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“Nice mountain hotel” 4 of 5 bubbles
Review of BEST WESTERN Premier Hotel Sonnenhof

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BEST WESTERN Premier Hotel Sonnenhof
Ranked #1 of 5 Hotels in Lam
Certificate of Excellence
Neustadt an der Weinstrasse, Germany
Level Contributor
144 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Nice mountain hotel”
4 of 5 bubbles Reviewed 14 August 2012

Nicely located on a slope it makes a good touring base. If you are in to it, you may find a SPA and wellness items at your disposal (I used myself the indoor pool) Free good working WLAN. Sumptuous breakfast (inclusive Bavarian weisswurst) and very accommodating rooms. The cuisine is burgeoise with room for improvement (saturating and good portion size to refill after outings).

Room Tip: If you have mobility issues see that your room is in the main building.
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  • Stayed August 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Flugwiesel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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146 reviews from our community

Traveller rating
    74
    50
    18
    3
    1
See reviews for
46
67
7
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Swedish first
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English first
Frederikshavn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 August 2010

This is by far the best hotel I have ever been on.
The food was fantastic, the rooms was excellent, facilities for all members of the family(5 to 42 years) and a very kind and serviceminded hotel crew. Definately a place I will go back to..

  • Stayed July 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ravnshoej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 10 February 2007

We stayed here in summer 2006. It is actually in Bavaria rather than Hesse. The hotel is modern, but is cosy with attractive and tasteful decor. We stayed on an all-inclusive family package deal which was so generous we could hardly believe our luck. It even included sparkling wine and chocolate from the minibar. The food was high quality and well presented.

There were plenty of sports facilities including a modest gym, a nice-looking indoor tennis court and outdoor tennis as well. The swimming pool is possibly the best part of the hotel - three pools and nice seating areas, with a large wellness area. On Thursday nights they light it with candles for 'moonlight swimming', which is very romantic. The hairdressing and beauty therapy are reasonably priced and completent, and the hairdresser in particular is lovely, and great with kids. You can also have professional physiotherapy there, which I can recommend highly.

The childcare was in a lovely room, but like so many Steigenberger Hotels, seemed to be run to suit the preferences of the playleader in charge, opening for different hours each day. She was a very kind and sweet lady who did a lot of art with the children, but it was too limited for our energetic boys, and in the end she put them into the indoor tennis court area to burn off a bit of steam. I wasn't entirely happy about this when I found out about it, as they were largely unsupervised, and there was a big trampoline in there without a safety net around it, so knowing our two, they were lucky not to break a limb. However my husband thought I was being paranoid. I would say the childcare is best suited to children between 4 and 8, preferably female.

Overall I thought the hotel was pretty good, but I would say that I was put off by one main thing - the service was very old-fashioned and tardy at meals and we often waited 45+ minutes before our order was taken, unlike other guests. We were also given the most indifferent tables by the maitre d' each time, and when we asked nicely whether a window table might be possible one night, we were told they had all been pre-booked for the next fortnight. However when we eventually got fed up of the terrible service and complained, we were told this was not true, but they still didn't do much about it. I found that annoying. My husband pointed out to me later that no families with children ever got to sit near the window.

The local town had a reasonable number of shops, but was a bit limited on the coffee and cake front, and dated generally, so I think in future I'll go back to South Bavaria with the family.

  • Liked — Swimming pools
  • Disliked — Terrible restaurant service
  • Stayed February 2007, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank shlg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Premier Hotel Sonnenhof

Property: BEST WESTERN Premier Hotel Sonnenhof
Address: Himmelreich 13, 93462 Lam, Bavaria, Germany
Region: Germany > Bavaria > Upper Palatinate > Lam
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #1 of 5 Hotels in Lam
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — BEST WESTERN Premier Hotel Sonnenhof 4.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Best Western Lam

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