The hotel has been re-opened for the winter season 2011-2012. It offers large, clean and comfortable rooms, simply decorated. It is far way from being a 4* designed hotel as mentioned on its site presentation. There is no refrigerator, no glasses, and no coffee/tea maker. For a period of 6 nights the sheets were not changed.
There are many TV channels in German, only one in English that being CNN.
Bathroom is good in size, towels are daily changed. Just few drops of liquid soap available, nothing else .
Half of the hotel’s rooms are with a back view. Just a step behind the hotel is a construction under work and a church whose clock rings every 15’.
No computer/internet corner available.
The reception is available just from 8 am to 9 p.m. I don’t know what happens if your card key doesn’t work anymore or you are blocked into the elevator. After 10 p.m. the access into the hotel is made through the back door using the card key.
At the time of departure the room must be released no lather than 10 am.
The restaurant is one of the worst we ever met. Our reservation was at the middle of Aug.for a group of 40 people,6 nights, HB base. Very bad choice!!! Even thought it is stated they offer a delightful breakfast menu and 4-courses dinner menu with healthy food and the main course of our choise, the reality is far way from that.
No talking about healthy food! The scrambled eggs are made from powdered eggs, the soups are instant or made with flour instead of cream, and the juices are also synthetics. One lady from our group had food infection from the first dinner we had.Later on that happened to a little girl too.
Few things available at the buffet breakfast. Be aware to be at the time of restaurant’s opening (meaning 8 o’clock but effectively 8: 10) and through the first ones otherwise you can not find bread, ham, fish e.g. The plates are not refilled.
As for the dinner…There are indeed 4 courses but: few salads and appetizers available on buffet bases but don’t think at Cesar salads…The rest is a fixed menu, table serving.For the main course, you like it or not you must accept what they bring, there is no option to choose. No tasty & healthy foods, weird combinations (carrots & ginger; frozen fish & pasta; pumpkin parfait; deer & red cabbage).
A glass of wine costs 4, 40 EUR, a small glass of beer is 2, 50 EUR. Water is free of charge.
No A/C when outside temperatures was 3O degree and inside are more than 40 people.
Arrogant, selfish unfriendly and very rude personnel. On a day dinner was served in an hour and half time!!! Keep the same table and do not move on the terrace, otherwise the waiters will take of your tableware or your plates!
After this experience, I do not recommend this hotel.
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