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“Significant deficiencies in service in quality”

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Lindenhof Landgasthof Hotel
Ranked #5 of 7 Hotels in Friedrichsdorf
Hamburg, Germany
Level Contributor
108 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“Significant deficiencies in service in quality”
Reviewed 26 March 2014

Hotel Lindenhof is situated in the small town of Friedrichsdorf. Friedrichsdorf has a direct connection Frankfurt by motorway an S-Bahn (S5) and is therefore popular with business travellers.
We travelled on business and chose the hotel for a number of reasons: it offered free internet, free parking and was in walking distance to the meeting location.

We arrived to the hotel on Sunday and stood in front of closed doors – despite prebooking the rooms two weeks ago. We had to call the hotel by phone to get somebody to open the door for us. The excuse given: “we’re closed on Sundays”.

We were led to a building across the street from the hotel. This was not the actual hotel but a multi-family house. The apartment we were given looked clean and freshly refurbished. But it came with quite a number of issues:

The curtains were so thin that the room could not be darkened. You had bright daylight from 5:30am onwards. There was no internet in the building, which is essential for most business travellers, free internet was only available in the actual hotel.

One part of the room had the end of water pipes (presumably they used to serve for the connection of a washing machine). These came out as blunt ends and were not covered.

There were biscuits and water in the room. The biscuits had a Best Before End date of April 2013 (they were only 11 month over their prime).

The Bathroom had shower gel which was never refilled. Two bottles for two people over three days is not sufficient.

All in all, for the price paid, there are many better hotels to choose from.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bpo-spam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 reviews from our community

Traveller rating
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Ohio
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 October 2013

Did I mention this place is beautiful? Quiet, cozy and the breakfast buffet is amazing! About an hour from Frankfurt Airport and well worth the money. I wish we could have stayed another night but we booked it the night before we were leaving Germany...

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OHhorses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2009

This is a nice family operated hotel outside Frankfurt. The hotel has a very nice typical German bar and the rooms are fine. Best bet is to ask for one of the newly refurbished rooms.

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaguarV12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lindenhof Landgasthof Hotel

Property: Lindenhof Landgasthof Hotel
Address: Hugenottenstr. 47-49, 61381 Friedrichsdorf, Hesse, Germany
Region: Germany > Hesse > Friedrichsdorf
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #5 of 7 Hotels in Friedrichsdorf
Price Range (Based on Average Rates): £
Hotel Class:3 star — Lindenhof Landgasthof Hotel 3*
Number of rooms: 40
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