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“The hotel with everything”

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Catalonia Ses Estaques
Reviewed 3 June 2012

I have never written a review before, but this hotel was so exceptional, I just had to write one. We have just returned from our first trip to Ibiza and what a fantastic stay. All you need for a brilliant holiday is a booking at this hotel, your clothes and money. You don't even need to pack a swimming towel as even these are supplied. The room and bathroom is well set out, a good size and well equipped. Hairdryer, toiletries, beautiful soft towels in the bathroom and kettle with tea and coffee making facilities in the bedroom. Really strong safe for valuables and plenty of drawer and hanging space for your clothes. We had a lovely room overlooking the boatyard and the sea. I agree with the other reviews regarding cleanliness, it could not be faulted. The gardeners keep the grounds immaculate. The food was fantastic and the waiters very attentive. We arrived just after midnight, hungry, thirsty and tired, the hotel had anticipated this and had a sandwich, fruit and a bottle of water ready for us. Nothing was too much trouble for the reception staff, even down to having a set of scales available to departing guests for them to check the weight of their suitcases. The entertainment at night was first class, in fact we spent most evenings in the hotel as you would be hard pushed to find entertainment of this calibre elsewhere. The resident duo SASS & BRASS were excellent as were the Thomson Gold Entertainment Team. Their production shows were an absolute triumph. Like his staff, the Manager really cares that each guest was having a good holiday and took the trouble to mingle and chat to the guests. Thank you Ses Estaques for a wonderful holiday.

  • Stayed: May 2012, travelled as a couple
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2  Thank M9999000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 6 June 2012

Dear Valued Guest,

We would like to thank you for writing your opinion about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

We really appreciate your positive review, it's a pleasure to know that you had a good time here with us and you will keep a good memory of Ibiza and our Hotel.
We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best Regards,
Giancarlo Dell’Erba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,542 - 1,548 of 1,815 reviews

Reviewed 3 June 2012

We are never disappointed (both in our mid 40s) when we stay at Ses Estaques & have just returned from our 19th visit over the last 10 years, receiving a warm friendly welcome from the reception staff, & the rest of the staff cannot do enough for you, polite and friendly making you feel special, under the new manager Giancalo Dell'Erba he must be proud to lead a fine expereinced work force into the 2012 summer season, the hotel is kept spotless, full entertainment programe and situated over looking the med, the al la carte restaurant Ses Sevines is included in the package and you can eat here 1 time per week overlooking the med and watching the sun set. There is no shortage of sun beds and parasols they are set around the pool and close to the sea, the pool is suited to those who just want a cool down as is small but adequate, two hot tubs for those who prefer a hot bubble, pool side snack bar open all day. The hotel is set close to the marina and a walk out after dinner sat sipping a coctail is idealic. Good Luck Ses Estaques for the 2012 season

Room Tip: Side sea view non pool side
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  • Stayed: May 2012, travelled as a couple
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3  Thank ThirzaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 6 June 2012

Dear Madam and Sir,

We would like to thank you for your feedback about your vacation at Ses Estaques and it's a pleasure to know that you enjoyed it.

Starting with myself and all my Colleagues we are delighted to have you back in our premises again this year and we hope to see you in the close future, being at your service and try once more to exceed your highest expectations.


Yours Sincerely,
Giancarlo Dell’Erba

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Reviewed 31 May 2012

Just returned from a 14 day holiday in Ses Estaques and I must say that it was brilliant. The staff were most helpful and nothing was to much trouble, the food was superb at every meal,rooms were kept spotless everyday, entertainment was great as was the entertainment team, sun beds were plentiful and free and beach towels provided on request.

Transfers between airport and hotel went like clockwork.

We would recommend this hotel to anybody and we cannot see how you could not leave having had a fabulous holiday.

Stayed: May 2012, travelled as a couple
3  Thank Clive T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 2 June 2012

Dear Valued Guest,

We would like to thank you for taking some of your time and writing down your thoughts and experiences about us and sharing them on the tripadvisor, as your review is very much appreciated for us.

It has been a great pleasure for us to have you as our Guests in the Hotel and your kind words only encourages us to try to improve day by day.
We hope to receive your visit at Ses Estaques once more being at your service.

Best regards,
Giancarlo Dell´Erba

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Reviewed 31 May 2012

We have just returned after 11 lovely Days at this Hotel. Food Excellent.Staff can't do enough for you, very friendly nothing to much trouble. Hotel Spotless. Entertainment Team Excellent.Our room was limited Sea view but had a very good view of the sea.No problem with sun beds.We were able to walk into the town very flat approx 10 mins. along a lovely prom. alongside a Marina. We shall return to this Hotel without a doubt. Hotel Gardens Beautiful.

  • Stayed: May 2012, travelled as a couple
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2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 2 June 2012

Dear Mrs. & Mr. Morris,

We would like to thank you for sharing in tripadvisor your holiday experience at our Hotel, as your opinion is highly appreciated for us.

We are delighted to know that you had such a great time with us and that you are already planning on returning to our hotel again in the future.

Yours faithfully,
Giancarlo Dell´Erba

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Reviewed 29 May 2012

We have just returned from our 1st visit to Ibiza and this Hotel. The hotel is spotless. We had booked a superior room on the 5th floor overlooking the tennis courts as recommended by guests on trip adviser who have been previously and were not disappointed. The view of the bay from the balcony was lovely. I think we had one of the refurbished rooms, which was large and very cool in the afternoon. The rooms overlooking the pool get very warm in the afternoon so were glad to have taken advice from previous guests. The staff were very friendly and helpful and on the whole the food was good, but were times it could have been better. A great choice of cooked breakfast. Plenty of choice in the evening and a good salad bar although sometimes the plates for warm meals were cold. The Thomson entertainment Group were excellent, but too much of the resident duo's for our taste.
Santa Eulalia itself is beautiful. A lovely long prom from the hotel alongside the marina and to the other end of the bay. A very pleasant walk. The town itself is very clean with nice shops. A must is a trip on the train which takes only one hour and a half. The driver is hillarious. Altogether we had a lovely holiday and would consider returning to this resort some time in the future.

Room Tip: In the summer the entertainment is outside and therefore the rooms overlooking the pool and boatyard...
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  • Stayed: May 2012, travelled as a couple
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2  Thank twoitalyfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 2 June 2012

Dear Madam and Sir,

We would like to thank you for sharing in tripadvisor your holiday experience at our Hotel, as your opinion is highly appreciated for us.

We are delighted to know that you had such a great time with us and that you are considering on returning to our hotel again in the future.

We are very happy to read such positive comments from your review, as these will only makes try to improve even more day by day.

Yours Faithfully,
Giancarlo Dell´Erba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2012

My husband and I have recently returned from Hotel Ses Estaques. We chose this hotel for a last minute getaway. Wanted to relax close to sea but, at the same time, be within walking distance of town. We were not disappointed. Our room overlooked the swimming pool and the boatyard/marina and the bay which we loved. We were able to walk into town within 5 minutes and around the bay in about 40 minutes. Alex and Monica were extremely helpful in sorting out a minor problem we had. Nothing was too much trouble for any of the staff at the hotel. The evening entertainment was worth staying in for! A walking tour with Margaret, who has lived on the island for a number of years, was a very pleasant experience, learning about the flora and fauna, and one which we thoroughly enjoyed and the trip back to St Eulalia, by boat, from Cala Llonga, was great ending to a lovely morning. All things considered this hotel is certainly one worth visiting!

  • Stayed: May 2012, travelled as a couple
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1  Thank Glenda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 2 June 2012

Dear Madam and Sir,

We would like to thank you for writing your opinion about your recent stay with us at Ses Estaques.

We really appreciate your positive review and it's a pleasure to know that you had a good time here with us and you will keep a good memory of Ibiza and our Hotel.
We certainly hope you will decide to visit us again in the future, thus giving us another chance not only to comply with, but to exceed your highest expectations.

Best Regards,
Giancarlo Dell’Erba

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2012

We have recently returned from a weeks stay, having visited several times. Whilst we would have no hesitation in recommending this hotel, and will return again, it is not without fault as some reviews would suggest, but then for the price and the location, it is probably in the top few we have stayed at in Ibiza or Majorca. the staff are indeed on the whole very friendly and helpfull, especially Martin in the restaurant. We stayed in a superior room, to see what the difference would be, and there was none compared to the previous rooms we had had, apart from the basket of fruit and bottle of wine and some toiletry essentials and the supply of a dressing gown and slippers.The only thing we could think of was that we had a 4th floor room so it had a better view. However, I assumed a superior room would be on the 'quiet side' overlooking the rose garden, rather than the pool, and the room itself would be more luxurious (!), and this was not the case - next time we will email the hotel and specify this request.(take note - if you want peace and quiet, you need to do this, although until full season starts, its not so bad as when we have been in high summer). In future we probably wouldnt bother with the extra money for a superior room.The food we felt was not that great (and the opening times could do with being extended past 9 in the evening) - this is just our honest opinion (sorry but there were hairs in the breakfasts a few times - hair nets needed?), but to balance this out, the bottles of wine available in the dining room are resonably priced starting at 11 euros.
The main reason we return is because of the location right on the sea front in a quiet area away from the main town, but only a 10 min walk away from all the shops. The Marina front is only a 5 minute walk and very pretty. The hotel itself could do with updating inside, but in a way this adds to the charm? The inside bar area was not for us, or the entertainment, just a personal prefrence, as we prefer to walk and look around elsewhere.(Thomson - why do you do different types of entertainment on the cruises - much more variety rather than a standard comedy/singer, which is not to everyones taste in the hotel- it is just a matter of the price?) There is reference in other reviews to the age of the guests - we were probaly among the youngest people there by many years, but this does not bother us in any way, and is irrelevant.
In summary, this is a lovely hotel to stay at, attentive staff, quiet location, and each time we go we marvel at the rose garden which is not mentioned anywhere but if you like roses is a must, and we will return.

Room Tip: quiet rooms overlook rose garden, not the pool area.
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  • Stayed: May 2012, travelled as a couple
    • Value
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2  Thank EastMidlandsKitty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giancarlo D, Director General at Catalonia Ses Estaques, responded to this reviewResponded 29 May 2012

Dear Valued Guest,

We would like to thank you for writing your opinion about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service.

We appreciate your positive commentaries and, although we truly regret not having been able to fulfill all your expectations, we highly appreciate your opinion and we will definitely follow up your review and feed back as these will only help us to improve our service.

We certainly hope you will decide to continue visiting us for many more years, thus giving us other chances to exceed your highest expectations.

Yours Sincerely,
Giancarlo Dell’Erba

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Catalonia Ses Estaques

Address: Cala Ses Estaques, 07840, Santa Eulalia del Rio, Ibiza, Spain
Phone Number:
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Beach Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Santa Eulalia del Rio
#2 Family Hotel in Santa Eulalia del Rio
#3 On the Beach Hotel in Santa Eulalia del Rio
#7 Luxury Hotel in Santa Eulalia del Rio
Price Range: £42 - £224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Catalonia Ses Estaques 4*
Number of rooms: 158
Official Description (provided by the hotel):
A modern hotel located on the seafront near Santa Eularia des Riu , one of the largest, most beautiful towns of Ibiza, just 16 kilometres from the capital. In Santa Eularia des Riu you will find excellent restaurants and beaches, renowned for their beauty and tranquility. Catalonia Ses Estaques is situated in a luxuriant pine forest and enjoys fantastic views over the marina and the town centre. Guests can enjoy a wealth of facilities including a superb terrace with garden, swimming-pool, bar, solarium and two Jacuzzis. ... more   less 
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Also Known As:
Catalonia Ses Estaques Hotel
Hotel Ses Estaques
Catalonia Ses Estaques Ibiza/Santa Eulalia Del Rio

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