng

Property: Gut Wenghof - Family Resort Werfenweng
Address: Weng 17, Werfenweng 5453, Austria
Region: Austria > Austrian Alps > Salzburg Region > Werfenweng
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Werfenweng
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Gut Wenghof - Family Resort Werfenweng 4.5*
Number of rooms: 91
Official Description (provided by the hotel):
Our all-inclusive resort hotel is situated at the foot of the imposing Tennengebirge mountains in one of the most beautiful high valleys in the Province of Salzburg.Our hotel is located on the main square of Werfenweng, at an altitude of nearly 1,000m. Extensive all-inclusive amenities and a first-class cuisine ensure that our guests can relax in a holiday atmosphere right from the start. The all-inclusive Gut Wenghof - Family Resort includes several buildings: -the main building with a swimming pool and the wings "Hochkönig" and "Solaris"-the adjacent Wenghof building (about 30 meters away, not connected with the main building)The main building houses a new lounge with an all-inclusive bar, a stage and the hotel reception. The panorama restaurant with its show cooking area, the winter garden, the self-service bar, a small wine cellar and the health spa with its heated open-air pool complete the offer.The facilities in our resort:-Lobby with reception-Bar & stage-Winter garden with self-service bar-Restaurant-Family Fondue & Family Pizza-Wine cellar-Luis Trenker Lounge-TUI best FAMILY children’s club Trolleywood-Indoor and outdoor-pool (heated)-W-Lan: Luis Trenker Lounge, lobby, bar, winter garden and all rooms of type "Wengerau"-Sauna and infra red cabin-Massages and solarium (additional charge)-Beauty treatment, pedicure, hair salon (additional charge) ... more   less 
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Also Known As:
Family Resort Werfenweng Hotel Werfenweng

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