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“A lovely holiday!”

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Pestana Dom Joao II
Ranked #5 of 24 Hotels in Alvor
Certificate of Excellence
Plymouth, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A lovely holiday!”
Reviewed 23 October 2013

Was a bit worried as so many people had complained about being double booked, didn't need to worry hotel was great, had a lovely room which was cleaned every day, didn't get a see view but never asked if you walked down the corridor there was seating and you could sit and look out the big windows that over looked it anyway, plenty of choice in the morning for breakfast there was something for everyone's pallet, it was my partners 40th there and when we got back to the room after a day out to our surprise there was a bottle of bubble some cake and a lovely note saying happy birthday which was really nice of them, we ate out every night so I can't say anything about the resturant in the evening. There's some fantastic resturants in the Alvor central which was about a 10min walk, would definitely stay at this hotel again.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Helensburgh, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 October 2013

stayed here for a week 12/10 to 19/10 with family 6 adults and granddaughter 3 rooms first time in this hotel usually stay at alvor pria,saying that this hotel i found to be an adequate substitute as the pria was fully booked for that week
the reception staff were always very polite and always willing to help,the bar staff also were keen to help and would greet you with a smile,the maids kept the rooms clean and tidy and also greeted you with a smile in the morning and a bom dia
the breakfast was plentiful and very nice from fresh fruit to a cooked breakfast if required many types of bread to meat and cheese yhogurts and cereals if desired plenty of seats and even an outside seating area which was excellent as the sun shone the whole time we were there.
the outside grounds were always kept up to a very good standard and kept clean
did not eat in hotel as the restaurants in town are plentiful and quite reasonable and as a seafood fanatic i was spoiled for choice
my family and myself had a fantastic week at this hotel and would recomend to anyone wanting to visit alvor
one complaint i do have is that the air conditioning is not up to standard wether it is centrally controlled because there was a lot of elderly at the hotel i dont know but come on pestana surely in this day and age you should be able to have air conditioning in your room if you desire
maybe time to upgrade your system and keep all of your customers happy!!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank jedkeech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to give feedback it’s the best award we can get.
Our main objective is to achieve all our guests’ satisfaction and we promise to focus on that! On the other hand we are sorry that air conditioning did not meet your expectations and we promise we will do our best to focus on that!
Kind regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 18 October 2013

We were greeted warmly by reception & there were no issues getting the superior villa we had booked thankfully. A member of staff ran us round to villa in minibus but it wasn't a long walk. It is outside the main hotels fenced area but not a problem. Stayed in an upper villa (no6) which had sea views but a very small balcony. (Lower villa didn't have view but appeared to have huge garden area, table, chairs & loungers) Not that it was an issue. We were only 20 metres from the pool and a security gate at end of pool area gave direct access to beach. Beware of the strong currents! The pool beside our villa was spotless and very quiet, our child had the childrens pool to herself. Don't take beach towels. Hotel provides towels in exchange for voucher every day until noon.Take mosquito repellent. We were eaten alive at night, as were the dozens of other people in chemist! Superior villas have hair-dryer in bathroom but you may want to take your own! Remote controlled Air conditioning system in villa fabulous. Cleaner came every day. One bedroomed villa but a bed pulls out very easily from below the sofa in the living room. Ideal for toddlers. No risk of the falling out of bed. Villas decorated to a very high standard. Trendiest accommodation we've stayed in abroad. Hotel had kids zone we only wandered into once but staff seemed friendly & lots in it to amuse children if they gets tired of pool. Used the spa once when cloudy. Pool nice, loungers, but you have to let them know in advance if you want to use the sauna. We walked into town every night, takes about 10 minutes. Lots of lovely restaurants in town. Try the one at the harbour with the kids carousel outside or Captains Table. Would def return to Alvor and the Pestana Dom Joao villas (but would like accommodation confirmed in writing!)

  • Stayed September 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank tap10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you for sharing your opinion about our hotel with us and with all our potential clients.
I’m glad you enjoyed our facilities.
Looking forward to welcoming you back!
Kindest regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 October 2013

Lovely hotel, rooms really nice we had a sea view, staff very pleasent and helpful the location is great as it is right on the beach perfect about a 15-20 min walk into Alvor town so perfect if you want to stay just outside.
The only downfall is breakfast i know they are catering for a big hotel but the coffee machines were a bit of a pan and it was like charing cross station a lot of the time pleanty of food especially eggs of all different types!
We ate out a couple of mornings just because we found it a bit manic but on the whole a lovely hotel.

Room Tip: Sea view was lovely!
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Sue C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your feedback. We are glad to know that you have overall enjoyed your stay and found our service and facilities good.
Looking forward to welcoming you back to any of our hotels
Best regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Borders, United Kingdom
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 October 2013

Arrived after a great flight from newcastle ( landed 45 mins early thanks to a strong tailwind) and thankfully we got to stay here, the room was ready which was on the 5th floor, got up to room which was very nice and headed onto balcony. Afraid we couldn't stay in the room as my sister has a fear of heights and the balcony is surrounded by glass panels and there was no way she could sit out there, so back down to reception where we told the girl about the problem, she changed our room to the 1st floor there and then (sorry to the guests that were changed to our original room) without any fuss. Our room looked onto the car park as all the sea view rooms were taken, but that didn't bother us, good for people watching and it wasn't really that noisy.
The room was lovely,ample storage space even with 2 sets of golf clubs.There was a bowl of fruit, bottle of water and even petals in the loo, a nice touch I thought. There is a rainforest shower which is just the best, there is also a shower head at the side of the bath but I couldn't fathom how to work it. Beds are so comfy too, everything clean and fresh.
Take your own hairdryer as there isn't one in room and also a travel kettle if you like a morning cuppa when you get out of bed.
We too had broken lifts while we were there but ok to walk upstairs when we didn't have our golf clubs.
We were on b&b basis and the breakfasts were good, plenty of choice for everyone, didn't like the cappucino in the machine as it was very, very sweet so I stuck to tea.
The hotel is located right on the beach which was lovely, Alvor is around 15-20min walk but you basically have to walk on the road to get to it and is quite dark at night so we drove into Alvor instead. We loved Vagabonda restaurant, we ate there 3 nights, the lamb kebabs are to die for, eat in the terrace garden as it's so quiet (apart from the neighbouring dog that barks, but you get used to it), we also ate in the italian Paesana which was good apart from an annoying waiter who wouldn't leave us alone.
Drinks and food are very expensive in Alvor, but with 23% vat what do you expect I suppose.
We didn't drink a lot in the hotel as that was very expensive too, the bar was quite quiet which must reflect in the prices, over 5 euros for a gin and tonic and not a well known brand of gin either which is a bit off, even soft drinks were a rip off.
The pool area is kept so clean and tidy, plenty of sunbeds, didn't venture in the pool for a swim as I am a coward and the water was freezing.
Beach is beautiful and there are a couple of beach bars close by, pestana own the one across from the hotel and the other one just to the right of the hotel was fab, great friendly service and good food.Excellent cappucinos, still quite pricey in both.
All in all we had a lovely stay here, all the staff were so friendly and accommodating. Would I go back??? Hmmm not sure, great location for the beach but the walk into Alvor and the prices put me off a bit, but I would recommend it though as it was a very enjoyable, relaxing stay.

Room Tip: If you don't like heights then ask for a lower floor
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  • Stayed October 2013, travelled with family
    • Value
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    • Service
Helpful?
4 Thank Viv F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay with us.
We now look forward to welcoming you again soon!
Kindest regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 October 2013

we normally go in apartments so this was a bit strange for the two of us. We chose this hotel purley on its beach location.We found the room, sea view, 4th floor, very clean of a reasonable size, well maintained, toewls and sheets aiways freash and clean with good maid service.
we took breakfast only ans was what you would expect of a breakfast buffet.
bar prices seamed a little high to us but with a short walk there is plenty of choice.If you turn right a short walk 300 yds takes you to a small snak bar were you can get 2 cakes and a coffee for 4 euros. give the girls a smile and a wave for me. The beach however is the star of this hotel Just great. 2 beds a table and umbrella !0 euros a day, discount 7 days for 6.

Room Tip: pay the extra for a sea view
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  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your review
We look forward to welcome you again next year..
With kind regards,
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
belfast
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 October 2013

this is our 5th trip to Alvor and 3rd in Pestana - its a fantastic location with choice of beautiful gardens or beach (i love the beach here) would highly recommend this hotel
only downside is the bar and snack bar prices - i did not have one drink in hotel as prices in Alvor are so cheap compared to hotel - by the way breakfast is wonderfull but dont go for full board you will miss out on the fantastic restaurants in alvor

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank finnbelfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 28 October 2013
Dear Guest,
Thank you very much for your excellent comments in Trip advisor. Your opinion is very important to the Pestana Dom João II Hotel and to other guests that consider a trip to the Algarve. We hope to have the opportunity to welcome you again in a near future
Best regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Dom Joao II

Property: Pestana Dom Joao II
Address: Marginal de Alvor s/n, Alvor, Portimao 8500-021, Portugal
Region: Portugal > Algarve > Faro District > Portimao > Alvor
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Alvor
#4 Romantic Hotel in Alvor
#4 On the Beach Hotel in Alvor
#5 Family Hotel in Alvor
#5 Luxury Hotel in Alvor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Dom Joao II 4*
Number of rooms: 384
Reservation Options:
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Also Known As:
Pestana Dom Joao Ii Hotel Alvor
Pestana Dom Joao Ii Alvor

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