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Le Mas de Guilles
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Reviews (177)
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19 - 24 of 177 reviews
Reviewed 24 October 2013 via mobile

Lovely rooms smelling of lavender, although doors hard to lock and no shower over the bath. Internet only in certain places. A very tranquil place to stay. A nice pool area, very private setting. We had a cute balcony off the room.

  • Stayed: October 2013
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1  Thank Xtine08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded 23 April 2014
Google Translation

Le temps a passé trop vite .... et ce n'est qu'en ce début avril que nous donnons suite à votre commentaire.
Nous vous remercions d'avoir pris le temps d'apporter votre avis sur notre hôtel et espérons vous revoir bientôt à Lourmarin.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

Charming family run hotel in peaceful situation yet close to the delightful village of Lourmarin.

The staff are very helpful and the general quality of the rooms is excellent. Spacious grounds with a fine pool and useable tennis court.
Good local cycle routes, either on quiet roads, or very scenic off road.

Room Tip: Discuss with very helpful reception, Aurelie.
  • Stayed: October 2013, travelled as a couple
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1  Thank Nigel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

We came to this place for 2 nights being in a golf tour in the area. We entered the reception area and started the formalities and we've got a feeling that the manager on duty was monitoring each and every move of the receptionist. The moment later she came out from the room next to the reception area and told my cousin step back as if he cross the privacy line. It was totally unfriendly and strange.
Further we tried to book a table in the restaurant and mentioned the birthday of our cousin's wife. The answer was "we are fully booked". We went for a trip around the premises and we've seen a huge outside area and plenty of space inside the restaurant.
Earlier this day we visited Friday market in Cassis and we bought some cheeses and a few bottles of wine. Our next try was the question to the receptionist if we can use some tables and chairs outside the restaurant to drink some wine.
The answer, to our surprise, was "pic-nic is strictly prohibited".

Receptionist was Ok, friendly and helpful, she made few phone calls for us making arrangements for a tee-time in the golf clubs nearby and a table for the dinner.
The house is nicely restaured and kept in a good shape. The boutique on the ground floor has a lot of local products.

So the overall result is that I will think twice or three times if the question will be to return back or not. We experienced some other places from the network of "Relais du silence" and this visit left very strange feeling.

  • Stayed: October 2013, travelled with family
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1  Thank Александр А
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele L, Propriétaire at Le Mas de Guilles, responded to this reviewResponded 5 May 2014
Google Translation

Nous sommes toujours reconnaissants envers nos clients qui font part de leurs observations sur notre hôtel qu'elles soient positives ou négatives.
Les avis négatifs sont utiles lorsqu'ils peuvent nous permettre une amélioration de nos services.
Vos commentaires ne nous avancent en rien.
-En tant que responsable je pense avoir le droit d'aller et venir dans mon bureau qui est situé à côté de la réception et ce quand je le veux.
-Par contre, quand votre cousin a voulu passé derrière la réception , il est tout à fait normal de lui avoir dit de bien vouloir reprendre la place réservée aux clients.
-Je ne pense pas non plus que beaucoup de nos collègues accepteraient de laisser des clients pique niquer sur la terrasse de leur restaurant.
-Quant aux places dans notre restaurant, elles sont effectivement limitées, et c'est pour cela que nous demandons toujours à nos clients de bien vouloir réserver à l'avance.

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Reviewed 16 September 2013

A lot of money has been spent in the landscaping of the hotel and grounds, pool was nice, rooms were good but I was a bit disappointed that the ongoing upkeep of the grounds and vegetable area seems to be slipping...especially since they have made a feature of the vegetable area.
Food was fine, very large quantities but somehow lacking that bit of personal passion and flair.

Service was top notch from all the family involved

Room Tip: Rooms have all been done to a theme and are to a high standard
  • Stayed: September 2013, travelled with family
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1  Thank mcallistern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

We had a lovely view out over a field filled with poppies. A nice spot, quiet except for a neighbouring donkey. My only negative comment would be that the restaurant for dinner was expensive, but with a choice of so many good restaurants and cafes in town, it was not really a problem. There is no lift so choose a ground floor room if this is a problem for you.

Room Tip: We had a lovely view out over a field filled with poppies. A nice spot, quiet except for a neighbouring donkey. My only negative comment would be that the restaurant for dinner was expensive, but with a choice of so many good restaurants and cafes in town, it was not really a problem. There is no lift so choose a ground floor room if this is a problem for you.
  • Stayed: June 2013, travelled as a couple
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1  Thank msfrawley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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