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“Norway at it's best!”

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Hotel Union Geiranger
Ranked #2 of 4 Hotels in Geiranger
Certificate of Excellence
Reviewed 30 September 2013

We had a family business gathering at the Union Hotel and Spa on the hillside in Geiranger. The hotel was fully booked but everything ran well. The food was superb...dinner was strictly Viking fare with lamb cooked by burying it with hot rocks accompanied by lamb and goat sausages and local vegies that I had never heard of before but were delicious. The hotel has a world class spa and this didn't escape my attention. I was in for 2 hours including massage but the facilities are amazing. Couldn't complain about the service either as this can sometimes be a real problem in Norway. All in all a fabulous time was had by all including a trip in the fjord and a mountain walk. If there is anything to complain about it would be the size of our room but the quality of the beds made up for it. We have been here before but this was memorable.

Room Tip: Fjord view rooms for the evening and morning time are best!
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  • Stayed: September 2013, travelled on business
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1  Thank Gweilow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 12 September 2013

Situated in one of the most beautiful sceneries in Norway, with great views over the Geiranger fjord. A lot of hiking possibilities, both easy and hard challenges, all with rewarding endings. We got a super upgrade on our room, free of charge, without asking for it, and our room was fantastic! Their spa is wonderful, with a variety of different relax-areas in different themes. Their dinner buffet was very good, and our waitress showed us the hotel wine-cellar. They also have a car-museum showing the hotels vintage cars! Make shure to find your way to the tower, Tårnet, for scenic views. This 90s coctali bar looks like it is not used any more, and you will be shure to be there alone, very romantic!

  • Stayed: June 2013, travelled as a couple
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4  Thank Kfbeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2013

We went back to Geiranger and stayed at the Union Hotel again and had a fantastic stay.

The Hotel is situated overlooking the famous Geiranger Fjord and its truely a view you can not match anywhere else.

The Hotel is extreemly comfortable and luxurious and decorated with style and taste. The Spa is sensational with 2 lovely pools, one inside and an extreemly warm hot tub style pool outside again with an amazing view over the Fjord.

The Restaurant was fantastic with a vast array of wonderful fresh sea food and hot meals which were delicious.

The staff were friendly, kind and helpful

To be honest there is Nothing I can say that we didnt like, we had a wonderful family holiday and will go back as soon as we can.

Thoroughly reccomend it and its listed as my number one hotel destination.

Room Tip: Ask for a Fjord view room
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  • Stayed: September 2013, travelled with family
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1  Thank Paulrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

My wife and I spent 4 nights at the Union Hotel in September. It caters to conferences and bus tours in the off season. The property is managed by the fourth generation of the Mjelva family and they need to make major changes in front of house customer experience and operations (especially maintenance).

Our experience was mixed at best from the moment we walked in the front door. Only one person staffing the front desk. No help available for luggage ("use the cart by the front door"). Holiday Inn at best and we are paying top-dollar/krone for little or no service.

Some very poor choices for front desk staff. As others have pointed out it feels like some staff are bothered by guest requests. One interaction rated as one of the worst front-desk service experiences of 100's we have had over the years.

The view is wonderful if you have a room facing the fjord.

Some of the rooms are very dated with poor lighting. Maintenance issues abound every place you look. Paint, wall coverings, hallways, etc. Attention to details is totally missing.

World-class spa facility with young people (20's) from Sweden and Eastern Europe running it. Difficult to make appointments when we visited because no staff were available to provide services.

The food: average at best and way overpriced. We ate out two of our four nights.

The Hotel Union may be the best option in Geiranger, but be forewarned that your experience may not be a happy one.

Room Tip: Fjord view rooms are a must given the location. Ask to be in the newest wing with room numbers 470...
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  • Stayed: September 2013, travelled as a couple
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2  Thank Lucylou47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sindre M, Eier at Hotel Union Geiranger, responded to this reviewResponded 11 September 2013

Dear Paul B,
Arriving at our hotel, our front desk manager offered you assistant from our porter service for you and your wife luggage. We are sorry if you misunderstood this offer.
Your travel agency had reserved 5 nights for you in a Junior suite. By your check-inn you requested an extra bed room. As the hotel where fully booked we could not offer you a deluxe or spa suite. Though we managed to get you a neighbor hotel room next to your Junior suite. Both located in the spa wing facing the fjord. We also offered you an extra 75 % discount as a gesture for your wife extra bed room.
Your reservation was for 5 nights. We also agreed to change this for you at arrival till 4 nights. Not charging you NOSHOW for the last night.
Our hallways and corridor as well as our hotel room have energy saving light. This is also in the hotel rooms. This is part of the environmental certificate of the hotel. Information is given in all hotel rooms.
The hotel has 3 restaurants. We have noted us that you used one of our restaurants two nights in the row. Our buffet as has now fall courses. From light mix of shellfish caught in the sea outside our west coast delivered direct to the hotel after caught, meat for local butcher, game from the Valleys around, fish from the around found fjords and west coast, desserts form our pastry chefs, cheese from local regional producers (just won the gold medal in the Nordic region in its class) and fruit from local farmers. It is a pity that this food did not match your expectations. We are sorry that you were not guided to choose one of the other restaurants of the hotel.
We are very pleased to see that you enjoyed our Spa with our Norwegian and Scandinavian staff several times.
The Hotel Union Geiranger has been managed by the same family Mjelva for over 100 years. Welcoming guests from all over the world. We are very pleased by the nice comments given by your wife at check-out, but are truly sorry that our services did not meet your expectations.

Best regards
Hotel Union Geiranger
Mr Sindre Mjelva
4th generation owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2013 via mobile

My room's decor was a little outdated. Lighting was poor and finding power points to charge all the electronics one travels with these days was challenging. The free WiFi worked but with insufficient bandwidth for video calls. Uninspiring view of.car park. However room and bathroom were spotlessly clean and bed comfortable. Great views of the fjord from the terrace and pool area on the third floor. No laundry service, but a couple of self service machines with unclear instructions ending "good luck". The hotel is located at the top of a very long steep hill - warning for the unfit and elderly - and the local taxi service is unreliable. Main restaurant is buffet style - crowded, noisy, kids running around. Cold buffet, especially fish, excellent, but hot food unappetising and being kept warm for the whole evening. A la carte restaurant much more civilised with personal service and well prepared dishes - and fantastic fjord views. It's really the views that convince me to rate this hotel as 4 stars, anywhere else it would merit 3. Probably worth paying for fjord view room and avoiding the buffet restaurant if you want peace and quiet.

  • Stayed: August 2013
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1  Thank sanuk6991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Context:
Stayed here in June with family in a fjord view room. Price per night: approx. 280 Euros.

Review:
Fjord view rooms have the great views people are raving about, but most rooms have horrid views (carpark, buildings etc.). Since the entire point of staying in Geiranger is the scenery, it really doesn't make sense to stay in anything less than a fjord view room. So yes, pay up or don't complain about the view.

So the view (from fjord rooms at least) is amazing and the thunder of the nearby waterfall is spectacular, but unfortunately the rooms themselves are... inadequate considering the price. The furnishings look rather tired, and are of three-star quality at best (except the lovely wool blankets). The room's only saving grace - excluding the view - is its cleanliness. Honestly, I am baffled by people who claim rooms here are luxurious*.

*Disclaimer: by "luxury", I would expect no less than your average Four Seasons room. "Beyond luxury" to me would mean a stay at the likes of an Aman resort, or the Paris Shangri-La.

Dining options at the hotel are reasonable. The breakfast buffet spread was large, and the food quality was that of an average tour bus hotel. Expect large, maddening tour groups during breakfast and dinner "rush hour". For those seeking a little more peace and quiet, Restaurant Julie (the hotel's a la carte option) offers much better food than the bland and grossly overpriced dinner buffet.

Verdict: Stay.
The discerning traveller might be disappointed by the fact that Hotel Union is more of a good tourist bus hotel than a luxurious grand old dame, but tourists with lower expectations might find it comfortable enough and possibly even luxurious.

Unfortunately for visitors, Hotel Union is one of the best options for travellers visiting Geiranger. But you have been warned!

Side note: I know this is Norway, and prices are higher than most other places, but this hotel is a tad overpriced (for a hotel in a similar price bracket that DOES get it right, check out the Hotel Union Øye).

Room Tip: Cough up the cash for a fjord view room, or don't complain about bad views.
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  • Stayed: June 2013, travelled with family
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Thank TheTravellingCow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

Worth the money for the fjord view! Terrific hotel on all accounts. Indoor pool to swim laps and a very large outdoor spa where we ordered champagne and it was delivered with plastic champagne flutes. Everyone had a great time but the food is expensive for the dinner buffet (495 kroner) so we sat on the lobby couches and ordered food with everyone else. Chicken salad about 185 kroner= $25 US dollars. Wonderful area to walk around and be prepared to take soooooo many pictures.

Stayed: August 2013, travelled with friends
1  Thank swimdiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Union Geiranger

Address: Geiranger Rd, Geiranger, Stranda 6216, Norway
Region: Norway > Western Norway > More og Romsdal > Stranda > Geiranger
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Geiranger
Price Range: £144 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Union Geiranger 4*
Number of rooms: 174
Official Description (provided by the hotel):
Welcome to the Hotel Union Geiranger - a family-run hotel steeped in tradition and situated in the midst of a world-renowned, stunningly beautiful Norwegian fjord landscape. Owned by the Mjelva family and run by the fourth generation, the Hotel Union is a first-class hotel with every modern facility, and a long and proud history of excellence. For over one hundred years, guests have been coming here to stay - and to experience something very special. The hotel offers the very best of personal service, stylish and comfortable accommodation, and superior cuisine, with delicious dishes based on the finest local ingredients. Geiranger has some of the most outstanding natural beauty in the world, as well as a fascinating cultural history. The Hotel Union Bath & Spa is of international standard and offers wellbeing and relaxation in a unique atmosphere and setting. We know that it is the little things and personal touches that add up to create a truly memorable experience. We take pride in making your special wish come true. For us no wish is too small - and none too great.The hotel has 197 rooms and suites (all rooms at the hotel are non-smoking), a restaurant seating 400 guests and a conference room with seating for 400 persons. Our dance bar "Studebaker`n Show Arena has live music six days a week. The hotel has a large garden with a swimming pool, mini golf and a popular playground for children. ... more   less 
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Also Known As:
Geiranger Union Hotel

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