The hotel itself is really nice. It is kept clean and has good pool/sauna facilities. The ski locker area is also very useful. However I found the main downfall was the service of the staff. Our tour operator left us off at the hotel at 11 at night, at which time all the hotel doors were shut and there was no one at the reception. We had to search all over for someone to let us in. We were supposed to receive a meal on arrival but again had to go looking for this, and it was incorrectly charged on our bill at the end. It took forever to get dinner served each night and the range of food was disappointing. Their '5 course menu' consisted mostly of salads. And the fondue evening promised in the brochure was canceled. We gave up on the food and went the the Argentine restaurant halfway between the hotel and centre of town. If you want a good feed I thoroughly recommend it!
The centre of town is a good 10 minute walk downhill. Don't remember them telling us that in the brochure.
Great resort for skiing. We are intermediate skiers and found the range of slopes great with more red and black slopes to keep us occupied than we could cover during the week. There is a ski bus that stops right outside the hotel. A tip though - its the last main stop on the way out of town and often the bus had filled up so it was sometimes easier to get the bus closer to town especially in the morning.
Was not impressed with the ski school. Booked a days lesson and spent the first hour waiting for them to allocate us to a group. After a few slopes we were told we would need to change to a different class and would have to get the gondola back down to the town to meet a new instructor before returning back up the mountain, which would have taken about another hour. Found our instructor unhelpful and gave up and got a refund. Wasted a full morning.
I would go back to this resort, but not the hotel or ski school.
- Official Description (provided by the hotel):
- Our 4-star Hotel Elisabeth lies within the Kitzbühel Alps, few minutes walking distance to the center. The unique setting is the perfect start for sporty activities. 100 guest rooms and suites feature their own charming character. Enjoy our regional and international dishes in the restaurant "Zeinlach". We use as much as possible fresh, local products supplied by our own farm. You'll find pleasant serenity and relaxation on 3 floors at our 2000 qm spa center. ... more less
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- Also Known As:
- Elisabeth Hotel Kirchberg