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Hotel Les 5 Ourthes
Ranked #1 of 3 Hotels in Nadrin
Reviewed 18 January 2014 via mobile

Room is very clean, cleaned every day. Shower is basic, no water pressure at all. Interior is old/kitch, althoug the rooms were renovated. Family business, friendly people. Food is basic but good but overpriced. Not gastronomic but everyday food. Would not go a second time but it wasnt that bad that its not recommandable.

Stayed: January 2014, travelled as a couple
2  Thank Andy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 101 reviews

Reviewed 28 October 2013

we purchased a discount coupon for 2 nights thinking it would be a good break. We were wrong. first the hotel view from outside is a mess, there is a lot of garbage in front of the hotel. The garbage is either house hold garbage or matrasses/wood/Cartons etc.. The room was ok but there was no pressure when you had a shower and the TV remote did not work. The 7 course so called gastronomic dinner we had was terrible. Very basic with little or no taste with only a couple or slices of deer which was overcooked. As far as the extras are concerned. You have to pay everything cash and don't get a receipt. This is probably to avoid them having to declare in their taxes?? the credit card terminal strangly does not work and nor do you get any printed receipts..
Overall I would not recommend this hotel to anyone. there are a few nicer ones in the area which look much area.. We left at 08.00 AM the second day so it must have been bad!

Room Tip: don't go here!
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  • Stayed: October 2013, travelled as a couple
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1  Thank mbfdtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

we got a coupon for a discounted stay 2 nights with 1 free dinner in this family-run hotel. we had trouble being understood and understanding the staff who barely spoke english (except from the really nice waitress at the restaurant). we were tricked in having dinner at the hotel the first day and while we were eating they told us that the free dinner from the coupon was supposed to be the next day. so we had to eat normal food for a very high price and disrupted our plans to visit other restaurants.the location is beautiful for trekking and mtb.

  • Stayed: August 2013, travelled as a couple
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1  Thank alice_madness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2012

A fantastic location but for the price of 90 Euro, you dont even get the basics : a decent bathroom with a workable shower.

The owners does make honest simple meals with fresh ingredients but its a hotel and not a restaurant

  • Stayed: August 2012, travelled with family
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1  Thank Hiker5557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2011

we stayed at this hotel during a weekend with friends and kids. When we arrived the owners of the hotel were having their dinner at the reception area and had difficulties to come and give us a room keys. Once we entered the room the air was smelling as if the windows were not opened for a while. When we managed to open the window we found it impossible to close it. One of the windows stores was broken and other stained. The room door could be closed only after special manipulation. Our friends never managed to open their window, the shower was not functionning properly and our rooms were not cleaned the day after.
the swimmingpool was empty and all garden was in a state of abandon.
They also seemed to have issue with some insects since while we were there special insecticide team has arrived to treat them.
The owner wife was nice however her husband was a rather antipatic and limit agressive character
we were obliged to pay in cash
NEVER AGAIN

  • Stayed: July 2011, travelled with family
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4  Thank ella0333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2011

We stayed in this family run hotel, where customer definitely comes second as appeared. We stayed during the Easter weekend for four days. The setting is fantastic, full nature and peaceful ... great walks with great views and the weather was beautiful the whole stay. Resting in this hotel is almost impossible, which is a real shame in such a wonderful surrounding of so much nature; run by a couple with 4 children and grandma and this hotel is their home and full playground (children play outside all day and a very loud), the family dines in the hotel reception and bar area (we experienced this as uncomfortable, as if we intrude when walking in). After a wonderful running session on Easter Sunday morning (and the children were quiet) resting was again impossible, because the whole terrace had to be cleaned with a high pressure machine, incredible loud and annoying ..... on Easter Sunday and morning come on!!!! that's ridiculous ... I got a very rude reaction when I went to check with the Mrs. of the hotel ... also it would have been very nice if the swimming pool was cleaned and operational (weather forecast for these holidays were great and weather has been good already in Nadrin for a week, so why was the swimming pool not ready??? again lousy service) Grand ma who does the housekeeping of the hotel, had thrown something of my personal belongings away. After searching through the trash me and the Mrs. found it back in the eighth trash bag (no apologies were given! she does did not know what it was ? ) thank your very much ... the room has not been cleaned once during our stay, the towels are not renewed daily, anyway service is lousy ... food was quite good and Mr. Hotel is a nice cook and also very friendly. Besides all of this we had a great vacation enjoying nature, but all the irritation coming from the hotel was a real shame and disappointment. The area is fantastic, but stay in another hotel.

  • Stayed: April 2011, travelled as a couple
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2  Thank SuNe0531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
benoit071, Propriétaire at Hotel Les 5 Ourthes, responded to this reviewResponded 8 August 2011
Google Translation

Bonsoir,
En choisissant un hôtel familiale,ont doit bien se douter qu'il y a des enfants
Oui j'ai des enfants,et ont vit dans l'hôtel ils ont le droit d'être là c'est chez nous,et l'on a le droit de manger.Les clients sont qd même servi.
le week end de Pâques il y a eut beaucoup de pollen,il faisait tout jaunes sur la terrasse,alors oui,nous avions dut nettoyer la terrasse,mais nous l'avions fait à 11h,une heure tout à fait respectableMerci et bonne soirée

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Reviewed 2 weeks ago
Google Translation

Room Tip: Comfort kamer kiezen daar een standaard kamer een veel te kleine (toilet) lavabo heeft waar je je a...
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  • Stayed: October 2017, travelled with friends
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Thank gercon22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Les 5 Ourthes

Address: Rue du Herou 72, Nadrin 6660, Belgium
Region: Belgium > Wallonia > The Ardennes > Luxembourg Province > Nadrin
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Nadrin
Price Range: £65 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Les 5 Ourthes 3*
Number of rooms: 14
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