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“Great Base for Golf and Food”

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Pestana Dom Joao II
Ranked #5 of 26 Hotels in Alvor
Certificate of Excellence
Ipswich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Base for Golf and Food”
Reviewed 10 March 2014 via mobile

Very comfortable hotel, stunning views of beautiful beach. Great breakfast meant didn't need anything until evening. Very friendly staff. Continental breakfast provided at 4 am before early flight home. Would definitely stay again.

Stayed March 2014, travelled with friends
Helpful?
Thank Jude H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 11 March 2014
Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay with us.
Iooking forward to welcoming you back at the Pestana Hotel Dom João II
Kindest regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
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Level Contributor
95 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 March 2014

Package holiday type hotel. The rooms are clean & comfortable, The staff were ok but nothing special. Large choice of average food in the crowded dining room. & well over priced drinks in the bars. But still at least it is only a 15 min walk into the town where you can find any number of bars & restaurants serving good food & drinks at far better prices.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank witheldno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 11 March 2014
Dear guest,
Thank you for taking the time to gives us your opinion about our facilities and services. Unfortunately we didn’t met at all your expectations. kindly accept our sincerest apologies for the inconvenience.
We look forward for the possibility to try to change some of your opinions about our staff and servives in the near future, should you gives us the pleasure of your visit.
Kindest regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 February 2014

9 day stay-18 -27 feb room 111.
My wife and I have just returned from the Dom Joao II, a holiday booked with Jet2. Flight and transfer to hotel was as usual with Jet2-excellent! Check in at the hotel was quick and efficient, although I did point out that the charge of 2 euros per day for the room safe was not guest
friendly, many hotels have now waived this rip off! The rooms were nicely furnished (no tea/coffee making facilities) and the bathrooms were OK (no hair drier?) but what is a 5ft square window doing between the bathroom and bedroom-yes there is a blind to pull down, but why? We had a pre dinner drink in the bar, a small lager beer and a small glass of white wine-both pleasant enough but at 7.40 euros expensive! Dinner proved to be the major let down for this hotel (every evening). Soups were generally fine, but the salad starters were as described-SALADS, no cold meats or cheese nor in a country famed for its fish, any sardines, mussels, mackerel etc. The main courses were the worst offerings in 30 years of visiting Spain/Portugal.
The sign said this way to the Show Cooking, only once in 9 nights did we see the chef actually grilling anything-the rest of the time the offerings be it fish, turkey slices, 5mm thick lamb cutlets
(which were inedible) and a thin slice of beef described as steer steak (so tough, again inedible) were left in a steel tray with a lid. The rest of the menu was kept luke warm in 5 roll top Bain Maries which resulted in the vegetables, rice, pasta, sauces, fish or meat casseroles being steamed after initial cooking. The veg etc were soft and mushy. Chips and roast potatoes soft and soggy, mash so wet it must have come from a packet-all very disappointing. Perversely, we thought the breakfasts were acceptable, freshly squeezed orange juice, plenty of breads, fresh fruits and excellent omelettes cooked to order. The hotel set in a lovely and stunning location on the beach is very clean, the gardens pristine and the staff friendly and professional. Would we stay again? No, but only because of the quality and presentation of the food at dinner, the Pestana Group must up their standards before we stay with them again. I will add that we were not alone in our assessment of dinner-other couples also expressed similar views. I did complain to the Restaurant Manager but this was met with a shrug of the shoulders and "sorry you do not like." On leaving when asked for my opinion i was told to put my complaints in writing to Pestana Group which I intend to do. My intention is not to put people off what I think could be a fantastic hotel but to give an honest opinion of where I think it could so improve.

Room Tip: Higher sea view rooms to take advantage of the stunning views.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank david m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 2 March 2014
Dear guest,
Thank you for taking the time to gives us your opinion about our facilities and services. Unfortunately we didn’t meet at all your expectations. Kindly accept our sincerest apologies for the inconvenience.
Looking forward to have you back in order to be able to correspond to your expectations
Kindest regards
Carlos Santos
Unit Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulceby
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 February 2014 via mobile

Second year at this hotel for the six of us on a golf holiday and again very good. Not the time of year for sunbathing but still good to walk along the beach and in the area. Hotel only ten minutes walk from Alvor where plenty of good bars and eating places even in February. Do not be shy to try the hotel buffet meals in the evening though, good basic food and good variety too and are value for the price. Hotel clean, well managed, staff excellent , bonus with free WIFI and cash machine

Stayed February 2014, travelled with friends
Helpful?
2 Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 2 March 2014
Dear Trip Advisor Reviewer,
Thank you very much for your feedback. .
We hope to have the opportunity to welcome you back very soon, where no efforts will be spared to make your stay a most enjoyable and memorable one.
Kind regards
Carlos Santos
Unit Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 February 2014

Spent 4 days in the Pestana Dom Joao 11 28 Jan- 1 Feb 2014.
Buatiful Hotel. Well equiped Hotel with all the usual lesure facilites.
We were there for Golf so we did not visit many places locally.
Its a lovely quiet area, im sure its much busier in the summer months.
The beach is absolutly beautiful, if you had the weather to go with it.
We didnt as the weather was mixed.
The hotel has lovely gardens, a large outdoor pool, a smaller indoor heated pool, Sauna etc.
We had bed/ breakfast/ evening meal butffet style. The food was varied but very good. The staff were friendly and helpful. I have 2 small complaints 1, checking in was very slow. 2 WI FI which I regard as basic standard in any Hotel, was restricted to meeting areas, and I taught is was poor.
I would highly recommend this Hotel

Room Tip: Sea view overlooking the outdoor pool and garden area
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johnmichaelandrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 2 March 2014
Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay and found our service and facilities very good.
Looking forward to welcoming you back to any of our hotels
Best regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frome, United Kingdom
Level Contributor
143 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 18 February 2014

The hotel has great views of the lovely Alvor beach. Even if you haven't a room with a sea view each floor has landings with comfortable seats so you see the beach & sea.
We thought the hotel was smart and clean (perhaps been painted since others saw the building), and the bed was comfortable with the bathroom being smart and having an excellent shower.
The buffet menu "special offer" is good enough value, however, whilst food is okay the local restaurants offer much better food. Good if you don't want to bother going out, say on day of arrival. Prices in the Bar are rather high, the staff are friendly and attentive.
We thought the room was comfortable, pleasantly decorated, however, the air conditioning was noisy. We weren't bothered by the lack of tea making facilities, would have been nice to have a hairdryer in the room rather than having to go to Reception.
Enjoyed the lovely indoor pool, was very quiet when I went, just as well as the changing room is very small. Perhaps you are supposed to change in your hotel room?
We would be happy to have another stay in this hotel, overall experience was good and the location is fabulous.

Room Tip: Supplement for a sea room is probably worth it, such great views.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnMW21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 2 March 2014
Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay with us.
We now look forward to welcoming you again soon!
Kindest regards
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 February 2014 via mobile

stayed in the hotel, room 316, February 2014. Hotel is clean and tidy, although the outside could do with some paint. Check in was efficient. The breakfast was nice. Room was adequate for what we needed. Lack of English TV stations. I do like to keep up with the news from home. The spa area was good. Once again the steam room wasn't working correctly. This was my third visit in four years (Golfing trip) and only one year has the steam room worked correctly. This yet there was no ladle in the sauna. For a group golf trip this hotel is ideal. Only a fifteen minute walk into Alvor. Plenty if places to eat and drink.

Stayed February 2014, travelled with friends
Helpful?
Thank Dive_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_DJoaoII, Gerente at Pestana Dom Joao II, responded to this review, 2 March 2014
Dear Guest,
Thank you very much for your review . We look forward to welcome you again next year. With kind regards,
Carlos Santos
Unit Manager
Pestana Dom João II Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pestana Dom Joao II

Property: Pestana Dom Joao II
Address: Marginal de Alvor s/n, Alvor, Portimao 8500-021, Portugal
Region: Portugal > Algarve > Faro District > Portimao > Alvor
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Alvor
#4 On the Beach Hotel in Alvor
#4 Romantic Hotel in Alvor
#5 Family Hotel in Alvor
#5 Luxury Hotel in Alvor
Price Range (Based on Average Rates): £
Hotel Class:4 star — Pestana Dom Joao II 4*
Number of rooms: 384
Reservation Options:
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Also Known As:
Pestana Dom Joao Ii Hotel Alvor
Pestana Dom Joao Ii Alvor

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