The Garden Hotel is cute and the structure has a potential. There's no swimming pool though, despite the black-sand beach is 5 minutes walking. Breakfast may be subject to improvement.
We had requested specifically a "no-smoking room" but at our arrival we had to face the fact that the room had hosted smokers before.The smoke smell was quite clearly present on bed, cushions and curtains.
When we claimed our reservation for a no-smoking room (expressely requested on the email) no alternative oprion was offered. only a change of coverlet and sheets was proposed. We pointed that ash-tray should not be present in the no-smoking rooms but the receptionist only replied that they could not take control of all guests who take ash-tray in the rooms.
It was pretty peculiar to notice that not even one "no-smoking sign" was present in the structure, not even those mandatorily requested by the Law.
They should have been more fair to us at the reservation time.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, TravelUp, Odigeo, HostelWorld, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Hotel.de and Cancelon so you can book your Hotel Garden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Garden Isola Vulcano, Italy - Sicily