Having enjoyed many Thomson Gold holidays my wife and I had very reasonable expectations that the high standards would be maintained. Alas this is now a scaled down cheapskate version of the original concept. The mainstays of the Gold experience are quality of the food, entertainment and staff. None of these were satisfactory. The food was basic and repetitive with very few enjoyable meals over our two week stay. The entertainment which included a moderate production team, some professional acts that were sub standard, two resident duos who were suffering end of season lethargy and two entertainment reps (Adam was loud ignorant irritating and boring whilst his female partner was forgettable and inept) were the least agreeable we have ever encountered. The reps responsible for day to day assistance were reluctant to help frequently absent and lacking in basic human respect. The experiment of offering all inclusive simply encourages all day gluttony and excessive alcohol consumption with the inevitable anti social consequences. We will not patronise this Thomson Gold establishment and of course will consider carefully any other TG hotels if the cost increases and the enjoyment reduces. It is very disappointing in view of the many wonderful holidays we have had and I really wish I was in a position to recall with pleasure what we experienced in the Panorama Marina but I feel obligated to describe it as accurately as possible and hopefully raise some customer influenced concerns that may help prevent further decline in standards.
- Official Description (provided by the hotel):
- The ALUASOUL IBIZA is located on the sea front in the beach resort of Es Cana, only a few kilometres away from Santa Eulalia del Río. The hotel is an “adults only” hotel, specially thought of for those who wish to relax and unwind. It offers you a wide gastronomical choice, with a restaurant,cafeteria and snack bar. The accommodation offered by our hotel for adults in Ibiza is perfect for getaways and vacations for two, since it offers all the benefits and services of a gym, wellness and spa area, swimming pools… and an environment always ready for you to rest in well equipped rooms ... more less
- Reservation Options:
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- Also Known As:
- Marina Panorama i Hotel
- AluaSoul Ibiza Santa Eulalia Del Rio