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Domaine de Verchant
Certificate of Excellence
London, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Wow, thank you for a great experience! Loved this hotel.”
Reviewed 30 June 2014

Very classy, elegant yet laid back and friendly hotel. The setting is stunning in the middle of its own vineyard, this hotel is beautifully presented, great rooms, cool and modern mixing effortlessly with old.

The chef excelled, we chose the Menu Supris, which was simply fantastic...5 stars all the way!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank 4orange4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 reviews from our community

Traveller rating
    282
    87
    32
    17
    3
See reviews for
57
254
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48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Maidenhead, United Kingdom
Level Contributor
305 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 12 June 2014 via mobile

This was a one night only stay for us as we journeyed through France and we wanted a good place to relax. Beautiful building and surroundings and a very good welcome. Bed was very comfortable and the room was pleasant enough but even though we have been married for 33 years we did find the toilet as part of the bedroom rather off putting! If you don't like this arrangement I suggest you ask for another room as they are all different. We had a few problems with the service which was spasmodic in the restaurant with rather an abrupt manner, very slow meal with an hour before the arrival of any food from the time we booked the table. Food was OK but we found that some of the flavours were odd with very small portions. No bar staff around for a pre dinner drink. We had to search for them. There were a few other issues as well. Having raised our concerns, management dealt with them well, but the stay was not relaxing. If you are expecting Wi Fi you will be disappointed although a computer was provided in the room it had restricted use.

Stayed June 2014, travelled as a couple
Helpful?
4 Thank Jmahg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
verchant, Directeur général at Domaine de Verchant, responded to this review, 14 June 2014
Dear Madam, Dear Sir,

You stayed with us the night of Monday, June 9 and we discussed these points with you at your departure on Tuesday morning.

As mentioned Tuesday, it is unfortunate that you, on your arrival, said that you enjoyed your room and agreed with it…as our rooms are all different, we could easily offer you other choices during your installation or even your stay.

This is again unfortunate and you have agreed that you could tell us that ultimately you did not like the room.

Regarding your diner at the restaurant, you had a package including a glass of wine for each dish and there was indeed confusion by our Maitre d’Hotel in the inclusion of wine in this particular package. He apologized and offered 2 glasses of champagne. The wait was a little bit long on arrival at table, serving amuse bouches, but to write here 1h waiting is absolutely not correct and improbable.

On the bar service, when you arrived at our terrasse outdoor, our sommelier was currently already conducting a wine testing on this terrasse with our room #31 clients. The other waitress was at the bar inside and not immediatly went outside at your installation but was in place to serve both inside and outside.

Regarding the wifi, we had a network failure during your stay which we explained, the computer room is however not restricted.

We bring a lot of attention to satisfy our customers and attentive during their stay according to their expectations. It is just unfortunate that you waited your check out for what we understood during our discussion that the room point, was the most embarrassed to you.

As you explained travelling now to Dijon before to come back South to Barcelona, we were glad to hear that you will stay with us again on your way back. We will check at your arrival to choose a more suitable room to you and do not hesitate to book us directly in advance to have more choices.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
148 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
Reviewed 26 May 2014 via mobile

This is a fabulous hotel but when you have to drive through the immediate business park neighbourhood it all feels a little strange in terms of location. We expected it to be a little more remote and should have done more homework before booking. That said the rooms are beautiful and dinner was a long leisurely affair with some fantastic wines. Service on the terrace in the afternoon was very poor and we had to ask for a waiter on each occasion, but thankfully the service at dinner was much better.
Package rate including dinner B&B was fair value, but breakfast was a little more style over substance with slightly disappointing pastries that had seen better days.

Stayed May 2014, travelled as a couple
Helpful?
5 Thank Wellpastit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guatemala City, Guatemala
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 May 2014

When you arrive at the Domaine you are transported into total luxury. Not only in your surroundings but in the way the staff takes care of your needs. The rooms are beautiful, perfectly appointed when you arrive in your room you are greeted with a complementary bottle of the Domaine's wonderful wine and fruit. The food is exceptional in the restaurant, if I could give six stars I would. The spa is an absolute marvel. I rarely give such high praise but I cannot say enough about Domaine de Verchant, don't forget to get some wine before leaving!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level Contributor
83 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 4 May 2014

we had a wonderful stay here with our three kids! the hotel is in a wonderful location just outside of montpellier. the gardens are immaculate, the rooms extra ordinary luxurious. i have stayed only in top hotels, but this one is extremely well decorated and nothing was left without being well thought after.
the breakfast was lovely, staff very attentive and friendly the hole time we were there.
they gave us a wonderful tip for dinner, the jardin de sens, which we also highly appreciated.
i can only say this is truly 5 star, just go when in montpellier!

Room Tip: with kids have a garden terrace room be aware that the main/historic building has no elevators... w...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ninasch1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eu, France
Level Contributor
449 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
Reviewed 29 April 2014

Amazing domain that the owner couple build around the vineyard. Decoration made by famous architect who did the Murano and Kube hotels in Paris. I recommend the suite n°68 gently called Vanille who also have a terrace with a table, chairs and sun chairs. I also saw the apartments but the suites are better by me. They also have a villa for rent called the family mansion with a marvellous design and a private swimming pool. The Spa is gorgeous with over 700m and a spa inside the spa, special space that can be private. The restaurant is very good and they have along with international vines the one produced in the domain. Now the question is what to do with your time? After the Spa there is the vineyard, the chais, the old town centre in Montpellier, the golf at 15 km, and the private beach over the sea.

Room Tip: I recomend the suites, n°68 called Vanille
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Valentin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Russia
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 6 October 2013 via mobile

When arriving there the pace is going down and you feel already in total relax. Walking around the park or the vineyard is refreshing as ever.The quality of staff,design and room is top notch. If you want to spent few days in paradise while being in that region, that's a must visit place

Stayed October 2013, travelled as a couple
Helpful?
2 Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Domaine de Verchant

Property: Domaine de Verchant
Address: 1 boulevard Philippe Lamour, 34170 Castelnau-le-Lez, Montpellier, France
Region: France > Occitanie > Herault > Montpellier > Castelnau-le-Lez
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Castelnau-le-Lez
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Domaine de Verchant 5*
Number of rooms: 26
Official Description (provided by the hotel):
17 hectare of vineyard surrounds The Domaine de Verchant hotel & spa composed of 16 exquisite rooms, junior suites and apartments. The decoration of the hotel was entrusted to the care of Raymond Morel, a renowned interior decorator who has reinvented and recreated a number of prestigious Parisian hotels. Elegant modernity is rendered by international designed furnishing. ... more   less 
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Also Known As:
Domaine De Verchant Hotel Castelnau-Le-Lez
Domaine De Verchant France/Castelnau-Le-Lez

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