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“Outstanding for both work and play”

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Domaine de Verchant
Certificate of Excellence
Reviewed 2 July 2013

I loved this hotel! The property is gorgeous, relaxing, and just begs you to enjoy being outside enjoying the sun and air. The room was very well setup with a comfortable bed, great bathing area, and an acceptable desk and TV. Storage for clothes and luggage wasn't perfect, but it was more than sufficient. The mini-bar was well stocked and the room service was amazing. Along those lines, the hotel restaurant was absolutely amazing. I cannot think of many restaurants anywhere which left as strong an impression on me as the hotel restaurant at the Domaine de Verchant. The prices were about in line with the quality of the food, which is to say they were pretty high, but the food and service was stunning.

I strongly recommend the Domaine de Verchant to anyone, especially couples looking for an EXTREMELY romantic holiday.

  • Stayed: June 2013, travelled on business
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Thank fcflint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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76 - 82 of 471 reviews

Reviewed 3 June 2013

This was a stopover for us to explore the South of France. We flew into Barcelona and It took us around 3 and 1/2 hours to get there from the airport. (It could be tricky to find however, but our GPS got us there). We were upgraded to a room with a huge beautiful terrace and there was bottle of wine and a fruit plate waiting for us in the room. The room itself was not that large, and not great closets, but very modern and cool decor (tricky light switches). I loved it! The hotel is in the middle of a vineyard, and is an old chateau, there is also a spa (which we did not use) and a pool. We did not get breakfast, but I was able to have coffee in the room (out on my terrace) each morning. We had dinner there one night which is not to be missed. It was delicious. I thought the service in the hotel was excellent, everyone spoke English and was very kind and helpful.

The hotel is around 15 minutes (maybe not even that long) into town. We only spend one afternoon/evening in Montpellier, it was ok. But, then again, we didn't really spend too much time exploring. We drove to Arles one day which was around 45 minutes away. Loved Arles! Go see the Rodin exhibit at the Ancient History Museum ... it was a highlight of our trip (I think it is there until September 2013).

Room Tip: We had steps ... not sure if there is an elevator. Let them know when you book!
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  • Stayed: May 2013, travelled as a couple
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Thank CST8585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2013

We found the property via Relais Chateaux's website which instantly sets the bar of expectation high so, being a five star hotel with matching prices, it's only fair to be a little more detailed with this review:

The Good - The initial contact via email and booking was efficient, polite & accurate; the arrival/check in was friendly and welcoming and a personalised welcome letter & gift in the room was a nice touch; the rooms are nicely decorated, quirky/individual and with good amenities; the Spa facility was excellent and the staff very welcoming, multi-lingual and informative; the food & presentation in the restaurant in the evening were both very good.

The Not So Good - A few other reviewers have mentioned the location and, for our stay, it was fine although the approach is through a business park and clearly, over the years, the Domaine has sold off much of their land for greater profit than could be attained through their vines, but once inside you are far enough away not to notice; whilst well appointed (with a lots of gadgets) there were some basic oversights like no heated towel rail and curtains ill-fitting and therefore not blocking out the light in the morning; arriving for an aperitif we sat for a long time with staff members coming & going without being ask if we would like a drink or offering the wine list/menu for the evening.

The Poor - The room we stayed it had no "normal" lock - you were provided with a padlock and told to lock it from the inside when in the room which, in a fire could be very dangerous - on the outside the door to use the lock you had to be at least six feet in height to be able to do it - really can't understand how this passed a fire inspection; housekeeping staff came to do a turn-down service at 7.15pm and, rather than say they would come back, handed over pillow chocolates and the next day's weather card at the door; we had booked dinner in the restaurant and, for some reason, they put most of the guests in a freezing cold conservatory area with two or three portable heaters that did nothing to warm up the room; breakfast was cramped with far too may tables squeezed into a small space and not enough staff to provide an efficient service; ordered a second coffee for it to be served in the same dirty cup as the previous one.

We did enjoy our stay BUT the 'devil is in the detail' and, unfortunately many of the details were missing that should be second nature to a five star property.

Room Tip: Make sure you have a proper locking door
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  • Stayed: February 2013, travelled as a couple
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Thank petercheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2012

Stayed here 3 nights when coming from Paris and London. Expensive but lovely rooms and set within a vineyard close to town (we hired a car but you can taxi in for 20 euro or so) lovely setting, and service is very good. Very peaceful and quiet - rooms and bathroom amenities are of high quality.
Dinner was stunning, beautiful food...the breakfast was not as good, but probably good for France (as I love good muesli). It is a buffet breakfast so lovely yogurts and fruit, pastries etc, a lot more than I have expected in France...this was inclusive in the room, but probably should be for 800 euro per night. Dinner here is well priced also, and we are heading back for a second dinner so that means it must be great. We did not get to sample the spa, but went in the pool and jacuzzi which was nice and relaxing.
I would recommend this place if you want to relax and spoilt yourself to some peace and quiet!

  • Stayed: October 2012, travelled as a couple
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Thank euro79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2012 via mobile

What a fantastic hotel!! We stayed for two nights as part of our 'mini moon' and thoroughly enjoyed ourselves. We stayed in a deluxe room with a stand alone bath tub, open shower and exposed beams. The room was decorated to a very high stand and wad very comfortable.
On our first night we ate in the hotel restaurant and pushed the boat and had the Prestige Menu at 85 euros pp. It was a real treat and worth every cent! The food was delicious and beautifully presented. The service was fantastic too.

A lot of the comments on tripadvisor criticise the hotels lack of English speaking staff. This was not the case at all, in fact all the staff went out of their way to talk to us in English when we struggled with our French. However, we did feel it was important to try and speak some French.....we were in France after all, go figure!!

  • Stayed: September 2012
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Thank Ellerby27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2012

In between 2 minds about this Hotel, had a very pleasant stay but something missing to reach that fifth star.
I think we expected this Hotel to be near the city without being too close but that s not so, as you are really near to traffic and planes landing.We were a little disappointed on arrival due to the location.

This apart the restaurant, service, and room were perfect.
We had lunch and dinner at the hotel and found great value for our money but the price of their rooms are much too expensive!!!!!!!!Normal that it was not full in the middle of August.
Would definetly go back if rooms prices revised.

  • Stayed: August 2012, travelled as a couple
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2  Thank mary s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
verchant, Directeur général at Domaine de Verchant, responded to this reviewResponded 14 September 2012

Dear Madam, Dear Sir,

We would like to thank you for your comments about our services, our hotel and restaurant.

We are disappointed that you did not find the calm that our guests generally find in our property surrounded by our large park and vineyard.

It would be a pleasure to welcome you again at Verchant and to propose our different rates and room categories from Deluxe room to Suite and also our different packages.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2012

We stayed at the Domaine de Verchant as a special treat away from the kids and to celebrate a 40th Birthday party of a friend who lives in Montpellier. We arrived to find that we had been upgraded from a Deluxe room to a room with a terrace - which was great as it got the sun all day and good for people watching - although the place was so peaceful there werent many people to watch! The room was great - just big enough, huge comfortable bed, amazing shower and all the gadgets for turning on lights and remotely shutting curtains. We had dinner at the hotel for our first night - were free to choose our table and after 10 minutes of no service we were then asked to move as the table had been reserved. We then chose another table but were then not served drinks or even bread for a further 5 or so minutes. The service was a little amateur for a 5 star hotel. The waiter forgot our cutlery for the cheese course, we couldn't attract his attention and so shared one knife between us. The wine was not poured for us, so we had to do it ourselves. It was the small things that meant it didn't feel 5 star at all. The next morning at breakfast the service was even worse. We came down quite late and there was no cleared table for us and yet at least 8 tables had been vacated and not cleared or re-laid. The scrambled egg was runny and cold, bacon was round and there was very little choice and hardly any fruit. The coffee came in pots that were only half full and no milk offered. We asked for boiled eggs to be cooked for 5 minutes - they took 10 to arrive and were under cooked. It was kind of shambolic. The room service also wasn't great - they offer a turn down service - the restaurant opens at 8pm, they come round at 7pm when we were invariably getting ready or resting! We would ask them to come back and they didn't - this happened for two nights in a row. It is a very expensive hotel with our upgraded room being marketed for 500 Euros a night and breakfast 25 Euros EACH - the setting, the spa, the decor and the peace were all worth this price HOWEVER they let themselves down with the poor service and bad quality breakfasts. (and they do have a wasp problem!)

  • Stayed: August 2012, travelled as a couple
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2  Thank Tanya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Domaine de Verchant

Address: 1 boulevard Philippe Lamour, 34170 Castelnau-le-Lez, Montpellier, France
Region: France > Occitanie > Herault > Montpellier > Castelnau-le-Lez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Castelnau-le-Lez
Price Range: £209 - £463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Domaine de Verchant 5*
Number of rooms: 26
Official Description (provided by the hotel):
17 hectare of vineyard surrounds The Domaine de Verchant hotel & spa composed of 16 exquisite rooms, junior suites and apartments. The decoration of the hotel was entrusted to the care of Raymond Morel, a renowned interior decorator who has reinvented and recreated a number of prestigious Parisian hotels. Elegant modernity is rendered by international designed furnishing. ... more   less 
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Also Known As:
Domaine De Verchant Hotel Castelnau-Le-Lez
Domaine De Verchant France/Castelnau-Le-Lez

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