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“not my first choice”
Review of Hazienda Frankfurt - CLOSED

Hazienda Frankfurt
Cuisines: Mexican
Restaurant details
Reviewed 10 October 2012

Went to the restaurant once while i stayed in the hotel this is part of.
The restaurant itself is pleasantly decorated and the atmosphere is nice.
Food was served promptly. Unfortunately it tasted totaly boring. Next time, i'd probably go rather somewhere else.
The waitress had some teeth missing... yuck!

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Thank Momo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (14)
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3 - 7 of 14 reviews

Reviewed 18 March 2012

I was a little hesitant to come here after reading some of the other reviews, but my experience was the complete opposite. The food was excellent. Both my main course (Enchilada de pavo) and my dessert (Rollo con Chocolate) where of excellent quality, in terms of taste, presentation and portion size.

The service was even better than the food. They were accommodating to both my lack of German, and my dietary restrictions. The atmosphere is nice, though a little tacky, and my only complaint would be the expensive price of still water.

Overall, it was an excellent experience, and I would easily recommend them to anyone.

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Thank Luke G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2012

my worst experiance so far.
the german waitress was useless. we ordered totally 4 courses.
among them was a tuna tortilla and "surf and turf".

normally the waitress shall note the order and read back. that pretty SOP. not this time

halv an hour later I've got tortilla soupe, which. i denied and repeted the order. i hope she understood.
finally i've got my tortilla which was not so bad, but not the best one.

well, then after 80 minutes I went to the counter to ask for my surf and turf. here blue eyes were even bigger and she was totaly surprised that i ordered something else.

i've got up and walked away.

it's just another time you see restaurant owners investing huge money on the interior, fancy menus, good wine selection, but not investing in the staff. the efforts are gone by saving on unqualified personel which have no idea about customer service.

i will not recommend the place unless pro staff is emloyed.

as the resturant is located in Karat Hotel, i also change my stay place around the the Frankfurt Airport in the future. there are much better places than this.

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Thank SysGreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

We were starving when we sat down to eat here so I would have probably eaten a scabby horse and asked for seconds! What we were served was some of the worst "Tex-Mex" rubbish I've seen.

My wife ordered a soup to start that was room temperature when it arrived, and a salad with the dressing separate to follow. When the salad arrived it was drenched in an acidic dressing that had wilted the lettuce by the time it reached the table.

I ordered a soup which was pretty tasteless and the "Texas Chicken Asado", which is turkey... The meat portion was tiny, the peanut sauce was too salty and the quesadillas were just folded tortillas filled with rubbery cheese.

Avoid this place like then plague, there's a gas station round the corner which would serve up much better food.

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Thank RobDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2015 via mobile
Google Translation

Thank Balu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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