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“Beautiful and luxurious”

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Domaine de Verchant
Certificate of Excellence
Reviewed 16 July 2012

If you want luxury in a great location for exploring the Carmargue and Provence then this hotel will suit. Very comfortable bed- not so much the loungers. Loungers on our terrace had no cushions. Pool side it felt odd to be lounging amongst stylishly dressed diners and a conference table nearby. When the restaurant is busy you have no choice but to walk through the diners as they shut off the other doors to lay more tables. Would have liked to try the hydro pool in the spa but a further 20 euros fee is requested, although deducted if you book a spa treatment. I just fancied trying the pool and did not want to pay yet more. 300-500 euros a night ought to be enough! Nespresso coffee machine greatly publicised- but again 3 euros for each capsule which cost 30 pence when bought in bulk!! Breakfast good but not amazing for 25 euros. Some juices ran out, scrambled eggs were cold. Picky I know but just not good enough for that price.
Few niggles with housekeeping who will deliver 2 chocolates each day with a weather report but dirty glasses were left in the room and we had to ration our loo roll on returning late one night!! No hot water on two evenings which would be disappointing if you paid for one of the all singing all dancing showers!
All in all a very beautiful and classy establishment but they could work harder to be warmer and
make the place feel like a hotel and not a business. When we arrived, around 3pm we asked to sit for a drink and they were not keen as ironing the table cloths for dinner. There were armchairs but no umbrellas over these and it was scorching. We sat at a table and ordered some wine and asked for something to eat, assuming a snack menu would be forthcoming. No- a bowl of peanuts! After reading the manual later- we discovered a room service menu so were perplexed why we could not have a club sandwich downstairs. Ordering drinks poolside I felt like a nuisance as the bar and restaurant were flat out with a large party in the restaurant.
As I said, luxury in a great area but at that price they should work on their hospitality and ambience for a truly great experience.

  • Stayed: July 2012, travelled as a couple
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Thank bettybookworm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 492 reviews

Reviewed 21 June 2012

We stayed at Domaine de Verchant for our tenth wedding anniversary. We wanted seclusion, peace, good food and good wine, and it delivered on all counts. Our standard room was luxurious and comfortable, although the bed apart there was nowhere to sit. We noted the lack of vegetarian choices - although not an issue for us, it did seem strange. True, the hotel courts the corporate and events market, and is perhaps not the place to go if you see a lively, sociable stay. With a wedding on our first night and a function on our last, we had ample opportunity to people-watch - but service was at times slow.

The half-board option restricted our choice to whatever dish the chef chose to offer us - but we're not fussy eaters! The food in any case was delightful - beef on the first night, sea bass on the second, and guinea fowl to round off our stay. That day, however, we got the same starter at lunch and dinner. As it happened, we were more than happy as we loved the dish - but it does suggest a lack of care for detail. The place has its own vineyard, and we tried the wine tasting with lunch on day - followed by a long afternoon nap.

Breakfast was a splendid affair but beware - no classic fry-ups here. There were eggs cooked to order and an ample choice of fruits, cereals, cheeses and breads. The coffee was strong and plentiful.

The spa is terrific. My wife had the best massage she can remember, whilst I enjoyed the pool in splendid isolation - at only 15 meters in length that was probably a good thing! There was bottled water freely available, and an exciting array of tropical settings in the pool shower to cool down after a plunge in the balmy jacuzzi.

We encountered no problems with the staff's linguistic skills. I spent the three days resolutely sticking to my pidgin French, but all the staff were helpful, attentive and seemed comfortable with English. Maybe they've been on a course.

All in all, recommended for anyone after peace, quiet and a little bit of luxury.

Room Tip: Standard rooms are lovely, but have no seating area.
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  • Stayed: June 2012, travelled as a couple
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Thank Jeremy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

I loved it. It was top notch, service was fabulous and the food and wine were excellent. the Spa was wonderful with a very accomadiating staff. You could not have asked for more. Unlike other reviewers I thought it was magical. Yes not all the staff spoke English, but you know what, I was in France. But if they did not, they tried. We had a wonderful room with a patio. We did a wine tasting with lunch and it was outstanding. They may not had a lot of selection, but they did a great tasting menu of the day. It was a great way to spend a birthday. I would go back in a heart beat. It was the end of trip to Italy in France and it was a great place to end it. So relaxing.

  • Stayed: June 2012, travelled as a couple
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Thank CookieCahill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

Amazing looking hotel with a five look but I agree with the last persons comments that it lacked sparkle. Reception staff helpful and very friendly spa staff but unfortunately the restaurant was quite a let down. Menu very restrictive and if you mention the word vegetarian it becomes a difficult issue, no imagination with the menu, staff were quite happy to serve me poultry broth with the meat removed. We felt ignored as guests as it seems the restaurants priority were french corporate clients. Breakfast offered a good choice and was the best food we had at Domaine but Montepellier has a good choice of restaurants for evening meals. Try La delligence.....had a five star menu and very friendly staff ( 10 minutes in a taxi).

  • Stayed: May 2012, travelled as a couple
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Thank Caruso_28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

We have just returned from three nights at the Domaine. The hotel didn't seem busy with tourists though there seemed to be several parties of corporate travellers.

The building is lovely and has been lovingly restored. We received an upgrade from a deluxe room to a deluxe room with terrace. Very nice, though the weather didn't allow us to make the most of the terrace. The room was very large, beautiful decor though not quite my cup of tea (white bedding, red curtains and dark grey/black net curtains). The bed was very comfortable.

If anything in the room could be controlled by computer then it was. The curtains opened and closed remotely, the control panel also allowed you to choose which lights to dim (extinguish apparently) and how to amend the temperature. Not that I could manage the latter and so we resorted to just opening the windows and shutters. I hope they didn't notice.

Free wifi, but just about every time the iPad turned off we had to log on to the Domaine again which was a right pain.

We ate in the restaurant on the first night, but didn't feel tempted to do so for the next two nights. The food was fine, but somehow disappointing, so we ate out at lunchtime instead.

The staff were attentive and helpful, but although English was spoken by some of the staff I generally forced my rusty French into service as in some cases it was apparent that I was more comfortable with French than some of the staff were with English. Of course this is how it should be, but compared to our previous hotel (Crillon le Brave) it made the environment slightly more formal and less welcoming.

Overall it felt like they were trying too hard. Everything was where and how it should be, but if you didn’t comply with the rules then they couldn't compute. We asked for an ice bucket in our room on our last night, and were told that it wasn't possible. Instead we were given a bowl of ice cubes and made our own ice bucket from the bathroom bin. OK we have all done this before in cheap hotels, but at almost 400 euros a night it shouldn't have blown their minds.

So for us it just lacked a bit of sparkle.

  • Stayed: April 2012, travelled as a couple
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1  Thank MartinSarah02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2011

On our road trip from Barcelona to Antibes we decided to make a stop in the Montpellier area. We had booked a 5 star hotel Domaine de Verchant and were very excited to get there.

It was difficult to find the place on Google maps and on our navigation. The hotel's web site did not contain good driving directions.

The hotel is designed and remodeled by someone who is passionate about design, and about mixing old French countryside architecture with a contemporary metropolitan design. The hotel rooms were more contemporary and there was a great attention to detail. This is the best design hotel I've stayed at.

The hotel has a gym and a pool and a nice surrounding area for walking. We used it as a base to visit Montpellier a couple of days.

What I did not like about the hotel is the staff's lack of English skills. The waitress at the restaurant did not understand a word when we tried to order meals. Some of the people in the reception spoke only French and had to get hold of an English speaker when we had a request. I'm surprised that such a nice hotel does not make sure the staff speaks English. Many of them did not even try.

  • Stayed: June 2011, travelled with family
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4  Thank hanord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2011

We had a long day of driving in pouring rain (on the wrong side of the road for us Aussies) and were exhausted and stressed. Finally pulled into Domaine de Verchant looking rather bedraggled. We were met at the entrance, helped with our luggage & guided to our room - WOW! Was the most sensational room - so spacious & whilst it had every conceivable ammenity, icluding a computer & printer, it had been so superbly restored that it still had all the charm & feel of an elegant chateau. The shower alcove was larger than most entire hotel bathrooms! We had our own beautiful vine covered patio & private garden with sun loungesetc Whilst sipping our complimentary bottle of wine we suspected we may have been upgraded as our room was so wonderful but no, this is what we had booked - a deluxe room. As if our room was not enough, the spa area just added to the amazing experience with apart from incedible treatment rooms there was a jacuzzi, steam & sauna rooms and huge indoor pool with all the trimmings. There is also a lovely outdoor pool amongst the landscaped gardens. Although we were keen to visit Montpellier, we didn't leave Verchant for the next two days days! We dined in each evening and although the menu selection was quite small & the food was a bit slow coming out, it was very good and worth the wait.We enjoyed the lovely setting overlooking the terrace & outdoor pool & the staff were very frendly and and welcoming. Check out was not until 12:00 plus they are more than happy for guests to enjoy the spa area once they have checked out - we did and were very reluctant to leave!

Room Tip: Our Deluxe room was huge and had lots of storage and very classy - all you could ever need.Loved the...
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  • Stayed: July 2011, travelled as a couple
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3  Thank Kerry67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Domaine de Verchant

Address: 1 boulevard Philippe Lamour, 34170 Castelnau-le-Lez, Montpellier, France
Region: France > Occitanie > Herault > Montpellier > Castelnau-le-Lez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Castelnau-le-Lez
Price Range: £202 - £557 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Domaine de Verchant 5*
Number of rooms: 26
Official Description (provided by the hotel):
17 hectare of vineyard surrounds The Domaine de Verchant hotel & spa composed of 16 exquisite rooms, junior suites and apartments. The decoration of the hotel was entrusted to the care of Raymond Morel, a renowned interior decorator who has reinvented and recreated a number of prestigious Parisian hotels. Elegant modernity is rendered by international designed furnishing. ... more   less 
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Also Known As:
Domaine De Verchant Hotel Castelnau-Le-Lez
Domaine De Verchant France/Castelnau-Le-Lez

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