the service is simply bad. From the reception staff (very rude and not very helpful) to the cleaning department and the bell-boys. Underprepared, as seen they dont talk in english at all. People who works there , and some practicants treats guests badly .
The sea view is great, but hotel staff is unprofessional. i will never ever again go to there. spa center was good enough.
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- Also Known As:
- Akzent Waldhotel Rugen Gohren, Rugen Island, Germany