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“Not clean and very noisy”

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Parkhotel Roeselare
Ranked #3 of 6 Hotels in Roeselare
Eindhoven, The Netherlands
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Not clean and very noisy”
Reviewed 4 June 2014 via mobile

Long hairs on bathroom floor, very very noisy rooms (thin walls and even thinner door between rooms), white coating on floor makes it look like floors are dirty. Breakfast is ok, beds are box spring and are very good. Location is ok because it is opposite of the train station.

Stayed June 2014, travelled on business
Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Public Relations Manager at Parkhotel Roeselare, responded to this review, 5 September 2014
Thank you for your review. We would like to apologize for the uncleanliness of our room. We do regular checks of our rooms but somehow this happened. The white coating on the floor is an anti-allergic room. We will try how we can make it different in the future.
We are glad you liked our location, beds and breakfast. The staff will do its utmost to avoid the problems in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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88 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
West Timperley, United Kingdom
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

Have stayed here a number of times the last being in February..Tired and dated hotel and whilst not their fault, recent town improvement make access very difficult.
Very basic rooms and wifi connection very poor on 2nd floor and above..Can also be very noisy with outside / internal noise very noticeable in most rooms..Breakfast ok and check out can be chaotic in a morning as the staff double up in the restaurant on the top floor. Suggest checking out evening prior to departure to save lots of time in the morning.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidJW2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Public Relations Manager at Parkhotel Roeselare, responded to this review, 5 September 2014
Thank you for your review. We do have indeed some problems with town improvement, we hope accessibility gets better in the future. We have upgraded our Wi-Fi-system and connection now is seamless. For the check-out we have hired a new staff member so this will improve. We are sorry for the problems you encounter during your stay but we hope you can welcome you back in our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 May 2014

Stayed here recently on business.

Property seemed quite "tired" and in need of a refresh. Fixtures and fittings were generally not of a high quality; for example the ceramics in the bathrooms looked like seconds to me and had clearly visible flaws. Public areas in need of a refresh, repaint and recarpet. Rooms not well sound insulated; windows particularly did not offer good noise insulation, and given the town centre location this meant light sleepers may be troubled by noise

I paid €89 for one night, including breakfast. I felt like this was pretty expensive for the quality, and was not good value.

Positives:
Bed good quality
Free wifi
Decent breakfast

Negatives:
Noise, from inside and out
Poor quality fixtures and fittings
Common areas need repaint and recarpet
Expensive for quality

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Public Relations Manager at Parkhotel Roeselare, responded to this review, 5 September 2014
Thank you for your review. We hope we can make some improvements in the future with your remarks. We are renewing the windows to lower the noise. And we have already repainted the public areas. At some places we have renewed the carpet.
Kind regards.
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blackwood
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 March 2014

Good location.
Walls in the rooms are very thin (plasterboard)and if you are a very light sleeper this is not the hotel for you. The doors open and close very loud which wakes you up every time someone comes in or goes out. If anyone is speaking the whole floor can hear. I suggest that management spend one night sleeping at the hotel and see what i mean.
Shower did not work, only the bath but the water was nice and hot.
TV remote was missing on arrival but when asked a remote was brought up in minutes.
Breakfast was ok.
I stayed one night and checked out but if you don't mind the noise and are not a light sleeper it would be ok for you.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leon22662266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level 5 Contributor
58 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 20 July 2013

Good location, rooms clean and comfortable. Corridors shabby but lovely breakfast room on rooftop. Friendly service. Rooms stiflingly hot and lots of noise from the street below. We stayed the night at the beginning of a cycling trip and one at the end, we didn't sleep well either night because of noise or heat. Management were very helpful and gave us a fan but there was only one. Not sure about value for money as we were on a pre-paid holiday.

  • Stayed July 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Public Relations Manager at Parkhotel Roeselare, responded to this review, 3 August 2013
Thank you for your review.
We are happy you enjoyed our services and rooms.
Although We are sorry about the noise and the heat in the rooms.
But it is also hard for us to lower the street noise because of the nearby bar, We sure will try to manage a solution for these problems.
We hope to see you again.
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Maldegem, Belgium
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 17 April 2013

The hotel is very well located near the railway station and the center of the town. The staff was very friendly and proposed restaurant, shops and others on request. The room was renewed and very stylish (modern). Car park could be better....breakfast was extensive and well taken care off. Ideally for town visits or business trips.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Public Relations Manager at Parkhotel Roeselare, responded to this review, 3 August 2013
Thank you for your review,
We are glad you enjoyed you stay at our hotel.
We know the car park is sometimes a bit overcrowded but we try to arrange the cars so everybody can have a space, and it is also free of charge.
We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul Province, Turkey
Level 5 Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 April 2013

Not worth the almost 100 euros per night and I don't know where they got their stars. Staff is courteous but un-enthusiastic and not what a weary traveler hopes for when checking in.Carpets need replacing, Tv is only tuned to 10 channels [out of 26], all Belgian..or Dutch...No CNN, BBC, or EURONEWS..No Bloomberg or MSNBC...No 24 hour news or weather channel in any language.
No tourist or info brochures in the room. Coffee maker with generic coffee pads in the room is about the only good point. I have slept in better beds, in cheaper hotels. This place is in drastic need of new, professional management with a vision to restoring what is otherwise a little gem of a location to it;s orignial ambition of being an overnighting" sensation.

Room Tip: if you really must stay here, see the room first, test the TV and hope for the best.
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
robbejan v, Guest Relations Manager at Parkhotel Roeselare, responded to this review, 3 August 2013
Thank you for your review,
We are sorry you disliked your stay with us.
in the meantime we already renewed the carpet of some floors, we are working on this.
The problem with the distribution network in belgium is that they threw of al these channels and so we can't receive these anymore. We are searching for a solution for this. The channels are also changed to the right numbers. And we also invested in new beds for a large number of rooms.
We are sure listening to your remarks and will try to improves us in the future.
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Additional Information about Parkhotel Roeselare

Property: Parkhotel Roeselare
Address: Stationsplein 8, Roeselare 8800, Belgium
Phone Number:
Region: Belgium > Flanders > West Flanders Province > Roeselare
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Roeselare
Price Range (Based on Average Rates): £
Hotel Class:3 star — Parkhotel Roeselare 3*
Number of rooms: 90
Official Description (provided by the hotel):
General information The Parkhotel is centrally located across the train station of Roeselare and next to the big shopping street, leading to the Grote Markt (the central square of Roeselare). The hotel is surrounded by numerous cosy (outdoor) cafes where you can enjoy a fresh Belgian beer. The hotel rooms are equipped with all the necessary modern conveniences, so both business people as well as people on holiday can enjoy their stay (there is a television and the use of the wireless internet is free). The hotel also has a steam bath and a sauna, which all the guests can make use of free of charge. If you come by car you can park it for free in the private car park. ... more   less 
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