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“Great hotel, a little out of the way”
Review of Aguas de Ibiza

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Aguas de Ibiza
Certificate of Excellence
Reviewed 31 October 2013

Lovely hotel. Good sized room and bathroom with walk in wardrobe. Lovely communal areas and pools, definitely check out the pool on the roof. We went for combination holiday; part relaxation, but also a couple of nights out. If you plan on venturing out to the various bars/clubs it is a little out of the way, each one way journey to a bar/restaurant/club or main harbour was around €30. There were only a few little disappointments, the view from our room was of a car park, so you might want to specify pool view, and the service at the pool restaurant was a bit patchy.

  • Stayed: September 2013, travelled as a couple
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Thank Markyrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMAguasdeIbiza, Director de Recepción at Aguas de Ibiza, responded to this reviewResponded 19 May 2014

Dear Guest,


We would like to thank you for sharing your experience and letting us have your comments on your stay at Aguas de Ibiza.

We strive very hard to try and meet our guests’ expectations and receiving feedback from our clients is really helpful and appreciated.

We will make sure you receive a room with a sea view on your next visit to Ibiza.

We look forward welcoming you back,

Gratefully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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456 - 462 of 967 reviews

Reviewed 28 October 2013

We found the staff to be very polite, helpful and most of all cared that we were having our wedding throughout our stay at their hotel. Any requests that we had were delbt with perfectly. They treated us like special guests and we were upgraded which was fantastic! The hotel itself was large, spacious, clean and beautifully presented. The food was also lovely, including room service. We'd love to go back to Aguas de Ibiza one day, it made our wedding that little bit more special.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank HayleyRussellRyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

Just returned from a week long stay at the Aguas de Ibiza. We had a great time at this lovely hotel, from the welcome drink and welcoming staff at reception to the relaxing atmosphere throughout, everything was absolutely superb. The room, with views towards the town and marina, was spotless and the towels changed twice daily. We ate in the restaurant for dinner on several evenings and the food was delicious and beautifully presented. Spa area was beautiful and totally relaxing but surprisingly quiet when we used it. (Don't know why as we had complimentary access during our stay). This is one of the best hotels that we have ever stayed in and can't wait to return next year.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank mcfarlanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

I've spent 3 days on a short break with my wife in this hotel. The hotel is well located and we've got a free upgrade to the cloud room. The room was very nice and spacious with a nice modern setup and interesting domotic in the room. There was also a big terrace with a modern bathtub on it.

Breakfast was very nice, with a good selection of fresh food. We had also dinner at the hotel restaurant on the second evening. The food was great and delicious despite the free Pina Colada's with barely no Rhum in it (maybe because there were free...). The service was not very efficient and we had to ask for the menu card by ourself while the waiting time to place our order was extremely long too...

The personel at the reception was very nice, efficient and helpful despite a small technical issue with the card payment device at check-out.

  • Stayed: October 2013, travelled as a couple
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1  Thank pgerwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2013

We stayed at the hotel not expecting to use the Spa at all.... What a surprise... We initial only ventured downstairs for a laugh, and after the initial giggles, ended every day at the beach with a visit to the spa.

Breakfast was excellent with a large varied choice from the buffet, but also specials available from the menu.

All the staff were friendly and very helpful in directing us to the numerous restaurants within 5 minutes walk from the hotel.

Roof top bar with a fabulous view of the marina. Bar staff were great, but the piped music was DISMAL.... Better sounds would have made it a venue rather than a place for one night cap.

  • Stayed: September 2013, travelled as a couple
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1  Thank Mikel47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2013

We have just returned from a 5 night stay at this wonderful hotel.
I really can't understand how anyone could fault this hotel.

The hotel really does have a Wow façade.
Reception check in was a breeze, although do be aware that you are unable to check in before 3pm unless you have arranged something. So don’t be surprised if you arrive earlier and are not able to gain access to your room
This was not a problem for us as we took a stroll while our room was being prepared.

The Spa facilities are lovely. Very relaxing with a luxurious feel and with everything from steam room to Ice bath to Jacuzzi. There are lovely daybeds too if you just want to unwind in a relaxed setting.
The Clarins Spa Revival offers every possible treatment going which you can book in advance.
There are also numerous fitness classes running every day in the hotel with a timetable available.
The spa is free access to guests and is good to note as a lot of other hotels charge extra for using the spa.

The Rooms: Fabulous…We stayed in a Deluxe room and from the moment you enter it felt very cosy. Mood lighting set to times of the day, and electrics galore. You may even request a wakeup call which automatically opens the drapes so you can wake naturally to the sunrise.
There is everything else you would expect, safe, large wardrobe, Bang and Olsen TV, mini bar, although a tad pricey (6 euros for a pineapple juice)
Comfortable beds and a pillow menu is available, robes and slippers are also provided.

Breakfast-There is everything from eggs any which way you like, fresh to order from the menu, to Fresh Fruit, Fruit Juice, special smoothies, Meats, Breads of every kind, Toast, yoghurts, cereals, nuts and more…
You can also help yourself to an array of flavoured Teas and there is Cava available to indulge in a cheeky Bucks fizz! Just lovely

The Pool- The pool area is very relaxing and from mid-morning has chilled music playing. There are several double loungers which are comfortable and there are a few Day Beds in the garden area located close to a smaller pool. Fresh towels are provided throughout the day and what I like is that they won't allow you to just leave towels on Beds all day if you are not actually going to use them… rightly so.
The Pool area has access to a bar and lunch menu is available, hotel prices as you may expect (17 Euros for a club sandwich) however you have the choice to dine out remember!

There is also a smaller Roof top Pool and Sky Bar which is an alternative and a nice location to have a cocktail before walking out for the evening.

Location- the location of the hotel was perfect. You can walk out the back of the hotel and straight onto the promenade which takes you passed the harbour at Sant Eulalaia.
There are several Restaurants and Cafes along here to choose from.
You can continue this walk right around the small beach front and then take a couple of streets up into the little town where there are several shops and access to 'Restaurant Street' which has a great buzz in the evenings, another great alternative to dining in the harbour.
-'Sidneys' on the harbour is Great for Lunch-Huge delicious Salads (I will also review)
-'Liquido' Bar on the Harbour- Great for a cocktail.. Or Two!

You can also easily take the sea Taxi to Ibiza Town which runs every Hour or head in the other direction to Es Cana for the not to be missed Hippy Market every Wednesday.
Each cost around 12-18 euros for a return ticket.

I'm not normally one to return to a location however I would definitely do so on this occasion.
We thoroughly enjoyed our stay and although it was out of season, and probably does get busy during the peak season, I would highly recommended this Hotel.

Room Tip: Pool Facing Room-Great for Sunset and Sunrise
See more room tips
  • Stayed: October 2013, travelled as a couple
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4  Thank 729MrsC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

We had high hopes for this hotel when we visited in September for a week's holiday. On arrival we were not disappointed - a calm and very pleasant atmosphere with an efficient and friendly Reception service. Our room was made ready for our very early arrival (10.30am), which we very much appreciated. Our corner suite was very well appointed and spacious with panoramic views over Santa Eulalia - the sunsets were especially impressive! The public rooms and the restaurant were very pleasant, as was the pool area and the grounds generally. The hotel is well located at one end of the resort, near to the marina. There are planty of good quality restaurants within walking distance. All of that said, the hotel could be so much better than it is, and with very little effort:
Unfortunately, the hotel hosts many wedding parties and as a result the pool can feel a bit mobbed by large parties of people. This can be noisy and a bit irritating after a while. It felt that there were too many herds of people moving around the pool and in the restaurant at breakfast. Breakfast had the potential to be very good, but the buffet area quickly became untidy and in need of replenishment. Waiting staff seemed to be unallocated to tables/areas and simply wandered around taking random orders - which were then often late and so had to be chased - if you could find the Waiter who took your order in the first place! The Poolside/Bar staff had zero personality and didn't seem to be interested in communicating or building a relationship with their Guests. They simply seemed to be going through the motions without a smile in sight. The Spa is located below ground level and is enormous. That said, it lacks any sort of atmosphere and feels austere and uninviting. The small exercise/jacuzzi pools are very dark and cold! All-in-all, this felt like a new Eastern European hospital, rather than somewhere where you might want to spend some quality time! The highlight was our room and the standard of housekeeping, which is excellent. By the way, there is no turn-down service on the first night's stay, which we found to be bizzare, especially as this was unannounced.
In conclusion, we had a very enjoyable week's holiday with some welcome late summer sun. However, unless these improvements are made, I would struggle to recommend the Aguas de Ibiza, not least because the room rate is not cheap, and hence it is very important that traveller expectations should be met or exceeded!

Stayed: September 2013, travelled as a couple
1  Thank james125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aguas de Ibiza

Address: Salvador Camacho 9, 07840, Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Santa Eulalia del Rio
#1 Luxury Hotel in Santa Eulalia del Rio
#4 Romantic Hotel in Santa Eulalia del Rio
#8 Family Hotel in Santa Eulalia del Rio
Price Range: £165 - £1,657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aguas de Ibiza 5*
Number of rooms: 114
Official Description (provided by the hotel):
Aguas de Ibiza Spa & Resort is a stunning waterside hotel proudly anchored in Ibiza's Santa Eulalia Bay marina. Built by Ibizan architect Juan de los Rios, designed by Barcelona-based Triade Studio, the hotel boasts an elegant and modern ambiance warmed by a touch of Mediterranean flair and a philosophy of friendly, personalized service. The Aguas also has plenty to offer those guests in search of relaxation, rejuvenation or some good ole' fun. ... more   less 
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Also Known As:
Aguas De Ibiza Hotel
Aguas De Ibiza Santa Eulalia Del Rio

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