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“Lovely Hotel for couples”

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Sol Beach House Ibiza
Certificate of Excellence
GreenLeadersBronze level
Reviewed 24 July 2014

Have just returned from a 11 nights holiday (12th/23rd July)...we took a huge chance and booked a standard room,but we asked Thomas Cook to "request" a high floor/sea view....and that is exactly what we got,full sea view,(how-ever I did ask to have a look at a "superior room" which was identical!) I did mention this to reception and the response was...."it's maybe a little bigger"...it wasn't!!, so just bare that in mind when booking, MOST...rooms have sea view...although some do face a wooded area....which actually is the front of the hotel...make sure you don't get one of these rooms!.... Rooms are slightly smaller than past 4 star hotels that we have stayed at....but adequate, I would say the rooms are ready for a refurbishment, but don't let that put you off,I would say in our opinion the rooms are more 3 star, I did take photo's of the bathroom but have decided not to show them,as we had such a lovely stay, I will "bin them"....I had issues with the cleanliness of our room...(wasn't dirty,but the cleaner was not cleaning properly on a daily base...I eventually spoke to reception about this, and they came and looked for themselves,the head house keeper was called along with our cleaner, all agreed the standard of cleaning was not acceptable,not for a 4 star,but it was dealt with.
The food was excellent....5 star.....it tasted like food!!..fantastic....the chefs are on hand the whole time,and nothing was too much trouble,especially a chef named "Jesus" he was adorable.....never stopped smiling,a real people pleaser,thank you Jesus.....and the waiters.....also fantastic.....especially Juan.....he was so lovely that he made everyone feel at ease and always had time to have a chat...lovely,lovely man,many,many years experience,thank you to Jesus,Juan,Angel,and the whole team, you really did help to make our holiday lovely.
The pool area is really nice.....but....yup!!! you must get up early and grab your sun bed....I mean early....this is such a shame,as the hotel actually requests that guests do not do this....but they do!!...if you don't go down BEFORE b/fast....with your towels....forget it.....AND its not just the Germans!!!....but I blame management.....its states that "towels may be removed by management".......but they are not....you will get a sun bed, but no umbrella.
The hotel is quite a walk to the beach/town/buses etc.....in our opinion the hotel needs a shuttle service.....remember it is 4 star,adults only,and the majority of guests are of the older generation.....Sol Ibiza, please consider this,maybe it could be a shared shuttle service with the other two hotels....The Catalinia Hotel and the Tropic Gardens,?
I have tried to be as informative as I can in an honest way,
We really loved our holiday at The Sol.

Room Tip: most rooms have sea view, rooms at front of hotel have have no view.
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  • Stayed: July 2014, travelled as a couple
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4  Thank sue J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 25 July 2014

Dear ballet_8

Thank you for taking the time to share your experience with us.

Our Front Desk team is available for any request and is dedicated to making your stay more comfortable and the Housekeeping staff know they can offer better assistance as long as they are side by side with the guest and the guest is approving the process as it goes through. The Head Housekeeper assures us that there must have been some misunderstanding when she tried to speak to you, due to rooms are thoroughly cleaned every day and she really does believe the room was clean. We are sorry if you did not feel this was the case.

Kind regards,

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Reviewed 22 July 2014

Have just returned from Sol Ibizia after having a lovely week, excellent hotel & friendly helpful staff, would recommend, just 2 small things beds were very hard & no coffee served after dinner, other than that thoroughly enjoyed.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
1  Thank jack38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 25 July 2014

Dear jack38

Thanks for taking the time to write your superb review. We are really glad that you were well looked after and look forward to welcoming you back soon.

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Reviewed 22 July 2014

Hi having just returned from the So Ibiza I have to say that the overall experience was fab. Staff very very friendly and nothing was too much. Food was the best that I have so far having stayed in a fair few hotels.....we went half board so that we would sample the restaurants in the area...............we ate everynight at the hotel food was varied, plenty of choices and not in the slightest stingy. Room was lovely and clean and overlooked the pool and sea couldn't be better for coming from the pool and watching the sun go down whilst having a little drink before getting ready. Sunbeds were a little hard BUT there were plenty of them I never ONCE heard anyone complain about there being no sunbeds. The only downside for me was that WiFi wasn't free and they wanted 30e for the week, but other than that Santa Eulalia is beautiful and soooo clean, we could learn a lesson or too in this country for that.
overall a fab holiday in a fab hotel and resort. Defo going back next year

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank wallsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 23 July 2014

Dear wallsville

Thank you for taking the time to write your very kind review. We are delighted that you enjoyed your visit and we look forward to welcoming you back again next year.

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Reviewed 21 July 2014

Got a nice room overlooking the pool with a sea view. Nice location facing the sea. Nice walk into the centre not too far. Room is nice good size nice bathroom. Very helpful young reception guy. Checking in was swift and I was able to check in early. Food is very good. Downsides are sun beds are all gone very early. Also big gripe of mine as a solo traveller is the way the wart would ask at breakfast or dinner are you alone/ waiting for someone then swipe the other table setting making it very obvious I was dining alone. Very very annoying. Felt a bit singled out as dining as a single person alone. I'm sure there's a reason for this practice but I didn't like it one bit. Not a hotel I'd recommend for singles as it's couples everywhere! Staff friendly except for one narky barman who seemed to have a problem when I asked for a glass with ice. Food is great but didn't enjoy the dining experience because of that swiping of place sittings. Please review this or at least tell your staff not to announce are you alone!!

  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Suzannedublin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 22 July 2014

Dear Suzannedublin2013

Thank you for your review. We really appreciate the time you took to outline the details of your stay and we are sorry that elements of service in the Restaurant were not up to the standards you were expecting. We hope that we will have the pleasure of welcoming you back as a single person alone or as a couple in the not too distant future.

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Reviewed 21 July 2014

We have just returned from Ibiza staying at the Sol Ibiza Hotel. The staff were really friendly and helpful, the food was excellent with loads of choice, and the pool area was really clean and pleasant. The evening entertainment was generally ok with the Four Tops and Lennon and McCartney tribute acts being really enjoyable. Age range 40+ with just a few younger adults, quiet location about 10 mins walk from the resort centre. We stayed room 512 which was quiet, overlooking the gardens rather than the pool, bright sunlight first thing in the morning but in the shade in the afternoon which we found ideal. The only drawback was that if you were in the bathroom you could hear the actual words being said in the room next door. The pool bar was very reasonably priced with one baguette between two enough for a lunchtime snack and they even did a pot of tea for two with extra hot water! I would love to go back

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank DAP39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 22 July 2014

Dear DAP39

Thanks for your great review. We are really glad that you enjoyed your visit and your expectations were met. See you soon again.

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Reviewed 20 July 2014

I recently stayed here with my partner and friends for one week and we all had a fantastic time. We choose this hotel and Santa Eulalia as we wanted to stay in a hotel away from the main nightlife, but could still access San Antonio and Ibiza Town by Taxi in the evenings.

I emailed the hotel before arriving to request hotel rooms with a seaview and my request was met. The hotel rooms are nice and cleaned daily, with spacious balconies over looking the sea. The facilities in this hotel are fantastic and the pool area is great to chill out around during the day. The added bonus is that the hotel is adults only, so no children!!! I noticed in previous reviews that the majority of guests are elderly. We did not find this to be the case and found the age range very mixed.

The food has to be some of the best I have ever had when compared to other hotels i've stayed in. There was so much choice with themed evenings, and you could always find something nice to eat. The fish in particular was lovely and cooked in from of you.

The hotel is in a lovely location overlooking the sea and is only 15 minute walk from Santa Eulalia. The promenade runs the length of the town and is lined with bars and restaurants. The marina was our favourite area during both the day and in the evening, with some great restaurants and cocktail bars.

We had an amazing time and I can't wait to return sometime soon.

Room Tip: Request or upgrade to a seaview room
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  • Stayed: June 2014, travelled with friends
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5  Thank travel_bug01986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 21 July 2014

Dear travel_bug01986

Thank you for your wonderful review! We are really delighted that you enjoyed all aspects of your stay with us and hope we will have the pleasure of welcoming you and your friends back soon!

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Reviewed 18 July 2014

This was our third stay at the Sol Ibiza and its still as good as ever. The staff are friendly and good at their jobs from the reception to the groundsmen, especially the waiting/bar staff and Angel.Our room was always clean and tidy after our chambermaid had been in. The selection and quality of the food is excellent.Perfect place to relax and soak up the sun around the pool with a fantastic view over the sea. Lunch time drinks and food are available close to the pool so you don't have to move far.Santa Eulalia is a fairly quiet resort compared to such places as San Antonio and is the perfect opposite it is great for couples/ singles young and old but is an adult only hotel which adds to the beauty of staying there.Will be looking to rebook for next year as it is the perfect sunshine holiday. we stayed in the first two weeks of July.

Room Tip: Sea and Pool View High up..
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
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4  Thank Lin1782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N C, Public Relations Manager at Sol Beach House Ibiza, responded to this reviewResponded 18 July 2014

Dear Lin1782

Thank you so much for your lovely review and thanks for coming back too! We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sol Beach House Ibiza

Address: Pare Vicent Costa, 2, 07840, Santa Eulalia del Rio, Ibiza, Spain
Phone Number:
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Santa Eulalia del Rio
#10 Luxury Hotel in Santa Eulalia del Rio
#15 Romantic Hotel in Santa Eulalia del Rio
Price Range: £94 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Beach House Ibiza 4*
Number of rooms: 239
Official Description (provided by the hotel):
Sol by Meliá presents the Sol Beach House Ibiza “Adults Recommended”. The Hotel is located alongside the sea, in a quite corner of Santa Eulalia, set in gardens. Fully refurbished in 2015, featuring a modern interior design and many open sun-filled spaces. 300 M from the marina and 1 km from the shopping, dining and Leisure facilities. 20 Km from the airport. Amongst its fantastic services and facilities, the Sol Beach House Ibiza provides pretty rooms with sea views; different dining spaces The Kitchen Restaurant Buffet, Sol Shack Chiringuito Pool Bar, Rooftop Bar and Lounge Bar; Wi-Fi internet; three pools, large terraces with sunbeds, gym and stunning sea views. ... more   less 
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Also Known As:
Ibiza Sol
Sol Beach House Ibiza Santa Eulalia Del Rio

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