From the moment we stepped into the lobby, we felt as if we had entered a five-star hotel! It seems like a very new hotel and is in excellent condition. We liked the room, the bathroom, the furnishings, the art work, the atmosphere in the dining room, the bar -- virtually everything. The beds and linens are great, the towels soft, and among the amenities are apples for the taking and the 4 bottles in the minibar are complimentary and replenished daily. If I had to try to say anything negative about the hotel, it would be that I couldn't tell what country I was in from the facility itself. It was by far the most comfortable stay we had in 5 weeks in Germany and Austria. The only thing lacking that you would find in a 5-star establishment is evening turndown service, but who needs it with curtains that whisk closed and I would have missed the sunsets!
Dining was more of a problem. Breakfasts were good, but I found the coffee weak. Then we figured out that we could ask for espressos. We ate once at Oliv's but the choice of main courses is so limited that we didn't eat there again. But we had good service and it's elegant and comfortable.
This is a business hotel and billed as such. Because it's located in a town without major sites to visit, there are no tour groups. And people at conferences eat breakfast separately and quietly, so there's no noise and commotion from large groups. We liked the location because we wanted to be in a small city and we liked the space around, the pleasant town, and the walk to the lake in less than 15 minutes. The hotel is located on a major thoroughfare, but with double glazing and the the building set at an angle to the road and protected by the buildings around it, we had no noise at night. (I am puzzled by the critic who was bothered by noise.)
This may not be the place to stay if where you really want to be is Munich, but you can reach it by S-bahn in about half an hour. And the town is convenient for visiting other places in southern Bavaria by train. And if you want what is basically a luxury hotel at bargain prices compared to what you pay in Munich, this is a great choice!