Unless things change, this will be the last visit to the Don Carlos, which is a shame as it's in a wonderful area for a relaxed holiday.
The hotel and rooms are just as good as last year, but that's where the positives end.
The standard of food has dropped and by the end of the week, we were struggling to find something decent to eat. On the Thursday night, all you could taste was salt! As for the sweets, boring and repetitive.
Staff numbers are down and although they do their best, you can see that morale is down and they are struggling to cope.
By the Wednesday, they had run out of the wine we had been drinking, nor were a few other options we asked for available.
You would hope that as returning guest, the management would try and help with requests. Unfortunately, our request for the same 4th floor suite was turned down as rooms are allocated on a 1st come 1st served basis! My follow up email asking if we could book a meal In the a la carte restaurant on the Tuesday fro my Wife's birthday did not even merit a reply. Needless to say, when we arrived, we were unable to book for that night, nor did the hotel acknowledge that it was her birthday in any way, which was disappointing.
Sadly, I don't think that we will be returning to the hotel again next year, but will be returning to Santa Eulalia.
- Official Description (provided by the hotel):
- Palladium Hotel Don Carlos is an adults only, exclusive hotel situaded an ideal place for a couple to spend a relaxed and romantic holiday. For a peaceful holiday for couples, friends or families, as its located right on the beachfront in a beautiful and quiet area surrounded by pine trees. It has been completely refurbished with a modern and chic touch. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Expedia, Booking.com, TravelUp, Hotels.com, Priceline, Agoda, LoveHolidays and Odigeo so you can book your Palladium Hotel Don Carlos reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Don Carlos Hotel Ibiza
- Palladium Hotel Don Carlos Ibiza/Santa Eulalia Del Rio