We stayed at the Alvor Baia for 7 nights and booked through Bookable Holidays it cost £790 for two including flights and transfers, which sounds reasonable. However the reality was very different, the staff were fairly unfriendly and unwilling to help. The food was very disappointing and kept at a steady 40 degrees, promoting bacteria growth it was never hot and the menu never changed for duration of our stay. We stayed all inclusive and although we're not really drinkers there's only a choice of 9 or 10 drinks and everything else including water is chargable.
The guests were also unsavory and if you want a relaxing break I'd suggest you avoid this hotel, the hotel seemed to be full of badly behaved, unsupervised children and this went on until around 11pm. The only entertainment provided is for children and again this was very loud and would ruin any hope of a quiet drink at the bar upstairs.
We also witnessed an occassion when another guest dropped cake on the floor and then picked this back up with the cake slice putting both back on to the buffet stand, before walking off!!
The only other two points I feel we should make is not to use A2B transfers as they don't answer the phone to confirm departure times, this took 4 hours on the last day of the holiday. The departure transfer was also 30 minutes late and then drove around Portimao for another 45 minutes as he was not sure if he had to collect another passenger, by the time we got to the airport the final boarding call was made and we very almost missed our flights. The other issue and to us the worst was a bar/restaurant on the beach closest to the hotel named the Tropico, they served my wife a burger which she started to eat before finding a maggot wiggling in the pink meat! She is now currently sufferering the affects of food poisoning. When trying to bring this to the attention of the restaurant owner he quickly removed the food and offered another burger but at this point we were both horrified and declined the offer. Even though we had not eaten much food and was unable to finish due to the obvious hygiene issues, we were told we had to pay for the food! This is a failing business as they are quite desperate for custom and appear pushy, we were unable to leave until the bill was settled and there was a hostile atmosphere. The chef tried to state the maggot came from the salad and this can happen and was flippant about the situation, however I tried to explain maggots eat meat and not salad and it was evident that the maggot was burrowed in to the meat.
To summarise you'd have to be mad to stay at this hotel and to be honest I would give Alvor a wide berth as for the money there are some really nice places to visit. We've travelled a lot and can always see the good in places, we are not moaners and write this review with a heavy heart but feel we must warn other holiday makers.
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